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“Nice Hotel-Limited Shuttle Service” 4 of 5 bubbles
Review of The Westin Kaanapali Ocean Resort Villas

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The Westin Kaanapali Ocean Resort Villas
Ranked #11 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice Hotel-Limited Shuttle Service”
4 of 5 bubbles Reviewed 9 March 2012

My Fiance and I stayed there for a week in September 2011. The room and view was beautiful, except, it was kind of hidden by the buildings. The only bad thing I can say is, we were supposed to receive Comp Breakfast for "Going Green", and not having our room cleaned everyday. We never received that! We were charged for everytime we went to Breakfast. SURPRISE! Also we were charged for Pool Towels, that we NEVER used. The shuttle service left us on the side of the road, just to walk 5 miles back to the Resort, NO FUN! The conceirges were great with helping plan trips to different areas.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kellyscairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sulinn, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, 13 March 2012
Mahalo for your recent stay at our resort and for taking the time to give us your feedback. We are surprised to hear about your occurrences with our “Go Green” program, towels, and shuttle service, and would greatly appreciate the opportunity to address this and follow up with our team. I have sent you a private message requesting for your contact information so that we may reach out to you. Please accept our apologies for these experiences, and we thank you again for your comments. We look forward to hearing from you soon.
Sincerely,
Sulinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,041)
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English first
Pasadena, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 March 2012

The north villas are really close to the beach. The rooms are in the North Villas all have a king bed and jacuzzi tub, kitchen, washer and dryer. You have the option to go green and not have your room turned down during your stay and you'll receive a voucher for one of their restaurants. I would not choose this because the restaurant is not that good. You can also turn in your towels to the pool staff or front desk and they will give you fresh new ones at any time which is convienant. We stayed her for a friend's wedding. It is family type of place so if you are looking for something less family oriented look else where. Although it is family spot I really didn't notice many kids. I would stay here again but it would not be my first choice. I I guess I just expected more out of the Westin.

Room Tip: The North Villas are all one bedroom king size beds with a pullout full sofabed. If you are looking...
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  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tigerlily_sara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, Oregon
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

As owners we come to the Westin Villas every year for 5-6 weeks. This year we shared our wonderful experiences with family. A very special time. The Westin staff always go the extra mile to accomodate your needs. The resort is well managed and is always beautifully maintained inside and throughout the grounds. The rooms have fully equipped kitchens to prepare meals. There are Bar B Q's throughout. There are pools, hot tubs, childrens play area with pirate ship and slides etc. Three restaurants to accomodate desires plus 2 gift and asundry markets on property. The ocean snorkeling and whale watching in front of the resort are a must. You can also rent kayaks and paddle boards to experience the whales or just enjoy the water. We use the shuttles that take you to Whalers village by the Westin Hotel, Sheraton Hotel, Lahiana Cannery, Lahaina, and the Gateway. In 6 weeks we had a car for a week. It is do able and saves alot of money. You can walk North 1.5 miles to a wonderful farmers market, or 1 mile South to Black Rock on a pathway or the beach, There are things to do for all ages. It is our facvorite time of year to spend time at this beautiful resort. We are very lucky. We have already booked for 2013 and anticipate seeing friends and staff at the resort. See you all soon.

Room Tip: Make an early reservation, tell them the type of view you want, ocean front, View or mountain. I su...
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank pwom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sulinn, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, 16 March 2012
It is certainly our pleasure to be your home away from home. Your Westin Ohana looks forward to welcoming you back in 2013.
A Hui Hou,
Sulinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 8 March 2012

Nice Resort, rooms, hallways need some maintenance, painting etc. overall a nice resort but pricey.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank claytonFuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort McMurray, Canada
1 review
5 of 5 bubbles Reviewed 8 March 2012

We really enjoyed our time at the Westin. The beach is excellent with great snorkeling. We rented a one bedroom villa which was spacious for a family of four. There is a pullout couch and we rented a cot for $5 per night. Our unit had a full kitchen so we could cook some meals, saved a lot of money that way. There was a BBQ area which was nice and clean. The on site restaurants were pricey but the food was good. Location was perfect as it was only a 5 minute drive into Lahaina. We would definitely stay here again.

Room Tip: We stayed in building two which was perfect for our family. It is close to the main pool and to the...
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  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Kaanapali Ocean Resort Villas

Property: The Westin Kaanapali Ocean Resort Villas
Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761-5915
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Lahaina
#4 Top resorts Hotel in Lahaina
#7 Spa Hotel in Lahaina
#8 Family Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#10 On the Beach Hotel in Lahaina
Price range (per night): ₹ 26,076 - ₹ 52,356
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
Official Description (provided by the hotel):
Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more   less 
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina

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