Stayed in the hotel, which was so small. I felt claustrophic and the room smelled. I only stayed one night. I was lucky to make reservations at a newer and larger resort. I will never book here again.More
Stayed in the hotel, which was so small. I felt claustrophic and the room smelled. I only stayed one night. I was lucky to make reservations at a newer and larger resort. I will never book here again.MoreShow less
We sincerely apologize that the Kahana Falls was unsatisfying. We sincerely don't want to have our guests leave to a different resort and inconvenience their vacation. We hope this doesn't occur again in the near future when visiting Maui.
Kahana Falls is situated in a convenient and quiet area north of Lahaina with beach access just across the street. The staff is very attentive and the resort and units are very clean! Some of the furnishings have been updated and they were in the process of replacing additional furniture when we were there. The kitchen and the bathroom were extremely outdated. The bathroom sink was a good height for a 4 year old but extremely low for an adult! As an RCI points exchange user, I am not sure that we received the most updated unit available. I don’t believe that we will choose to stay here again.
Thank you for taking the time and giving us your feedback. We are glad to hear that you found the units clean and helpful staff members. Your concerns are very important to us. We hope that you can visit us again in the near future.
our entire experience here was wonderful ! I had read reviews that seemed to be 50/50 on the rooms. Our room was a one bedroom with a lanai and was spacious and comfortable. The sound of the water fall was so nice at night . Our two weeks was so great but the end was most noteable for a review. Our flight was cancelled due to the hurricane and we could not fly out until 3 days later. We were moved to a smaller room but all charges were picked up by the hotel , not even a cleaning fee. We were so impressed. Staff was so friendly and helpful the entire trip. Everything we needed was within walking distance our own quite little beach right across the street included turtles and beautiful sunsets Thank you so much we will definitely be back.
Thank you for taking the time and giving us your feedback. We are glad to hear you enjoyed your stay with us. We hope to have you back again soon!
The place is older, maybe from the 70/80s popcorn ceiling, shower, kitchen cupboards and countertops, lighting are all dated (like the shell shaped sinks etc).We were given a first floor room, so no view and no breeze on the patio. The floors were dirty/dusty/sandy and the shower smelled moldy.The complimentary products were poor quality, bring your own shampoo. We asked to be moved because the sprinkler keeps waking us up every night at two am This place reminds me of an old nursing home right down to the curtains.The parking lot and parking stalls are on the small side and hard to maneuver into.
Thank you for taking the time and giving us your input. We apologize that your stay at Kahana Falls wasn't a pleasant one. This information is definitely helpful so we can make the necessary updates. We will also make upper management aware.
Very close to the beach with fantastic snorkeling 15 minutes drive away. Restaurants within walking distance. Excellent gym facilities and friendly staff. A little dated but totally clean and tidy - I'd definitely go back!
Thank you for taking the time and giving us your feedback. We really appreciate the 5 hoot review, we hope to see you again soon when visiting Maui!
This is our 7th time here. The new floors and decor are lovely. This timeshare is in a great location with a beach across the street. The units are quiet and you can sleep in without worry. The upkeep is great. While a new kitchen and bathroom are needed, the experience here is great in other ways. We really liked the new living room furniture and being able to eat in is fantastic. Food in the restaurants are very expensive and breakfast is an easy meal to make. Good kitchen amenities. All and all, this is a great condo unit. We have had five people in here without a problem.
Thank you for your 5 hoot review! We appreciate your feedback, and we hope you come back again soon!