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“Great value for money, centrally located in Lahaina” 4 of 5 bubbles
Review of Aina Nalu

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Aina Nalu
Ranked #22 of 31 Hotels in Lahaina
Copenhagen, Denmark
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great value for money, centrally located in Lahaina”
4 of 5 bubbles Reviewed 22 April 2012

Outrigger has got all facilities needed, great pool area, barbecue possibilities (if you are tired of restaurant food) and the fact that the hotel is centrally located in Lahaina is a great combination.

However if your focus is on cleaning, great concierge service then you should choose another alternative.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Journeyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this review, 2 May 2012
Aloha Journeyma,

thank you for your review. The Outrigger Aina Nalu is a great value for all the reasons you listed and more.

If you would like to email me, I would be interested in hearing more about the issues you had with cleaning and the concierge service.

We look forward to welcoming you back in the future.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Brisbane, Australia
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 22 April 2012

We stayed 5 nights in April and found the self-contained style apartment/condo fine. Obviously being that the apartments are self-contained housekeeping is not as frequent as one might be used to however, laundry facilities are available in each room and we were provided with sufficient towels (for 2 people) in our bathroom for the duration of our stay. The location is great with only a short walk required to reach downtown Lahaina with its many restaurants, shops, tourist outlets and the harbour. Two criticisms: 1) the $15 a night fee that Aina Nalu charge for parking a car is ridiculous and 2) on two occasions when having a shower late in the evening (after 9:30pm) we had little to no hot water which was annoying.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Buddy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this review, 16 May 2012
Aloha Buddy74,

thank you for your review. In regard to housekeeping we are responding to guest comments and moving toward offering more of a home away from home stay and limiting guest interruptions. Having a washer and dryer in the unit, definitely enhances the guest stay in promoting this home like quality.

We also enjoy that it is a short walk to many shops, restaurants and activities. Please let me know if you need any assistance in booking your next stay with us as we look forward to having you visit again.

Aloha,
Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nome, Alaska
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

We love the Aina Nalu! My husband and I stayed here for our honeymoon in 2010. The location is PERFECT. You’re within walking distance to downtown Lahaina, the dock, and restaurants. Keep in mind these units are condos, so they may not have the frequent housekeeping you are use to. Although, our unit had beyond everything we could ask for..such as a full kitchen and all the kitchen items you would ever need. Oh, did I mention we got a complimentary upgrade?! My family is already booked for another unit at the Aina Nalu for later this year. We love the location, the two pools, the hot tub, the available grills, cabanas..we love everything!..no complaints!

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nomealaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this review, 16 May 2012
Aloha nomealaska,

Thank you so much for your positive review! Please let me know if you need any assistance with your next stay. We look forward to welcoming you back again this year.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Molokai, Hawaii
Level Contributor
284 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 bubbles Reviewed 20 April 2012

Aina Nalu is located adjacent to the shops, restaurants and attractions in old Lahaina town. Most of the top tourist locations are within walking distance—or just a short car trip away. The rooms I saw have been nicely updated (the resort itself is relatively old) and the pool areas are very, very nice. That said, I don’t recommend the resort. There are a number of significant issues that will interfere with a pleasant stay. First (and inexplicably) is the fact that the rooms offer essentially no usable outside lanai space. The second-story rooms have a lanai that is literally less than three feet deep. They are too small for a chair, let alone a recliner. The first-floor rooms are worse. This is absurd in Hawaii where outside space is so important. Second, make sure you know that this is NOT a beach resort. You will walk at least 15 minutes to a decent albeit crowded beach. More probably, you’ll need to drive. The pools are small and are no substitute for the ocean. After all, why do you come to Hawaii? Third, almost all the rooms look out on parking lots. The design of this complex is puzzling in its deficiencies. Fourth, airflow through the rooms is poor and the air conditioning (at least in the unit I rented) is noisy and barely functional. I was looking at buying a condo in this complex because I liked the location so much. I wanted to stay before plunking down the money. I am SO glad that I did. Not only would I never consider buying a unit here . . . I wouldn’t even want to come back for a couple of nights.

  • Stayed April 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank wandering_bob231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Washington, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

I took a group of 8 to Hawaii for a sales promotion and decided on the Aina Nalu because of relatively good reviews and because the rooms offer kitchens. I was impressed with the grounds and with our room. The group especially liked being able to walk to front street for a quick bite to eat or some shopping. We made a few special requests (an attempt to get our group staying in rooms close together) and the staff went out of their way to accomodate. I was very pleased with the level of service we received. The saltwater pool and cabana are a great place to gather as a group or just relax. I would recommend requesting a room adjacent to one of the pools rather than a room facing the parkign lot.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aina Nalu

Property: Aina Nalu
Address: 660 Wainee St, Lahaina, Maui, HI 96761-1212 (Formerly Aston Maui Islander)
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#21 Romantic Hotel in Lahaina
#22 Family Hotel in Lahaina
Price range (per night): ₹ 10,851 - ₹ 31,610
Hotel Class:3 star — Aina Nalu 3*
Number of rooms: 188
Official Description (provided by the hotel):
Aina Nalu(R) Lahaina by Outrigger(R) is a very special Lahaina hotel, an oasis of tranquility in the heart of Maui's historic Lahaina Town just a short stroll from the art galleries and bistros on colorful Front Street. The award-winning design of these residential-style Lahaina hotel vacation rentals is reflected in appealing details of Asian-inspired room decor, a sleek infinity pool, an elegant poolside pavilion, and cozy garden gazebos. This private hotel condo tucked away in a quiet neighborhood setting is a serene alternative to the Lahaina hotels on the busy waterfront. ... more   less 
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Also Known As:
Outrigger Aina Nalu Hotel Lahaina
Outrigger Lahaina
Outrigger Aina Nalu Resort
Aina Nalu Resort
Lahaina Outrigger
Aina Nalu Maui/Lahaina

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