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“A little "pearly shell" in Kahana”
Review of Royal Kahana

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Royal Kahana
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A little "pearly shell" in Kahana”
Reviewed 21 February 2012

I spent 42 days at the Royal Kahana. Second time I vacationed there. Cannot express the warm hospitality and true "aloha spirit" of the staff, starting with the Reception Desk, housekeeping, groundkeepers, and maintenance workers. The condo unit was superb, clean and well-maintained, with all the necessary kitchen and bath amenities. The views of the ocean, island of Lanai, the frolicking whales, the giant turtles, and magnificent sunsets, all seen from our lanai, were spectacular. The grounds and pool are immaculately maintained. No shortages of lounges, or pool towels. No shortages of smiles.
It was truly a great vacation. Making plans to return soon.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
6 Thank AnneNYUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, Guest Relations Manager at Royal Kahana, responded to this review, 23 February 2012
Aloha AnneNYUSA:

It was so nice to have you back with us! Thank you for posting your review and for your comments about your condo's condition.

We especially appreciate your kind words about the staff and are pleased that they were able to share their Aloha with you.

We hope to see you again soon! A Hui Hou!

Bill Rees
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (268)
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English first
Portland, Oregon
Level 5 Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 February 2012

We spent 9 nights at the Royal Kahana in a studio condo- through vacation rent by owner. The unit had recently been remodeled. The location served us well. We enjoyed the view and the sounds of the surf.

This is a 1970s building located in a quiet part of West Maui. All units look out on the ocean.
We were on the top/12th floor and watched whales and sea turtles from the balcony everyday. The north wing has views of Moloka'i but not sunsets during the winter.

Having a full kitchen, washer/dryer and a balcony made this Maui visit less stressful. We met several snowbirds who were staying at the Royal Kahana for 1-3 months. There were also families but folks in their 20s-30s must have been out in the world.

The pool is long enough for swimming. The ocean is right there - the beach is thin and not too long. Beach reclamation in process. You could just vacation on the property after filling your kitchen with food - but why? There is better snorkeling up the road and lots to see.

There are just enough parking spaces for all the rental cars. Parking becomes tight before 7:00 p.m. The Maui bus has a stop in front of Royal Kahana - but was not a reasonable alternative to driving. There are no sidewalks if you want to walk to Napili. The road shoulder is wider heading south - the farmers' market in Honokowai is about 1.5 miles away. The grocery stores are in Napili and Honokowai - if you don't buy everything at Costco on your way in from the airport.

You will have to drive south to Ka'anapali or Lahaina or north to Napili for nightlife and fancier activities. Roy's of Hawaii in Kahana closed after Valentine's Day 2012 and relocated to Ka'anapali.

No one tried to sell us a timeshare! We were not recipients of maid service. We did not use the concierge services or purchase activities.

  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank Sugarsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bighorn river montana
Level 5 Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 February 2012

We stayed at the Outrigger Royal Kahana February 1 - 8. After reading several reviews I wasn't sure what to expect. Although the rooms were very clean. Fantastic views. We saw whales everyday from our balcony. The elevators were brand new and very quick. Though the property was full, there never seemed to be anyone around. We didn't go into the pool, as there was so much to do in the area. We do wish there was a bar/restaurant at the hotel. But having a refridgerator in the room was nice for afternoon cocktails. Drove to Merrimans for dinner one night. Pricey, but the view and service was incredible. We also went to SeaHouse. View was great. Service awful. You can skip the Brew Pub. Very disappointing, but Dollies across the street a fun place and great pizza. Overall the Outrigger was great. We had a car, but did take a taxi to some restaurants and the prices were ok. I do say, I would recommend this more for families or older clientele. They did a great job though and would recommend.

Room Tip: We were in rooms 815 and 817. They were great.
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  • Stayed February 2012, travelled as a couple
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Helpful?
3 Thank flyfishmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, Guest Relations Manager at Royal Kahana, responded to this review, 23 February 2012
Aloha flyfishmt:

Thank you for taking the time to post a review of your stay with us. We're pleased to read that you found your unit to be clean and that you enjoyed your stay with us.

You sampled so many great restaurant choices nearby (we love to sneak over to Dollie's for lunch!) it's hard to imagine how we could have a better one here.

Thank you for staying with us. We look forward to seeing you again on your next trip to Maui. A Hui Hou!

Bill Rees
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 February 2012

We spent 3 days at the Royal Kahana. We were rewarded with a fine view of the ocean, a clean room and a comfortable bed. The staff was adequate. There is a concierge who made an orientation seminar which was quite helpful if you are unfamiliar with what's on the island of Maui.
The location is away from the busyness of Lahaina, snug next to other hotels and condominiums. This condo room has full kitchen facilities as well as a washer/dryer. All the features of the room were in good shape. You are also close to the beach as well as to the heated swimming pool. You'll be given a free tote bag and beach towels to use when you need them. The price is decent. The atmosphere is low key. You'll be shopping to keep the fridge full. Even the parking lot is a friendly area.
A sure thing if you to do your own cooking and have a nice view of the area.

  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
2 Thank daytripperNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, Guest Relations Manager at Royal Kahana, responded to this review, 14 February 2012
Aloha daytripperNewYork:

Thank you for posting a review of your stay with us. You're right, we're a relaxing property in a neighborhood that is more residential (as condos go!) than like a resort. Staying with us is more like having your own Maui apartment than staying in a hotel. We appreciate reading that you found the kitchen and your condo's amenities useful and well-kept.

Thank you for staying with us. We look forward to seeing you again on your next trip to Maui.

A Hui Hou!

Bill Rees
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 February 2012

Just got back from 8 days at the Royal Kahana. Like many of you, we only considered this place because it was part of a Costco package. Really not much too exciting to say about this place.

Pros:

Clean updated lobby
Very friendly staff
Close to the beach
Whale sightings during "winter"
Cheap if part of a package

Here are the down sides. The hotel is old, carpets are old, furnishings are old. We had a 27inch RCA CRT TV in our room with a VHS VCR!!! I know some of you reading this don't even know what half of those letters stand for.

The occupants of the hotel were even older! The pool area looked like a cast reunion party for Cocoon 2. I half expected to see large glowing rock-eggs in the pool at night. Nothing against the elderly, but when every one in the "resort" have 30 to 40 years on you, you starts to feel a bit out of place. I think I've seen enough obese, hairy, white dudes in swim trunks to last me a life time!

Aside from the age of the residents, the hotel has some serious short-comings. Primary of which are the thinness of the walls and floors. We had an elderly person with a walker in the room above us. So every time he or she moved about the room, it sounded like someone was dragging the coffee table across the floor. Next door, we had two elderly couples very hard of hearing. So conversation was a yelling match between the four of them. "DID YOU SEE MY GLASSES! WHAT? MY GLASSES! OH! NO THANKS! I'VE ALREADY ATE!"

Another issue, this was the most un-condo, condo we have ever stayed at. This is my third time renting a condo in Maui and my seventh time renting a condo in Hawaii, so I have a good idea of what to expect in a rental condo. This was not a condo! It is a hotel room with a kitchenette. Unlike a typical condo, actually owned and used by real owners, there were none of the usual conveniences. Normally, there would be beach chairs, coolers, boogie boards, beach umbrellas, maps, CD's, snorkeling equipment and I've even come across bikes for the renter to use. There were none of those things in this "condo". Basically this is an old hotel room with a place to cook.

What our room (#1118) reminded me of was the 500 Sq Ft. studio I rented in the early 90's while I was in Grad school. It was like someone had time warped that tiny place on to Maui. Everything was small and old. There wasn't enough space in the kitchen to prep food and cook it. When the fridge cycled on, which it did constantly, it was loud enough to wake you, since it was only 7 feet away from the bed.

Lastly, and a major issue is the shape of the building. You don't have to be an architect to know what will happen when you build a "V" shaped hotel in a windy area. Yes! a funnel! When the trade winds pick in the afternoon massive amounts of wind whip through the building creating a LOUD wooshing sound through out the night. So if you leave your widows open at night hoping to hear the surf, all you'll get is something that sounds like a taxing jet all night long!

Not a bad place to stay for cheap, but not a resort or condo. This is basically Motel 6 with a kitchenette, on top of a Holiday Inn lobby, on an average beach in Maui.

Room Tip: If you are a runner, there is a nice 10 mile loop you can do from the hotel to Kannapali Beach, thro...
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank topcatus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, Guest Relations Manager at Royal Kahana, responded to this review, 9 February 2012
Aloha topcatus:

Thanks for staying with us and for posting your review. We're happy to read that you found our staff to be friendly and that you liked our location and lobby.

Thank you also for letting us know how the property did not meet your expectations. I will forward your review to that unit's owner. Guests are always welcome to change rooms if they are unhappy with the unit to which they are first assigned. Studio condos are not for everyone; we would have been delighted to find a traditional one bedroom unit for you. As we'd like each guest to have a similar experience, we make sure each unit is equipped with the same amenities; we've found most guests do not care to use leftover vacation items.

We have many families and younger guests who enjoy their stays with us. During the day, they're usually out and about on the island, so you may not see much of them.

Thank you again for staying with us. We hope to see you again on your next visit to Maui.

A Hui Hou!

Bill Rees
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Kahana

Property: Royal Kahana
Address: 4365 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9298
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 41 Speciality Lodging in Lahaina
Price range (per night): ₹ 9,029 - ₹ 55,982
Hotel Class:3.5 star — Royal Kahana 3.5*
Number of rooms: 235
Official Description (provided by the hotel):
Make yourself at home in Kahana. This beachfront community is the calm cousin to West Maui's high-profile destinations of Lahaina, Kaanapali and Kapalua Resort. You won't find the typical string of Maui hotels, dazzling storefronts, and streams of shoppers and diners - although that's only a few minutes away if the mood strikes. Breathe in the breeze that sweeps across the ocean view from your high-rise lanai. Marvel at humpback whales slapping and rolling so close to shore! ... more   less 
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Also Known As:
Outrigger Royal Kahana Hotel Lahaina
Outrigger Hotel Lahaina
Outrigger Hotel Royal Kahana
Outrigger Lahaina
Lahaina Outrigger
Outrigger Royal Kahana Resort
Royal Kahana Maui/Lahaina

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