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Reviews (727)
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Reviewed 4 weeks ago via mobile

We were greeted warmly after a long flight by the bellmen at Westin Nanea. Our first impression was how friendly they were. Jansen, in particular, greeted us each time we arrived back at the hotel and was gracious enough to give us all sorts of local advise about hikes, restauarants, and shave ice locations. The spirit of Aloha is alive and well in the service express attendants at this resort!

Stayed: June 2018, travelled with family
Thank Sara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaneaGSM, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha Sara D
We are excited to hear your kind words towards Jansen and want to thank you for taking the time to share your experience with us. We are happy to hear that you were so satisfied with your stay, and that you were impressed with your experience. Thank you again for your feedback and we look forward to welcoming you back to our Westin ‘ohana.

Mahalo Nui Loa!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice place to stay with family. 2 bedroom suite perfect for a family of 4 or 5 but not the best set up for sharing with other families/friends as the kitchen, living room, lanai, & laundry are all shared. Beautiful grounds & beach with an exceptional reef to snorkel. The pool is well designed for all ages including small children. Excellent location for activities, restaurants, & shopping. The boardwalk makes it easy to walk and shuttles are available as well.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank robinfisher7082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaneaGSM, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha robinfisher7082

We are excited to hear your kind words and want to thank you for taking the time to share your experience with us. We are happy to hear that you were so satisfied with your stay, despite the shared space in our two bedroom villas. Thank you again for your feedback and we look forward to welcoming you back to our Westin ‘ohana.

Mahalo!

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Reviewed 4 weeks ago

stayed in 2-bd villa - everything was great as expected. The area, comfort, amenities including snorkling on the beach were all fantastic. Could be slightly better if pillows were more comfortable and if there was some type of light outside on the balcony.

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank nosovian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaneaGSM, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Mahalo for your review and feedback! We are excited to hear your kind words and want to thank you for taking the time to share your experience with us. We are happy to hear that you were able to enjoy the sun, sand, and snorkeling at the resort. That being said, we apologize for the shortcomings you experienced with our pillows and lighting. Again, we appreciate your feedback and we look forward to welcoming you back in the future.

Mahalo,

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Reviewed 4 weeks ago

My family of 5 here for 8 days in June 2018. The place is beautiful. Good restaurants, great pool. The service was exceptional! Everyone from the concierge desk to the bell hops and cleaning crew were outstanding. Really made you glad you were there. So helpful. I would highly recommend and go again. Pool can get a bit "kid crazy" during the day so if that bothers you, you might want to go somewhere else.

Stayed: June 2018
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaneaGSM, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha Jim B,

Thank you for taking the time to review our resort as well as your high recommendations. We appreciate you choosing us as your Maui resort destination. We look forward to welcoming you back in the future.

Mahalo,

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Reviewed 4 weeks ago via mobile

Westin knows how to treat their guest. When we arrived from the East Coast we were exhausted and pleasantly surprised to be upgraded from a 1 bedroom to a 2 bedroom with tons of room; however, had I known we would be upgraded I would have brought more family. There was so much space for the 3 of us. We didn’t have a view, but the proximity to the beach and pools made this ok. For this trip we appreciated the space more than the view. The staff was super helpful before our arrival and during our stay. I highly recommend this resort.

Stayed: November 2017, travelled with family
Thank Nakia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaneaGSM, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this reviewResponded 4 weeks ago

Aloha Nakia H,

Thank you so much for your high recommendations and great review. We are so pleased that you experienced The Westin Nanea Ocean Villas and felt the true meaning of Nanea (the state of relaxation or tranquility). Malama Pono (take care).

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