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All reviews kaanapali beach black rock hula grill tower facing ocean view full kitchen underground parking abc store koi pond premium room pineapple studio condo through vrbo bath unit north side tennis courts daily maid service
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Reviewed 18 April 2017 via mobile

This a great property in a fantastic location. They have done allot to improve their image in the past 5 or 6 years. Built in the 1970's this was the first Condo complex on Kaanapali Beach.
I just stayed in unit 524 I was booked for 12 days but left after 6 nights. My unit was spacious but lacked any decent furniture. It had a hide a bed sofa that was sat out in the Living room. That was it! No chairs for us to sit in to read or relax when the wind and rain hit all day Sunday. The dining room chairs, all 4 of them had screws that poked up into you. They too were old and outdated. My wife asked to move and she looked at 5 other units. They were also tired looking with poor furnishings. So instead of staying we checked out and paid more elsewhere. Well worth it in my book.

Date of stay: April 2017
Trip type: Travelled as a couple
1  Thank Rodney F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this reviewResponded 20 April 2017

Mahalo for your review, Rodney. It is a pleasure to hear that you enjoyed our beautiful location. However, we are very sorry to hear that your unit did not meet your expectations and greatly appreciate your feedback as it will help us to improve in the future. We apologize for your inconvenience, and hope to welcome you again for a more comfortable stay in the future. Aloha.

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Reviewed 11 April 2017

Second time staying at The Whaler and again a great trip. The location is really what draws us to this place. But I also have to say that the staff are just as great! We rented unit #1056 and were very pleased. The view from the master bedroom in particular was the top of my list. To wake up every morning with the view of the ocean, beach and Black Rock... ahhhh. Thank you again Whaler!

Room tip: If in tower 2 choose a room facing the courtyard, not Whaler Village
Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank motioneng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this reviewResponded 14 April 2017

Mahalo for your review! We're very glad you had yet again another stay at the Whaler, and that our staff helped to make you feel at home. We hope to welcome you for more beautiful views again soon. Aloha!

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Reviewed 10 April 2017

All the wait staff at the Aston At The Whaler were outstanding.
When returning your rental car fill up the car with gas before driving on to the airport property because there are no service station on the airport property (I learned that the hard way). There is a Costco near the airport.
Airport to to the Aston Whaler is approx. 30 minutes drive, the driving signs to Lahaina
are at all the intersection.

Room tip: stayed in Tower One - good partial ocean view.
Date of stay: April 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank 30rayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this reviewResponded 21 April 2017

Thank you for sharing your review! We're so glad to hear your experience a the Whaler was outstanding, and that our great location and friendly staff helped you to feel at home. You are welcome any time! Aloha and a hui hou.

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Reviewed 9 April 2017

What an amazing surprise - beautiful property and pool, right on beach while watching whales from your balcony. Full kitchen, free laundry, valet, towels and chair service on beach, easy access to multiple restaurants.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
5  Thank LGH_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2017

We were really impressed by this hotel and would definitely come back. We stayed in a studio suite which was spacious and nicely decorated. It had a full kitchen, large bathroom, large sleeping area and furniture and a great lanai (balcony). Our unit was on the third floor facing North, which gave us a view of the gardens and onto an adjacent building, but with an ocean view to the side. The unit was privately owned - I'm assuming most or all are privately owned as well, so there could be variations in quality of renovations and finishes between different suites. Ours was excellent. The check-in experience was surprisingly efficient and very pleasant, which sets a positive tone right from the start. Staff were very friendly and helpful. Gardens are beautiful and well maintained. There is a modest pool which we didn't use because the beach was right next to us and so accessible. We checked out several other beaches all over Maui and didn't find any we liked more than Kaanapali beach, right in front of the Aston Whaler. They have a towel service and provide lounge chairs, but extra charge for sun umbrella. The hotel also has free laundry facilities on each floor and a really nice common BBQ/outdoor dining area facing the beach. There are no restaurants on the resort but many restaurants/pubs and amenities within a close walk. (Whalers village is right next door). We were pleasantly surprised how quiet and peaceful the hotel was at night, maybe because there are no attached amenities. We often kept the patio doors open at night and heard nothing but waves. Meals and drinks in the area are expensive so it's nice to have a kitchen. Great snorkeling right off the beach with Black Rock (coral reef) right there at the end of the beach. We saw turtles, fish, coral, etc, and I spotted a reef shark while snorkeling one day off Black Rock (reef sharks are basically harmless). All in all a great experience and the hotel exceeded our expectations.

Date of stay: March 2017
2  Thank R H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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