Office had no record of my reservation, after hour and a half, finally able to check in. (Owner neglected to turn in info to rental office-they had to contact her in another country.)
Condo was actually rented again for two of the days we had booked and paid for!
NOT cleaned when we arrived. Had to have a cleaning lady come to surface clean for over 2 hours while we were there. Beds not made, floors covered with sand, bathrooms dirty, used towels all over, something black on pillows. Saw a cockroach in kitchen drawer.
Floors need to be SCRUBBED. Bathroom light not working, went totally out, had to call maintenance. Thought was sand on pillow and bed, kept coming back after I wiped off! Possible termites in wooden ceiling? Fell on me all night, disgusting, had to sleep on sofa. Contacted rental office 3 times, still waiting for an answer as to what it was!
Such a shame, could be a lovely rental if properly cleaned.
|How easy was it to book the property?||How easy was key pickup/access to the property?|
|Overall condition of the property||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|