We arrived in the evening and the young man at the desk could not have been nicer. Our room was small and nothing to rave about. The safe was broken but the room was clean. The beach area was very nice. Still, the price we paid was not equal to the room we had.More
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DW and I recently spent 4 nights in Maui at Days Inn. We were at the halfway point of our 2 week vacation, having arrived from Kauai.
We were able to get into our room early which we appreciated. We encountered street construction right in front of the inn which was a minor inconvenience.
Staff was very friendly and helpful. Breakfast was very limited, but there is an 808 general store right next door which had fresh food.
The room was small and needs updating, but
The best part was that we were less than 100 steps from the beach.
We were able to do laundry one evening, which was convenient.
It was nice to hear the waves from the room.
Better than sirens and loud music which is what we get in the city.
If it wasn't for the road construction, I might have given them 5 stars.
Hi Gcroteau117 ,
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly. It means so much to us to hear your positive comments regarding our staff hospitality and we are glad that you found our location to be convenient. We do apologize for the inconvenience that you encountered, though were very glad that this did not detract too much from your overall experience. We look forward to serving you again!
American Airlines cancelled our flight and gave us a voucher for a night stay at Days Inn at their expense. After I got home I see a charge for $350 for the room on my credit card statement. Called them and "they are looking into it" So far, no call back. The room appears that it hasn't been mopped for quite some time since the floor is still dirty. Everything felt soggy and damp with an odor. The view from this room was of the building next door completely tarped and being fumigated for bugs. We were staying at an actual "ocean front" beach resort before this and I have to say, that the name of this Days Inn is quite disappointing. All I got was "Fumigation front" No food at this location either. Very disappointing stay.
Hi Brian ,
Thank you for sharing your experience, and we are very sorry for the inconvenience that you encountered during your stay. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. I am so sorry to learn that there was any kind of billing issue, I encourage you to call the hotel to continue this conversation. We hope that everything turned out alright and we are looking forward to seeing you again!
Amazing beach front hotel with amazing staff and service. The room was clean, the staff were very friendly, and the beach was perfect. You can snorkel and see turtles and tropical fish right there. We loved it!
Hi Pas2rbrett ,
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't wait to give you another five star experience!
I had a three week business trip to Maui and wanted a place that was reasonably priced but also more than just a hotel room. The Days Inn offered a suite with a kitchen that was perfect. It had a full sized refrigerator, stovetop and microwave along with a table for four. The living area was roomy with a separate bathroom that had a large shower. And you were steps away from a beautiful beach to watch incredible sunsets. They did not have a pool but who needs one when you have the beach? The staff was very friendly and helpful.
Highly recommend this hotel for comfort and value.
Hi Sheila ,
A big thank you for leaving your five-star rating of our hotel. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
My daughter and I stayed here for the week and I loved every moment of it. The short walk to the beach, with the softest sand and such a beautiful panoramic view. The location of the hotel is in a great area! 5 min from stores and restaurants in one direction, then sites to see in the other direction. The staff was kind and helpful from the beginning to the end of my trip. I would absolutely come back to stay in future trips back to the island :) thank you!!
Hi Emvilla ,
Thank you for sharing this heartfelt review of our hospitality and our location was ideal for you. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope that your next visit will be another five star experience.
