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“Recommended to highly recommended”

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The Cliffs at Princeville
Certificate of Excellence
Arlington, TX
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Recommended to highly recommended”
Reviewed 13 February 2012

January 7th through 16th, 2012

The Cliffs at Princeville is a 22 acre property located on a bluff overlooking the Pacific Ocean. The complex is a mix of owner and timeshare offered condo rental units. The Cliffs were originally built in the early 1980s. The complex recently underwent an 8 million dollar restoration, completed in 2001. Overall the complex is in really good shape, only needing the normal wear and tear maintenance here and there as anybody would expect in such a harsh, sea salt environment.

We stayed at the Cliffs for 9 nights in owner offered unit 5306. Unit 5306 is a typical third floor condo with one master bedroom downstairs and a large two bed loft above. This fully furnished condo rental comes with all of the following:


2 bedrooms including the loft
2 bathrooms
Fully stocked galley kitchen
Small dining area with a table for four
Small but comfortable living room
Two great balconies
Stacked Washer and Dryer


The placement of Unit 5306 is a real advantage in renting this property. Building five where it is located is set back one row of units from the Pacific Ocean. However, the unit is perfectly placed between two other units, affording it basically unobstructed views of the Pacific Ocean from the main balcony located just off of the living area. The clincher to this deal is the second, smaller balcony located off of the master bedroom which overlooks the mountains as well as the pool and other common areas. In short, for the price of one condo rental you get not only one but two stunning views. On a side note: if you’re there during whale watching season you can easily see whales from the balcony of the unit. We saw whales every single day we where there, all from the comfort of our condo rental.

We found ourselves not lacking for anything in the kitchen. Everything was there we needed including coffee grinder to grind fresh, locally produced coffee beans, wine glasses, rice cooker, etc… Between the grills, kitchen, local seafood and farmer’s markets we found ourselves set and quite able to prepare and eat a wonderful meal every single evening but one while we were on island. That is a true money and time saver afforded you by going with a condo rental.

The living area has a nice sized TV and DVD player with basic or extended cable service which was helpful for watching basics such as NFL playoff games. However, I would recommend to the owner that an updated LCD TV with all current connection options would not only be a big plus it should be pretty much mandatory. With a nice, up to date LCD TV we could’ve streamed video via the Internet utilizing our laptops.

I have only two minor issues with the unit. The first is the light outside the front door. The complex has security lights throughout the complex which come on automatically each evening and cannot be turned off. Unfortunately one of those lights is right outside the glass panel next to the front door of unit 5306. As a result when you go to sleep at night it is quite bright in the master bedroom because it is located next to the front door. This problem is quickly solved by shutting the door to the master bedroom but unfortunately when you do so you lose most of your cross breeze through the unit. So you can pick your poison; less light or fewer breezes.

The second minor complaint is there is something in the unit that runs 24 hours a day. It is a low hum that sounds exactly like a bathroom exhaust fan. It wasn’t an exhaust fan in the bathroom. Matter of fact, I looked hard for the source of the noise and couldn’t find it. This problem is easy to solve as well by simply closing the bathroom door in the master bedroom. However, if you forget to do so before going to bed you will be getting up sometime during the evening to shut that door. It’s that annoying when left unchecked.

One final minor complaint that is not directly the responsibility of the owner is the free wireless Internet. It is a nice benefit but it is woefully underpowered for the complex. Streaming video was practically impossible except during extreme off hours. Browsing was sometimes painfully slow during peak periods. This needs to be addressed by the complex.

The common areas (a big part of the recent renovations) were quite nice. We made daily use of the very nice, strategically located Weber Gas Grills, beautiful pool with waterfall and both hot tubs. There were plenty of daily activities available in the activity center next to the pool, tennis courts and shuffle ball court that we never got around to using.

The Cliffs at Priceville Unit 5306 can be rented by contacting the Kauai Vacation Rentals office located on Kuhio Highway in Lihui. They are the third party rental agency that handles the unit for the absentee owners. No down payment is required to book the unit but payment in full is due 60 days in advance of arrival. Major credit cards are accepted for payment. The owner occasionally offers discounts to fill specific dates or for extended stays so do inquire. We received an added discount for an extended stay (anything over 7 nights) and we found the discounted rate to be extremely attractive.

The Cliffs at Princeville Unit 5306: recommended to highly recommended

  • Stayed January 2012, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank wineismylife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (160)
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English first
Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2012

We stayed at the Cliffs Club for a week in January of 2012 through an RCI timeshare. After reading all of the poor reviews, we were not expecting much. We were pleasantly surprised upon arrival. We stayed in building 4, and our unit was very nice. We had a great view of the ocean and could whale watch of the lanai. The room was clean and nothing was outdated, whenever I called the front desk with a question or something we needed, they were always very friendly and helpful. Our room had no bug issues, as I had read on previous reviews. The grounds were nicely maintained and we saw only a few stray cats and they looked well fed and healthy. (People have complained of all the strays running around the property) The bed was extremely comfortable and it was really nice having a washer and dryer in the unit. Although there is no air conditioning in the units, the ocean breezes kept the room quite comfortable, it was never hot; you are on a beautiful island - let that wonderful fresh air in! Overall, we have no complaints, our stay at the Cliffs Club was wonderful. The room was great, the grounds were nice and everyone was friendly, I would definitely stay there again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LikeToTravel219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
548 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 2 February 2012

We used this on a timeshare vacation and were very satisfied. The unit was nice, clean, and quiet. We had a one bedroom and it was very spatious - lots of room to move around and the living room was large enough to be comfortable. The kitchen had everything we needed to do any cooking we wanted to do.

The grounds were very clean and well maintained. This is a no smoking property, which was very nice, and they had sections on the grounds for smokers that were far enough away not to affect the non-smokers.

There were several ocean view rooms that weren't occupied during the week but the staff wouldn't let us move from ours, which we thought was not very customer service friendly. Ours was fine, just not an ocean view. The only other complaint was that they charge a $75 resort fee. This covered things such as shuffleboard and bocci ball equipment, golf balls and putters, and the internet. The problem was the shuffleboard court was unplayable, the putting green was in horrible shape, and the "high speed" internet was exceptionally slow when it worked.

The staff was very friendly and the concierge staff was accomodating and helpful.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kencatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 December 2011

This is a nice property, nothing fancy, but very clean and easy to get to. A little more off the beaten path on this island, but close to a grocery store and shopping and a lot of really nice beaches around here. The staff was nice, and the pool area and jacuzzi is very relaxing

Room Tip: The nearest beach is at the St Regis, right down the road. They can not deny you access to the beach...
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  • Stayed December 2011, travelled with friends
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Helpful?
6 Thank MelodyTher5370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Mesa, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 December 2011

I wasn't sure what to expect since this is largely a time share property, but wow, we lucked out. We had a one-bedroom condo with a loft, newly renovated, with an ocean view. All of the personnel at the property were very nice and super courteous, and it was just a fantastic experience for my girlfriend and myself. Truly a trip to remember.

It's very close to Hanalei, which is a great little town with several good restaurants and interesting shops. Continue North by car and the beaches are all to die for. Great for surfing if you're into that, and also great for laying out and lounging. I highly recommend it!

Room Tip: Just ask for an ocean view room, 3rd floor if you can get it :D
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  • Stayed November 2011, travelled as a couple
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Helpful?
12 Thank mkushin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsundberg, Front Office Manager at The Cliffs at Princeville, responded to this review, 11 December 2011
Aloha,
I am delighted to hear that you enjoyed your stay with us and enjoyed your time on Kauai. It is a special place. All of our third floor units are one bedroom with loft. The loft area has two queen size beds perfect if your traveling with the family. All of our units have two full baths, a plus when returning from the beach!
We do hope you and your girlfriend will come and stay with us again!

Warm regards,

June Sundberg
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cliffs at Princeville

Property: The Cliffs at Princeville
Address: 3811 Edward Rd, Princeville, Kauai, HI 96722-5341
Region: United States > Hawaii > Kauai > Princeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Speciality Lodging in Princeville
Price range (per night): ₹ 15,633 - ₹ 20,284
Hotel Class:3.5 star — The Cliffs at Princeville 3.5*
Number of rooms: 628
Official Description (provided by the hotel):
628 unit condominium complex on the Kaanapali coast of Maui, Hawaii. Studios up to 3 bedroom oceanfront penthouse suites. Duke's Restaurant on site, 3 pools and much more! ... more   less 
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Also Known As:
Cliffs At Princeville Hotel Princeville
Cliffs Club
The Cliffs At Princeville Kauai

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