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“Excellent hotel - only the beach was slightly disappointing”

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Grand Hyatt Kauai Resort & Spa
Ranked #2 of 7 Hotels in Poipu
Certificate of Excellence
GreenLeadersSilver level
Novi, Michigan, United States
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent hotel - only the beach was slightly disappointing”
Reviewed 24 April 2012

The hotel is beautiful and the grounds are amazing! We loved our stay and the kids loved the pool. Even though it was Easter time, the hotel did not feel overrun with guests. Very well maintained and the staff was extremely nice and helpful. The only thing I wasn't aware of is that the beach in front of the hotel is really not appropriate for boogie boarding or swimming. In fact, the bellman warned us when he helped us to our room that our kids should definitely NOT boogie board on the hotel beach or they could end up in the hospital! There is a public beach that is connected (Shipwreck Beach) but it really wasn't a good place to boogie board either since the waves were extremely large and there were a lot of experienced locals using the relatively small beach area. Maybe it was just the time of year we were there (early April). We tried several beaches in the Poipu area but couldn't find the perfect boogie boarding beach for my 3 boys (ages 13, 9 and 6) until we got to Hanalei Bay on the north shore.

Room Tip: Ocean view room was a beautiful view. No need to pay for oceanfront!
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  • Stayed April 2012, travelled with family
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Helpful?
4 Thank ForeverKauai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 27 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're happy to have had you and your Ohana (family) join us on your recent trip to Kauai. We're delighted to hear that you and your family enjoyed the resort, service and the private and intimate feeling during the busy period.

Boogie boarding is always a fun activity and although Shipwreck beach doesn't provide the best conditions, we're lucky to be a couple miles away from Brennecke's Beach. Just to the East of Poipu Beach, you'll often find locals and visitors enjoying the boogie board sized waves. Swells can be a bit temperamental, but generally we here on the South Shore enjoy bigger waves and swells during the Summer months, while the North shore enjoys them during the Winter months. Should the urge strike, please feel free to join us again this summer. If not, we'll look forward to having you join us again as soon as possible and welcome you back to the resort and island.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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Santa Barbara
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 April 2012

Service was over the top. We usually stay in a condo so this was extravagant but well worth it! I was surprised there were so many kids but there is an adult pool-nice! Beach isn't the best for swimming/snorkeling but the lagoon is lots of fun. Restaurants are outstanding and pricey. A definite treat!

Room Tip: Ocean view or partial ov is the way to go! Service was over the top. We usually stay in a condo so...
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  • Stayed April 2012, travelled on business
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Helpful?
Thank Suzilou3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 27 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're delighted to have had you join us here on your recent trip to Kauai. We're happy to hear that you enjoyed the Adult pool, the lagoon and your dining experiences here on property.

We look forward to having you join us and treating you to another wonderful visit.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gwynedd, Pennsylvania
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2012

We stayed here on hyatt points and were delighted. The room with ocean and garden view was lovely and conveniently located to the Grand Club, where we were able to satisfy ourselves on the delicious breakfast, cocktail with appetizers as well as desserts. A well appointed bar at significantly less cost than the upstairs bars was a nice compliment. The trail along the bluff was a lovely morning walk that ended, if one wanted, at Poipu Beach. If you want to body surf, Poipu Beach is great. The beach in front of the hyatt is for strolling, not swimming. Best of all was meeting other guests in the Grand Club who shared experiences and suggestions for things to do. The concierges were extremely helpful in booking day excursions. The highlight of our trip was a helicopter tour in a 4 passenger helicopter without doors! Even when it was rainy on other parts of the island, the sun always shined over the Hyatt! Since we took the red eye return, we used the Hyatt facilities all day. Then the Hyatt provided shower facilities before our departure. We had much needed pampering during our Hyatt stay.

Room Tip: If you are allowed to use Grand Club, ask for a room close by. Swimming pools are furthest away thou...
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  • Stayed March 2012, travelled as a couple
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Helpful?
Thank Scimommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 27 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

A doors off helicopter is one of the bravest ways to see the island! We're thrilled to hear that you enjoyed that experience and also enjoyed your stay here with us.

Many thanks for all the kind words you shared about our Grand Club team, concierge and your overall experience. We look forward to having you join us again and pampering you once more.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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San Jose, California
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2012

I've never stayed at a hotel where the everyone you come across is so eager to meet your every need. It was luxurious, beautiful, and everyone is utterly responsive. We were there for our honeymoon, and the champagne in your room, complimentary beach/pool cabana, various coupons were great perks. The hotel is big and the property is expansive, but it's not like the Hilton Waikoloa on the Big Island where it takes you 15 minutes to walk anywhere. The spa is beautiful and the outdoor showers there are to die for! I can't find a single thing to criticize. Perfect!

Room Tip: Spend the extra money for a club level room! Having access to the free complimentary breakfast, mid...
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  • Stayed October 2011, travelled as a couple
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Helpful?
2 Thank saffie98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 27 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're honored to have had you join us for your honeymoon, and we're thrilled that you had such a memorable experience. We take pride in exceeding our guest's expectations and couldn't be happier to hear that we were able to do just that for you on this special trip.

We look forward to having you join us again and helping you celebrate many more momentous occasions.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level 5 Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 April 2012

I visited the Grand Hyatt Kauai as part of a company sponsored trip. The hotel grounds are amazing. We loved spending time by and in the pool and strolling along the gardens. Even though we were there with a group of 700, and there were many other gusts, the hotel never felt crowded - there was always an intimate feel in the rooms and restaurants, and always space by the pool. The staff was attentive and the food and beverages were excellent. My only complaint, if forced to provide one, would be that there were no fans in the bathroom.

Room Tip: Our room had a view of the parking lot and tennis court - still beautifully landscaped and probably...
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  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank DreaDixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 27 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're delighted to have hosted your company event and are thrilled to hear that you had a wonderful time with us. We couldn't be happier to hear that your stay with us felt intimate and private. We look forward to welcoming you back for more fun days at the pool and strolls around the grounds.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Kauai Resort & Spa

Property: Grand Hyatt Kauai Resort & Spa
Address: 1571 Poipu Rd, Poipu, Kauai, HI 96756-9402
Phone Number:
Region: United States > Hawaii > Kauai > Poipu > Koloa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Poipu
#1 Business Hotel in Poipu
#2 Top resorts Hotel in Poipu
#2 Romantic Hotel in Poipu
#2 On the Beach Hotel in Poipu
#2 Luxury Hotel in Poipu
#2 Green Hotel in Poipu
Price range (per night): ₹ 26,856 - ₹ 54,096
Hotel Class:4.5 star — Grand Hyatt Kauai Resort & Spa 4.5*
Number of rooms: 602
Official Description (provided by the hotel):
Find the true essence of paradise at Grand Hyatt Kaua’i Resort & Spa. Set on the soothing white sands in Poipu, on Kauai’s sunny south shore, this luxury resort unfolds on over 50 acres of lush gardens. The resort’s classic Hawaiian architecture with open courtyards and lush gardens welcomes the tropical breeze. Freshly renovated rooms blend clean simple lines with Hawaiian design elements to create a private retreat. A water wonderland awaits with a quiet adult area, lava-rock river pool, waterslide, and saltwater lagoon. Play championship golf at Poipu Bay Resort. Sample delicious island flavors at one of six restaurants. And for a spa experience like no other, visit Anara Spa where open-air treatments use island-fresh botanicals to refresh and renew. ... more   less 
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Also Known As:
Grand Hyatt Kauai Hotel Poipu
Hyatt Poipu
Poipu Hyatt
Grand Hyatt Poipu
Grand Hyatt Kauai Resort & Spa Poipu, HI

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