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“Best Hawaii trip ever.” 5 of 5 bubbles
Review of Grand Hyatt Kauai Resort & Spa

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Grand Hyatt Kauai Resort & Spa
Ranked #1 of 6 Hotels in Poipu
Certificate of Excellence
GreenLeadersSilver level
Fort Collins, Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best Hawaii trip ever.”
5 of 5 bubbles Reviewed 23 April 2012

We have been to Maui and Kauai was a totally different experience. We thought Maui was great- but this IS paradise.
The Grand Hyatt is exactly what you would expect. Open air lobby with an ocean views. The rooms are standard Hyatt issue but luxurious. Restaurants on site are Fabulous. We barely left the property it was so huge! Did the ocean view massage in the spa and it was perfect.
The island offers Amazing hikes and activities. We rented Harley's one day and rode to the top of Waimea Canyon- a must see.

Room Tip: Ocean View
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hcharbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 26 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

Thank you for sharing your recent experience and for coming to visit us here on the Garden Isle. Kauai is really unlike any other island, and we're thrilled that you had the chance to experience the island with us. We love that you enjoyed the resort so much, and we'll look forward to having you enjoy more and helping you to explore the island on your next visit.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,338)
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English first
Los Angeles, California
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

Our stay at the Grand Hyatt was by far my best experience ever at a resort hotel. Located next to Poipu Beach near (but not in sight of) the other south shore Kauai resorts, the Hyatt boasts scenic shoreline and the diving cliff at Shipwreck Beach, along with a man-made river and lagoon on site. It's ideal for families, couples, and partyers alike.

We had a beachfront room with lovely views, and there simply is nothing in the world – NOTHING – like opening the sliding glass door to one’s room and going to bed and waking up to the sound of the waves crashing outside. We’ll never forget that experience. Likewise, we capped every evening and began every morning sitting on the balcony having a drink or coffee while thoroughly enjoying the sight and wound of the waves and the gentle Hawaiian breeze.

Also memorable, every single employee of the Grand Hyatt, from housekeepers to bartenders, from front desk staff to groundskeepers, unfailingly greet guests with a sincere smile and a hello or aloha, and often they ask how you’re enjoying your stay. Their genuine warmth and pleasant greetings made our stay that much sweeter. I’ve stayed at several of Hyatt’s competitors – Westin and Sheraton come to mind – where you’re lucky if a single employee smiles and greets you warmly. The Hyatt is utterly spotless, and the attention to detail is simply unrivaled in my experience.

There are many dining options at the hotel, all predictably expensive. We bypassed the more popular and even more pricey Donderos and Tidepools, not wishing to take out a second mortgage to pay to eat there, instead having a meal at each of the Ilima Terrace and Poipu Bay Clubhouse on site. Both provided very good food, even if both were quite overpriced. Twenty bucks for an omelette and a five-spot for coffee? Out of sheer hunger and with few other options very late one night we ordered a $17 room service pizza and were presented with what had to have been a cheap frozen pizza. Do what you must to not need room service.

Overall, a truly wonderful experience and a recommended hotel.

Room Tip: Ask for a beachfront room, ideally on the third floor or higher, and enjoy the sight and sound of th...
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MisterPelican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHKSocialAmbassador, Manager at Grand Hyatt Kauai Resort & Spa, responded to this review, 26 April 2012
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.

We're delighted to have had you join us on your recent visit to Kauai, and we're happy to hear that you had an exceptional stay. Your kind words about our team and the service you received is greatly appreciated and our General Manager has shared your comments with everyone here at the resort.

We look forward to having you join us again for another great stay and welcoming you back with Aloha.

A hui hou & Mahalo,

Joshua Olayer - Social Ambassador
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 April 2012

As large as the Grand Hyatt is, not only is it beautiful and in a fabulous location on the Hawaiian Island of Kauai, but the staff and ammenities are wonderful. From start to finish our stay with this hotel was fantastic. There's no need to leave the property because there are restaurants,golf course, shops of various price ranges, and relaxation by one of the many pools and lagoons. The conceirge was very capable in helping us make the arrangements for our zip line excursion, sunset dinner sail, luaui, helicopter tour, and flying to Honolulu to swim with the dolphins at Sea Life Park. It was a dream come true anniversary celebration.

Room Tip: Each of the three lovely rooms we had were located on the fifth floor facing the ocean and had their...
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  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yvonne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sioux Falls, South Dakota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

My wife and I fell in love with Hawaii and Kauai. In part, we fell in love with the Grand Hyatt. It is a huge resort unlike the quaint B&B we stayed at on the Big Island. The Grand Hyatt was a perfect place for us to stay and explore Kauai.
My wife and I explored the entire island and saw so many waterfalls that I cant believe we missed any.
One day we simply hung out at the pool and had an enjoyable day.
I suggest paying for a room overlooking the pool and the ocean. It was more expensive, but darn well worth it.

Room Tip: Pay for a room with a view
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Datravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 20 April 2012

We are back from one week at this Grand -hyatt Kauai Resort and Spa (we are regular clients of the Hyatt hotal chain). This was really great! You really feel relaxed from the moment you enter, and never want to leave again! Although it's quite a large resort, it has been done in such a way that you don't feel like being in a massive place without any atmosphere. On the contrary, everything is done to make you feel good and relaxed. There are several swimming-pools opened 24/24h and a lagoon with sand... all of them are gorgeous!! If you prefer an area without any kids, there is even a dedicated area just for adults, all this in lush tropical gardens with an amazing ocean view. You can change spot everyday because it's really nice everywhere! Many people get up early to place a personal item to "reserve" their lounger :) You can eat anywhere, anytime. The fitness is also opened 24/24h. There are several restaurants (very different from each other), we tried them all, and liked them all. the staff is frriendly. We would advise a room on a high floor if possible to get a nice view (preferably swimming pool or ocean, it's worth it!). We really had a wonderful time and highly recommend this place for families. The only detail where improvement could be needed is breakfast. The breakfast location is really nice, but we thought that the food was not at the level of the rest, especially for the price paid for it, but this didn't prevent us at all to have a great time. As said, this resort is really nice and we would love to go back! If you go there, you can ask for the "Aloha Free Shuttle", it's really cool if you need to go somewhere not too far, the owner/driver is really fun with a great "aloha" state of mind!

Room Tip: We would advise a room on a high floor if possible to get a nice view (preferably swimming pool or o...
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JusteLaeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Kauai Resort & Spa

Property: Grand Hyatt Kauai Resort & Spa
Address: 1571 Poipu Rd, Poipu, Kauai, HI 96756-9402
Phone Number:
Region: United States > Hawaii > Kauai > Poipu > Koloa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Poipu
#1 Luxury Hotel in Poipu
#1 Top resorts Hotel in Poipu
#1 Business Hotel in Poipu
#1 Family Hotel in Poipu
#2 Green Hotel in Poipu
#2 Romantic Hotel in Poipu
Price range (per night): ₹ 35,829 - ₹ 53,945
Hotel Class:4.5 star — Grand Hyatt Kauai Resort & Spa 4.5*
Number of rooms: 602
Official Description (provided by the hotel):
Find the true essence of paradise at Grand Hyatt Kaua’i Resort & Spa. Set on the soothing white sands in Poipu, on Kauai’s sunny south shore, this luxury resort unfolds on over 50 acres of lush gardens. The resort’s classic Hawaiian architecture with open courtyards and lush gardens welcomes the tropical breeze. Freshly renovated rooms blend clean simple lines with Hawaiian design elements to create a private retreat. A water wonderland awaits with a quiet adult area, lava-rock river pool, waterslide, and saltwater lagoon. Play championship golf at Poipu Bay Resort. Sample delicious island flavors at one of six restaurants. And for a spa experience like no other, visit Anara Spa where open-air treatments use island-fresh botanicals to refresh and renew. ... more   less 
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Also Known As:
Grand Hyatt Kauai Hotel Poipu
Hyatt Poipu
Poipu Hyatt
Grand Hyatt Poipu
Grand Hyatt Kauai Resort & Spa Poipu, HI

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