We made reservations at Tidepools about 5 days in advance, having heard it would be hard to get in without one. (We did not stay at the Grand Hyatt for lodging). We arrived promptly at our reservation time, but still made to wait to be seated - less than 10 minutes. The wine list was impressive, but limited cocktail menu. I had the pineapple julep and my wife the Koloa raspberry lemonade...she did not like her drink, but was still charged for it. I had the filet mignon with lobster added, and my wife the Opah with a filet mignon added. Both dishes were prepared well, no complaints. Although having had the filet at Keoki’s down the street a few day earlier, I would choose Keoki’s for flavor, and it’s a smidge cheaper too. We opted for the lava cake dessert to-go, but it took the kitchen more than 25 minutes to prepare. When we finally got it - the waiter graciously took it off the bill. With this being higher end restaurant we expected more. The ambience is good and the koi are fun to watch. Our bill was almost $250 without the tip. If you are going for the experience then sure. However, if you are going for the food, we say save your money, you can find it down the street for $100 less and comparable taste if not better.
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