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Reviewed 4 weeks ago via mobile

After visiting Kauai for our Honeymoon, we promised to come back for our 10 Year Anniversary. While booking this trip we debated different hotels and resorts. Based on reviews and deals, we decided to stay at Koloa Landing. This was the BEST DECISION!

From the beginning, we have had nothing but positive interactions with ALL staff at this resort! Even after requesting a room change (only because we preferred not to stay on the first floor) the staff was curtious, understanding,and quick to accomodate.

For breakfast, we ate the Holoholo Grill. Our waitress, Shauna (sp?), was the best; super personal, positive, and overflowing with the best recommendations to help make our week amazing! On top of the wonderful customer service, the food was delicious! The chicken and waffles were mouthwatering (ordered it again another morning). Holoholo Grill didn't disappoint this week. For dinner, our waiter, Chance, suggested the sticky ribs, fries and shrimp pesto flatbread, and it hit the spot! The only negative thing I can say was that we ordered Virgin Mai Tai's and they came with alcohol. I noticed it before we took our first sip and the staff quickly fixed the mix up. The virgin Mai Tai was refreshing and way better than other ones we had at other locations.

The housekeeping staff has been wonderful as well! They were very accommodating and went above and beyond (including washing our dishes in the hotel room).

From the front desk, to the housekeeping, the waitstaff, the spa staff, the groundskeepers and every one that we encountered, we were respectfully greeted with smiles and good vibes.

Mahalo Koloa Landing for exceeding our expectations! (Wish we didn't have to go home tomorrow!)

If you are looking for elite customer service and the true Aloha Spirit, make Koloa Landing your home for your vacation on Kauai!

Stayed: October 2018, travelled as a couple
Thank lisasfunstuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy E, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 3 weeks ago

Aloha lisasfunstuff,

Mahalo for sharing your review regarding your recent stay at Koloa Landing Resort as well as celebrating your 10 year anniversary with us- what an honor! We are delighted to hear that your stay was enjoyable and that we could serve you in the aloha spirit! We will be sure to share this review with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Koloa and we hope you choose to create more memories here whenever your travels bring you back to Koloa.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I love this place. It has a saltwater pool and sand bottom hot tub. It is right on beach and has kitchens in rooms. This place is centrally located for about everything in Kauai. Worth a look if going to Kauai.

Stayed: November 2017
1  Thank Robert Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy E, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 3 weeks ago

Aloha Robert Q,

Mahalo for your kind review! We are greatly pleased to hear that you were satisfied with your villa as well as the hot tubs! We hope that you return to Koloa for your next Kauai getaway!

Mahalo!

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Reviewed 10 October 2018

Love this place. 5th or 6th time here. Now part of Marriott Autograph Collection. We just love Poipu. Sunnier than Princeville, close to the new Kukui’ula shops and restaurants. Poipu Bay, Kiahuna, Kikui’ula golf courses really close by. Wonderful walks along the beach. Only downside - the sandy beach is about 5-10 minute walk. Snorkeling is across the street.

Stayed: October 2018, travelled with family
Thank jcbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy E, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 4 weeks ago

Aloha jcbrad,

Thank you for your 5-star review of your recent stay with is at Koloa Landing! We welcome you back for yet another visit and we thank you for choosing Koloa again as your Kauai hosts. Our team is so pleased to hear that you loved you stay. We truly care for our guests and we hope that you return soon for another visit!

Mahalo!

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Reviewed 9 October 2018

We had an amazing time at this property on our honeymoon! We loved our spa services, the amenities when we arrived, and the concierge's help finding local restaurants we could walk to. The pools and property are incredible! We spent some time lounging at the quieter, smaller pools and also had fun in the big pool with the waterslide and waterfall. The drinks at the bar are expensive and weak, so we made our own in our room instead. The food we ordered from the bar to eat by the pool was good though. The room was clean and spacious and the patio was great for relaxing. I hope to go back someday!

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Megan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy E, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 10 October 2018

Aloha Magan L,

Our team greatly thanks you for sharing your most memorable experiences with us during your recent stay at Koloa Landing Resort! We are truly honored to hear that your stay was enjoyable and that we could serve you in the aloha spirit! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.

Again, thank you for staying at the Koloa Landing and we hope you choose to create more memories here whenever your travels bring you back to Kauai!

Mahalo!

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Reviewed 8 October 2018 via mobile

Easy steps for making a Platinum happy :)
1. Pre-arrival mail with flight details and potential special requests
2. Early Check-In available
3. upgrade from 2BDRM-V to 3 BDRM-V
4. high quality breakfast option as Platinum Arrival gift (but honestly limited with $15 pP and no Buffett)
5. all day water, iced tea and in the morning complimentary starbucks coffee in the lobby.
6. Welcome gift (Hawaiian water and chocolate macadamia nuts)

Well done, thanks for the great check in experience to Jay :)
Mahalo, Axel

Stayed: October 2018, travelled with family
1  Thank lufthansaflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy E, Manager at Koloa Landing Resort at Poipu, Autograph Collection, responded to this reviewResponded 10 October 2018

Aloha lufthansaflyer,

Mahalo for your kind review and for proving this helpful feedback! First of all, we thank you for your loyalty as a Platinum Marriott member. Our team is pleased that you felt accommodated and that we could serve you in the aloha spirit. We look truly look forward to your next visit to Kauai and we hope to be your hosts again on your next tropical getaway!

Mahalo!

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