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“1/12/2011, robbed of all my pers. belongings while sleeping”
Review of Hotel Coral Reef

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Hotel Coral Reef
Ranked #3 of 11 Hotels in Kapaa
Certificate of Excellence
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
“1/12/2011, robbed of all my pers. belongings while sleeping”
Reviewed 4 January 2012

Friendly staff, Rooms and Service OK, you get what you pay for.
However, I was robbed between the hrs of 4:00 am and 7:00 am while we were sleeping in our room... a severely traumatic experience to travel home without money, passport, ID or credit cards and this was supposed to be our dream vacation. This is, of course,not the Hotel's direct problem, but...
Since the robbery on December 1, 2011, I was told that apparently a second robbery took place at this Hotel, again - a purse and passport was apparently stolen from another Canadian guest.
Co-incidence or not, I feel compelled to write this, because I was told by the Hotel Management on December 1 that the advertised (posted) Video Surveillance System has not worked or been in operation for the last 2 years.
I do not know if it has been fixed since.........if it has, the recent robbery victim may be luckier than I was and the police may have a visual of the perpetrator(s)...

Room Tip: I would ask for a second floor ocean view room, it may be safer than ground floor rooms. Make use o...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Olaf K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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335 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Newport Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2012

I have only stayed in the garden room. The room I had was upstairs and had no garden in sight, only a view of a vacant lot and old buildings next door. It was close to the road so noise was an issue but if the door is shut and the AC on it can be drowned out. The room could use refurbishing. The tub and tile was the worst. The tub was stained brown and old. The floor grout almost black in the heavy trafficked areas. The room itself was nicely furnished though a little worn from use. The comforter had toothpaste, or something, on it from a previous guest. I took it off the bed. Everything else looked clean. This is the bargain room so no in-room coffee, small frig, wi-fi, or any other frills. I understand the ocean view rooms are much nicer, also more spendy. If you just want a place to sleep that is pretty clean and reasonably priced, although a little worn, the garden room works. The people at the front desk are talkative, helpful, and friendly. It's Hawaii, how much time are you in the room anyway?

Room Tip: If it is in your budget, go for the ocean view rooms rather than the garden rooms. I am sure the exp...
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Greekdreams2202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brunswick, New Jersey
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 December 2011

Hotel Coral Reef is a great place to stay - the ocean front rooms are exactly that - fabulous views of the ocean around 100 yards away. Its a small family run place - so don't expect the Grand Hyatt - but they make up for the small size with very comfortable and attractive guest rooms, great location and absolutely reasonable rates. Best of all is that the staff is friendly, welcoming and very helpful. The hotel rents bikes for about $5 a day and there's a several mile long bike/walk/jogging path directly in front of the hotel. The TV's in the rooms have lots of channels, so you have something to do during down-time.

The area is good because its kinda in the middle - between the north shore and waimea - and not too far from the airport. We had no trouble getting around the island and appreciated the central location of Hotel Coral Reef. There are also many nice restaurants within walking distance or a short drive away.

When I go back to Kauai, no question, I"ll stay at Hotel Coral Reef again!

Room Tip: If you can afford the few extra dollars and if you'll be hanging out in the room sometimes, go f...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edmund S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varennes, Canada
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 December 2011

My boyfriend and I stayed 5 nights at the Coral Reef for our whole stay in Kauai. The price was a bargain, but due to an outdated website, we thought we had booked a Garden King Bed room. When we checked in, we found out that there were no Garden King Bed rooms, only Garden Queen Bed rooms. To get a king bed, we would have had to upgrade to an Oceanfront room, which would have represented a $150 price hike. Yikes!

LOCATION
Great location. Right off the main road. Kapaa is a central place in the island and it’s totally feasible to drive around the island from Kapaa. In fact, we preferred that to having to change hotels during our stay. However, bring your earplugs. Because it is so close from the road, it can get a little noisy.

ROOM
Room was pretty spacious, with A/C. Bed was comfy. No Wifi in the room, but you could connect in the common areas.

SERVICE
We were a bit disappointed by the service. We had specifically written beforehand that our plane would land in the evening and that we would get to the hotel pretty late (wrote twice, never got and answer back). When we arrived at the hotel at 9:30 am, no one was there. There was only a small general note to call a number in case of “emergencies”. We had no cell phone, so we had to try to find a public payphone (that’s hard!) and left a message in a very impersonal voicebox that only said “Please leave a message”. We prayed we had dialled the right number, and then waited. And then waited again. 45 minutes later, a man showed up, very relaxed and unapologetic. Then we had to fight for the room: our booking said “Garden King room” and he said there was no such thing. We tried to get upgraded to an Ocean Room to get the King bed, but he wouldn’t flinch. We finally settled for a $10 a night rebate. All this pretty much left a bad aftertaste in our mouths.

CLEANLINESS
It was OK.

FOOD
Pretty lousy. The website said “free continental breakfast”, but that translated in melon and cantaloop pieces and grocery store pre-packaged pastries, which were kind of gross. Don’t expect to survive on their breakfast, that’s all I can say.

VALUE
Despite all the problems we had, the Coral Reef is still a bargain. Probably the cheapest you’ll get in the whole island for the quality. Just don’t expect a resort-type service and room. If all you’re looking for is a room to crash after a good long day of beach, surf, snorkelling or hiking, then it’s perfect!

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sauerkraut80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 November 2011

stayed here passing through...stumbled upon this motel...simple, clean and a bit charming too. lovely location - great coffee shop right across the street and everything within a short walk. staff are pleasant and helpful (and the young grandkid of managers hanging on the porch was so cute and funny!). great place to stay for a night or few! Good value, clean, roomy, simple motel...just book it.

****you must go to the southern BBQ just down the road on the highway...can;t remember the name...its a shack outside....nothing like this place...love it!!***

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Bruntoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Coral Reef

Property: Hotel Coral Reef
Address: 4-1516 Kuhio Hwy, Kapaa, Kauai, HI 96746-1830
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Kapaa
#7 Romantic Hotel in Kapaa
Price range (per night): ₹ 9,302 - ₹ 17,506
Hotel Class:2.5 star — Hotel Coral Reef 2.5*
Number of rooms: 21
Official Description (provided by the hotel):
Explore beautiful Kauai from our centrally located OCEANFRONT Hotel! Hotel Coral Reef, built in 1956, is known to be the island's original boutique hotel. Located in the historical town of Kapa'a, which features a variety of unique stores and restaurants for visitors to enjoy, Hotel Coral Reef invites you to experience our beautiful oceanfront guest rooms located 50 steps from the warm waters of the Pacific Ocean. Perched on a gorgeous coral reef area, great for snorkeling, our intimate setting allows you to connect and reflect with "The Garden Island's" natural beauty. Direct access to the Ke Ala Hele Makalae ("the path that goes by the coast") allows you to bike, walk, run, or stroll the magnificent East-side coastline. Scenic vistas offer glimpses of pounding surf, spouting whales, and if you are lucky, a visit from one of Hawaii's elusive monk seals. Our King and Double Queen rooms will allow you to relax, unwind, and rejuvenate your soul. ... more   less 
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Also Known As:
Coral Reef Kapaa
Hotel Coral Reef Kauai/Kapaa

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