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“A trip-saving hotel”

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Plantation Hale Suites
Ranked #9 of 11 Hotels in Kapaa
petaluma, california
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“A trip-saving hotel”
Reviewed 13 March 2012

We found Plantation Hale after being evacuated from our previous hotel during the early March flooding. It was not flooded, it was dry, it had electricity and a bed and that was all we asked the first night.
In the morning, we discovered a pleasant kitchen, comfortable living room, balcony, plenty of storage and a blissfully hot shower. (This was the only week on Kauai that knee socks and hip waders were appropriate!)
Checked out of our former lodgings, moved into the Plantation and felt at home. It's got a comfortable ambiance, unpretentious and easy, that was welcoming. The kitchen worked well (although the knives badly need sharpening!) and we cooked a couple of lovely meals there.
Our original reservations had been for the North Coast, so when the flooding there subsided, we packed up and headed north. BIG mistake. Should have trusted my instinct and stayed where we were comfortable, walking the beaches, eating fish and fruit.
All our staff interactions were excellent: warm, helpful, and professional. We would like to suggest that some work be done on the sliding door tracks (patio and closet) and thought the air conditioner setup pretty jerry-rigged but other reviews indicate this may be in the works.
Would we stay here again? You betcha! You should too, if you want a clean, relaxed, non-fancy place to stay.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
9 Thank goodegg2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Plantation Hale Suites, responded to this review, 16 March 2012
Dear goodegg2004, We are delighted you enjoyed your stay with us under the circumstances. It was quite a ride with the rain. I agree with you we have a warm helpful staff. I will share your comments with them. I can report the sun has returned. We look forward to seeing you again on your next visit to our beautiful Island...Aloha, and Mahalo for your business.
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763 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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English first
Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 March 2012

Just returned from a week in Kauai.
We picked this location by reading reviwes from other travelers.
We arrived late at night and someone was waiting for us at the office. Great welcome.
Suites were nice and clean and we had everything we need.
Staff is very friendly and helpfull.
Ideal for families. Complex has 3 pools and also barbeques for your use.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
5 Thank julka27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Desert, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2012

Our recent stay at Plantation Hale last February was really great. The Front desk staff was friendly, courteous, accommodating and greeted us with smiles upon arrival. They explained the layout of the Hotel, nearby pools and gas grills for guests to use. The Concierge/ Activities desk staff was amazing, especially Hilli who arranged a variety of activities for us during our weeklong stay (would definitely recommend the Blue Dolphin catamaran sailing trip). They also have an extensive DVD library as well when you just want to stay in and relax for the evening.

All the rooms are suites and nicely appointed with a kitchenette completely stocked to accommodate 4 guests. Our suite was recently renovated, and very well appointed with 2 full size beds and a very nice bathroom. From our 2nd floor (bedroom & living room) room we had a direct view of an open field looking directly onto the beach. Great walking trails along the beach, and everyone we meet along the beach were very pleasant… you could tell we all were on vacation and everyone was in the Aloha spirit. Thank you all at Plantation Hale for making our stay special, we will definitely be back.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
6 Thank SpeedyHollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
95492
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 March 2012

My fiancé and I recently stayed at Plantation Hale Suites. Wow. Coming from California, it’s hard not to be blown away by the amazing beaches and surrounding national parks (the hotel is ideally located for both), which is why the overall service and amenities were even more notable. Really everything we were looking for in our week-long vacation was provided through the hotel. There is an activities desk right on the property, and when we weren’t exploring the island kayaking/ hiking/ snorkeling (side note: the drive to Poipu with the tunnel of trees was unreal), we felt right at home in our suite. The staff was extremely friendly and courteous throughout, going out of their way to make us feel at home. In fact, we decided to stay in one night and have a “vacation from our vacation”, grilling Mahi-Mahi from the local seafood market right in our yard, and then watching a movie from a surprisingly large DVD library. We also ate at the Hukilau Restaurant one of the nights. I’m usually pretty skeptical of resort restaurants, but the food and service was incredible (and did not feel like a tourist place, which I hate).

Even though it was a Hawaiian vacation, we were still trying to be somewhat frugal. For a beachside property (Waipouli Beach is right across from the hotel) with large suites, full kitchen and a BBQ to boot, Plantation Hale was a killer deal. I saw on line the hotel offered rental cars, we called and got a better deal than available through any of the car rental companies we searched.

Overall, Plantation Hale Suites was a great experience and highly recommended. A special Mahalo to Mercy, Priscilla, and our housekeeper. We will be back…..

  • Stayed January 2012, travelled as a couple
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Helpful?
7 Thank BruinMaverick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Plantation Hale Suites, responded to this review, 6 March 2012
DearBruinMaverick, We are thrilled you and your fiance enjoyed your time with us. It is our goal to make our guests feel like they are at home. Thank you also for acknowledging Mercy, Priscilla, and our housekeeping team....I will share your comments with them. If I may make a suggestion, the Hukilau caters incredible weddings. Thank you so much for your kind words and your patronage. We look forward to seeing you again soon. Aloha...
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Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 March 2012

To start our stay, the front desk woman advised us that she would try to get us an early check in. We walked around the neighboring Coconut Market for a couple hours and didn't hear from her. We went back to the desk and she was helping a woman who did not have a reservation. She got her a room and checked her into it early (at this point it was about 2:00 and check-in is at 3). She then acted like she had no idea who we were, but told us our room was not ready. We ended up getting our room a little after 3. It turned out the the lady without a reservation was in the room right next to us.

The rooms here are old and run down. We had two small double beds, so we couldn't even sleep together. The beds are very hard and we woke up sore every morning (we are in our 40s!) The A/C unit was old and noisy. It is in the bedroom with a vent cut into the livingroom. There is no access to a beach unless you drive a couple miles. There are 3 very small pools that we didn't use, but they looked clean. The best thing about this place is the Coconut Market next door. We walked through the shops, bought souvenirs and ate there several times. The Fish Hut was awesome for inexpensive fish and chips.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
8 Thank cologiggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Plantation Hale Suites, responded to this review, 4 March 2012
Dear cologiggs, I am disappointed we did not meet your expectations. Our number one goal at Plantation Hale is to take care of our guests. As you can see by the reviews, our guests love the staff, and location. At check in we were simply trying to honor your requests for an early arrival, and an upgrade to a King bed with a scenic view. We did try however February is the height of season. The guest that was checked in prior to you is an owner, we were only issuing a key to her suite. The unit she owns is not in our rental pool. In Hawaii, all beaches are public, the resort is only 100 yards from Waipouli Beach, it is very visible and accessible. There is a walkway along the beach in either direction that is quite beautiful. I do agree some of our AC units are noisy, we are replacing several units per month. We do hope you will return as a guest. Mahalo for your business.
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Additional Information about Plantation Hale Suites

Property: Plantation Hale Suites
Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746-1496
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Kapaa
#4 Romantic Hotel in Kapaa
#4 Family Hotel in Kapaa
#9 On the Beach Hotel in Kapaa
Price range (per night): ₹ 8,711 - ₹ 16,841
Hotel Class:3 star — Plantation Hale Suites 3*
Number of rooms: 99
Official Description (provided by the hotel):
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more   less 
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Also Known As:
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai/Kapaa

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