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“Great clean place!”
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4 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Wilson, Jackson Hole, Wyoming

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
virginiah...
1 review
“Dated ... Not maintained well ... Rental manager positive and helpful but would not recommend this property”
Reviewed 6 July 2016 for a stay in June 2016

Dated inside, difficult kitchen to work in ... Cabinets are hazardois as they kept opening in a very narrow walkway and we were constantly hitting our heads. Deck filthy with very old dirty chairs ... Outside entry way dirty ... Dishwasher never worked ... This is an older place without any effort to update ... Photos are very misleading ... The upstairs twin beds and sofa beds were horrible. Our kids could not sleep in them since they felt the springs. Instead, we had them just sleep on top of the sofas. Rental rates are high in Jackson Hole and it appears that these owners are able to get these high rates without having to maintain their property. The property managers for Jackson Hole properties were very helpful and responsive but we would select another property the next time

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Nov 2016
Dear Virginia,
We are sorry to hear your stay with us was not one that exceeded your expectations. It is true that many of the Aspens condominiums were built in the late 70's - early 80's. Though our owners have little ability to change overall floor plans they do try hard to renovate and update where they can to give the guest the best possible home away from home experience they can. We do appreciate you contacting us during your stay to give us the opportunity to replace cushions on the outside decking and repair the dishwasher. We try hard to prevent mishaps prior to a guest arrival but understand this is not always the case and keep staff on hand 7 day a week in the event additional services are needed. Please know we welcome and review all feedback. We know this is the greatest way to improve as we continue to strive for the best guest experience possible. Thank you for your time! We do hope you visit us again.

Sincerely,
Jackson Hole Resort Lodging Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
Reviewed 22 August 2013 for a stay in August 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Indianapolis
Reviewed 18 July 2013 for a stay in June 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
18 Jul 2013
Hello Dan,

Thank you very much for taking the time to provide us with your feedback. I am happy to hear the condo was clean and tidy for you. I am sorry to the 2 bedroom Indian Paintbrush was crowded for your party of 6. Jackson Hole usually does have very cool mountain temperatures. Each property is equipped with several fans to cool the property down however, we do realize it was unseasonably warm for June and early July. I do hope you enjoyed your overall stay and were able to participate in the many activities Jackson Hole has to offer!


Sincerely,

Jesica Robbins
Reservations Manager
Jackson Hole Resort Lodging
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Memphis
Reviewed 27 June 2013 for a stay in June 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
27 Jun 2013
Hello Trevor,

Thank you for your comments. We really appreciate you as a valued guest and you taking the time to provide us with valuable feedback. I'm happy to hear you enjoyed your time in Jackson Hole and this particular condo. We have taken note of your mention of lack of instructions and are seeking to improve this so it is clear to future guests. We do not automatically provide any documents via snail mail as we pride ourselves on being green and try to help the environment in every way possible. We do provide a confirmation after booking which provides check in instructions and directions. I thank you again for your mention of this and we will seek to improve our communication with guests prior to arrival.

We would love to extend a special return guest rate to you, Trevor for your future visit!

Sincerely,

Jesica Robbins
Reservations Manager
Jackson Hole Resort Lodging
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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