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“Fantastic Stay!” 4 of 5 bubbles
Review of Alakai Hotel and Suites

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Alakai Hotel and Suites
Ranked #38 of 72 Hotels in Wisconsin Dells
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Stay!”
4 of 5 bubbles Reviewed 29 June 2012 via mobile

We just returned from a 4 night stay, and we thoroughly enjoyed our time at the Alakai. After reading the reviews I was apprehensive about the customer service, but my husband and I both found the owner to be friendly and helpful. We were most impressed by the CLEANLINESS of this property. No "hotel smell", and the bathroom was absolutely spotless. The fridge and microwave were very handy for our family of 4 and allowed us to save $ by eating breakfast in our room. The pool areas opened early and stayed open late, and were perfect for our 4 and 6 year old daughters. Overall, we had a great stay and look forward to a return visit to this hotel!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DaniekaKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 reviews from our community

Traveller rating
    88
    49
    14
    11
    27
See reviews for
116
30
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 June 2012

We have been staying at the Alakai hotel for many years and NEVER had a bad experience. We have 3 boys ages 9 thru 4 and they have a blast in the indoor and outdoor pools. The price is affordable and the rooms are always clean and comfortable. My boys always want to stay here, the other big hotels are to overwhelming for them and us.The owners are very pleasant and welcoming towards us. We are already planning our next trip to the Alakai, our home away from home.

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KarenB3B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 25 June 2012

I have never been treated so rudely. Once we were greeted and getting our room the very rude owner decided to charge an extra 70.00 dollars because we had a 15 and a 12 year old with us. They were no longer children. She was so unpleasant about the whole thing and could not even explain herself on her reasoning of the upcharge. She then decided to cancel our reservation because she felt we were unhappy. Charging extra was a bait and switch approach. Never did we get loud or out of control. She charged our friends the same thing but they did not notice it right away. With her cancelling on us because of 70.00 our whole group cancelled and lost her approx 2500.00. We tryed to warn her of this. I think she was busted with trying to overcharge and decided to cancel us in hopes of us to not cause trouble. We went to Comfort Inn and saved 96.00 each plus had a wonderful breakfast each moning. We talked to the staff at Comfort Inn and they said they never have heard of a hotel with those rules. Very mean and nasty owner. Very happy she didnt get my money.

  • Stayed June 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank jillvking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roselle, Illinois
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 24 June 2012

The hotel is nice and clean, including the pools, the rooms everything.
But, the owner is totally out of control!!
Totally supervised 13 year old boys, having fun in the outdoor pool, sent her into a tirade, and without any warning, she attempted to not only empty the pool, but wanted 8 families to leave the hotel!
She did eventually calm down, but the incident was very upsetting to witness!
Any request for anything was not well received by her. I believe she wanted $50 to put sheets on a hide a bed because it was not requested before arrival!
Seriously, think twice before booking here...unless you are without kids.

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank gambowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 June 2012

My family and I decided to go to Wisconsin Dells after obtaining free Noah's Ark tickets through a fundraiser. We arrived, and noticed already that the pictures on the website were over-exaggerated, as the pools were much smaller than in the pictures. We got in, checked into our room. This hotel had several doors which was nice, as we didn't have to go through the lobby with all of our luggage to get to our room on the other end of the hotel. We opened our room. It was nice. It had two beds, a pull-out couch, a table with several chairs, a television, and a nice bathroom. We spent our day at the Waterparks. Fairly near the attractions, but far enough so that it isn't extremely loud all the time. I really enjoyed our stay. If I had to complain about anything, it would be the hard beds and the flat pillows. The pillows were so flat, that we had to call down to the front desk to ask for more pillows. Which the person at the front-desk happily gave us. All I know is that next time, bring extra pillows.
We were going to stay there again for this years vacation, but noticed that the rates had spiked because this year we got Chula Vista tickets added on. We decided to skip the Alakai this year due to this. But if there was no Chula Vista tickets, we would happily go again!

Room Tip: Aim for rooms on the first floor. While not top quality, you can avoid tugging luggage upstairs.
See more room tips
  • Stayed July 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jav1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alakai Hotel and Suites

Property: Alakai Hotel and Suites
Address: 1030 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-9757
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 72 Hotels in Wisconsin Dells
Price range (per night): ₹ 4,915 - ₹ 12,083
Hotel Class:2.5 star — Alakai Hotel and Suites 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Alakai Hotel Wisconsin Dells

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