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“Good Family Hotel” 4 of 5 bubbles
Review of Alakai Hotel and Suites

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Alakai Hotel and Suites
Ranked #41 of 71 Hotels in Wisconsin Dells
Wisconsin, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good Family Hotel”
4 of 5 bubbles Reviewed 6 March 2012

We wanted to rent a reasonably priced room at a clean hotel with a nice kiddie pool for our 3 year old. It was winter and our son really wanted to go swimming. The Alakai was perfect for our needs - it was a cheap, mini-vacation that made our son very happy. We actually planned to stay at the Grand Marquis but they were booked when we arrived and the helpful staff there suggested Alakai (right next door to the Grand Marquis) as a nice alternative. They said the Alakai had a similar sized kiddie pool to theirs. If you look at the pictures, The Grand Marquis has a better set up, but they are close enough and in the same price range, so we opted to heed their advice.

The kiddie pool: The kiddie pool was just the right size for our toddler. He's easily overwhelmed by too many kids and deep water, so the big, busy indoor pools would have made him miserable. The equipment was very age appropriate for him (excellent size for babies and toddlers - although we saw 10 year olds playing in the area and they found ways to make the shallow water fun for them). The equipment was well maintained; there were two fountains that didn't work, but our son didn't notice or mind.

The adult pool: The adult pool was small, but it seems like the standard size for most hotels. Kids and adults shared the space so it was large enough for the hotel needs.

The hot tub: The hot tub was occupied every time we went to the pool. We didn't mind since our main concern was the kiddie pool. It was always occupied by adults and they were always mindful of the fact that the kiddie pool was nearby so everything was copacetic. The hotel seemed quite family oriented, so we didn't have to deal with drunk or unruly people.

The sauna: We never used the sauna, but there is one at the hotel if that is a requirement for you.

The room: We booked a double queen. It was clean and spacious - it's exactly the type of room you'd expect in a hotel of this price range. There was nothing that would blow you away, but it didn't feel dirty or unacceptable in any way. There was a mini fridge in our room but not a coffee maker. My partner needs coffee in the morning, so this surprised and irritated him. There was free coffee in the lobby in the morning, so he was appeased, but he still thought it was such a standard thing (coffee makers in hotel rooms) that he kept bringing it up.

CONS:
The bathroom tiles in the pool area were disgusting. They were blackened in the grout which is a tell tale sign that it's not cleaned enough.

The hotel does not offer a continental breakfast.

The lobby is a little outdated and cheesy: think fake tropical plants and sloppy murals.

PROS:
Most of the expected amenities - wi-fi, cable etc.

Clean and well priced.

The pool hours were nice. When we were there it was open 8am-10pm and 8am-8pm for the kiddie pool. The two share the same space, I imagine they just turn off all the fountains at 8pm.

The staff was helpful and friendly and obliging. We asked if we could let our son play in the pool a little after checkout (at 11am) and they told us that would be fine.

For the most part, we had the pool to ourselves! It was February, so I can't speak to the peak season, but the place wasn't crowded at all when we were there. Like I said, our toddler has crowd anxiety, so this was perfect for us. I imagine families book rooms at cheaper hotels and then spend the day at the huge indoor waterparks in the area. We debated staying at The Kalahari or Mt. Olympus but when we drove by the indoor waterpark we were immediately overwhelmed by the crowds. I looked in the windows and saw tons of people waiting in lines and milling around.

All we wanted were a few fountains and a couple of slides and the Alakai met our expectations and needs.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Lelani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
    82
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Kenosha, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 31 January 2012

This was the most terrible experience I have ever had at a hotel! The owner was VERY rude, unprofessional, and unaccomidating. The beds were uncomfortable and pillows were AWFUL. Some of our group went out and bought new pillows! The toilets kept overflowing. And there is noone available by phone or at front desk after 11pm if you have problems (which youprobably will). This owner should take some Customer Service training, because she has no idea what it is!! I would highly recomend staying somewhere else if you expect to be treated like a customer.

  • Stayed January 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank rater1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wausau, Wisconsin
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

We went to the Alakai in January to get away with family, including a one, two and three year old. The rooms were clean, quiet, and comfortable. Staff was courteous and available when needed. The indoor kids pool was exactly what we needed. The kids had a great time. We will be back this summer so we can use the outside pool too! Thanks for a great stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Coleco24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 December 2011

My wife, two young grandaughters and I spent the night recently. The kids LOVED the kiddie water park. (Two VERY tame waterslides). The room was extremely clean, but is a bit dated. We thought it was an excellent value and are coming back with even more grandkids!!

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank geno g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2011

This hotel was perfect for our family. The rooms were clean and they were spacious. They also have an indoor pool and an outdoor pool which our kids enjoyed while I sat back and read a book.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alakai Hotel and Suites

Property: Alakai Hotel and Suites
Address: 1030 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-9757
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 71 Hotels in Wisconsin Dells
Price range (per night): ₹ 5,621 - ₹ 9,870
Hotel Class:2.5 star — Alakai Hotel and Suites 2.5*
Number of rooms: 87
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Also Known As:
Alakai Hotel Wisconsin Dells

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