We stayed here 2 nights, Aug 22nd-23rd. Arrived about 1:30, was told our room was not ready without her even checking, was told to call in a couple hours, I got the impression she enjoyed saying that. How do you know the room isn't ready without checking, were no rooms ready? Staff polite but not friendly. Called a little after 3:00 was again told the room was not ready, I was wondering if they do not allow early check in, but in other reviews people did have early check ins. Maybe it depends on the staff. It was not busy at all, middle of the week, it was strange we could not check in until after 4:00, 1st time that has ever happened in the Dells that I can remember, and we visit the Dells often. The room was rather strange, it was very large, had some kind of odor I couldn't identify, the bathroom was large with a raised small tub, shower head we had to duck under, small sink, no where really to put toiletries, just unused empty space. The room door would sometimes open and sometimes we'd have to try 4 or 5 times before we could get in, it kept sticking. I feel like it was a conference room they converted to a hotel room, it had 7 overhead lights in the ceiling, very strange. The room was clean, beds were nice not great but decent. Pool and hot tub are small. Breakfast was nice, the usual items, waffle maker. Breakfast staff was very attentive and kept everything well stocked. Checkout staff was a little friendlier, passed a maintenance man with a whole stack of air fresheners, wonder if there's an odor issue there. Overall, it is a clean, basic hotel. Probably would not stay here again.
- Official Description (provided by the hotel):
- Enjoy a complimentary hot waffle breakfast, reading a complimentary USA Today newspaper, while uploading your vacation pictures using our complimentary high speed internet! ... more less
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- Also Known As:
- Ramada Inn Wisconsin Dells
- Wisconsin Dells Ramada