I am not a guy who writes reviews. In fact this is my first. We were over charged and when we pointed that out repedily to the manager, to Choice Hotels and to Travel Now the third party booking service no one able to give us the previously agreed to rate for our room. We stayed at the Comfort Inn on October 15th and agreed to rent two rooms at 139.99 per room with four people in one room and 5 in the other. We booked the rooms through Travelnow.com. The Comfort in is a memeber of Choicehotels.com. My wife and I first talked to the manager he said we would get the rate we agreed on if we could give him our confermation numbers. So we singned in and called choice hotels.They gave us the confermation numbers, we went back to the manager. He now said that because we signed off on the rate we would not be able to get the discounted rate. So then we called Choice Hotels they told us it wasent their problem and we needed to call Travel Now. You have to wait forever to get someone on the phone for travel now. They called the hotel manager and asked them to give us the correct rate. The manager refused to give us the correct rate. He refused saying now that we had to many people in the room. We only had the people we previoulsy told them would be there. When I asked the manager for a cot for the 5th person they said then did not have one. We were chared 159.99 per room plus tax. The continentle breakfest was good except that the waffle maker did not work the carpeting was filthy and we found spiders in the rooms and in the pool area. Jesus tells us to be glad when someone over charges us the blessing is ours. I can tell you I am blessed.
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- Also Known As:
- Comfort Inn Sturgeon Bay
- Sturgeon Bay Comfort Inn