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“Needs Improvement”

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Quality Inn Reedsburg
Ranked #3 of 4 Hotels in Reedsburg
Upper Peninsula of Michigan
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Needs Improvement”
Reviewed 24 July 2011

Management: Listen Up! You have a nice hotel, but it could be a better one with just a little effort.
First of all, the lobby: It is small. It is also very warm. Since this also is the business center and part of the breakfast seating, it needs to be more comfortable. Also, there is often no one at the front desk.
Next, the staff: Your hotel needs an employee break room. For they are often taking a break at the tables right in front of the check-in desk, or the housekeepers are smoking at the front entrance. Neither of these are very welcoming. Twice an employee was having their McDonald's lunch at the lobby tables. In addition, it must be "Bring your kid to work week" here. It seems two staff members brought their child to the hotel while they cleaned the rooms or worked in the lobby. One little boy was running up and down the hall with no discipline. Another girl was bored in the lobby and decided to stare at us while we were in the pool.
The rooms here are ok. The breakfast room is tiny but the food is ok.
The staff and environment needs to be more professional.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Bay5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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91 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
chicago
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 June 2011

Stayed here on the way to Baraboo and the Circus Museum. Clean and very well maintained. We were upgraded to a King room. Breakfast included - fresh eggs, sausage, waffles and all types of muffins, bagels, breads. Excellent dinner recommendation as well - to Calabria Italian restaurant!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Judi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 August 2010

Me my 7 year old daughter, my girlfriend and her 2 girls spent the nite at this hotel.
It was an interesting experience. Short time after check in a girl that was sitting in the lobby, went outside to have a cig with the worker. She had left her purse behind a chair while she was outside. Well I guess someone stole her wallet out of her purse. Who leave their purse unattended anyways.... The cops were called and statements were given.
We had all left to go back to the Dells and when we returned we learned that the mother of the girl who had her wallet stolen came back and was knocking on certain doors looking for the wallet. Even the front desk worker was allowing this. I think if the cop couldnt knock on vistiors rooms what makes it ok for the workes to allow a mother to do it. The worker was in the wrong big time wrong...
Besides all of this the breakfast was ok.. Hotel lobby was hotter then heck when you walked in.
The person that came in for the morning shift was rude and called us at 11:01 to ask if we were staying or leaving.. Check out is at 11. Opps a minute over... We were walking out of the room when the phone rang.
If you want to stay at a circus please stay here....

Still laughing

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sinz35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owatonna, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2010

Clean and affordable. Wonderful breakfast with scrambled eggs and sausage. Staff was wonderful and even let me have a few friends come and swim for free. I have family in this area and this is the only hotel I will stay in.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alireep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
1 review
Reviewed 23 November 2009

We opted to stay here instead of the Dells for Cost. It was worth it - for the most part.
The breakfast was great, and well maintained! The attendant was constantly filling and cleaning. It was probably the best continental breakfast I have had. They even had a highchair for my toddler. The room was clean- a bit small, but well kept. The pool could have been a little warmer, but it wasn't bad. The property seemed well maintained and clean. The only " complaint" is the staff seemed to have a lot of visitors, in areas guests could see, one even helped themself to breakfast. Also, there were many times there wasn't anyone at the front desk.
Overall- I would say it was a good expierence. It was a family friendly place for us.
It is worth driving the extra 15 minutes past the Dells.
I would stay here again, no question.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LittleMomWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Reedsburg

Property: Quality Inn Reedsburg
Address: 2115 E Main St, Reedsburg, WI 53959-9440 (Formerly Comfort Inn)
Phone Number:
Region: United States > Wisconsin > Reedsburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Reedsburg
Price range (per night): ₹ 4,202 - ₹ 13,381
Hotel Class:2.5 star — Quality Inn Reedsburg 2.5*
Number of rooms: 50
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