Staff/s were very helpful, accommodating and are well informed. Safety is their priority. We were... read more
Staff/s were very helpful, accommodating and are well informed. Safety is their priority. We were... read more
Best day ever! Our dogs had a great time! Our boat driver Scott was awesome!!!! So nice to be able... read more
Fantastic experience! We rented a 12- person pontoon with tubing raft, Wyatt gave us a great orientation and was very personable! Boat was ready when we arrived, clean and in great condition. We will be back again next year!
Great place to rent water craft. The staff is great. Boat we rented was clean and well maintained. Definitely recommend and will be back.
Rented a boat and house on Lake Delevan 15 minutes away. Great experience working with adults. Elmer's sucked because the boat came without an anchor and enough power to get on plane despite shifting weight and trim. I asked about an anchor twice before embarking and the children running the show never mentioned it was an option to get one. When we docked an hour early, I grabbed an adult employee to register a complaint who blamed it on the children. Delevan will get our family and friends business for the next 50 years.
We had booked the longer tour only to be told the boat had mechanical problems and that particular tour was cancelled. We then saw that boat being used for a private party right after our original tour time. The longer your time might be worth it. Shorter tour too expensive.
We rented the catamaran for 4 hours. I took the boat that seats 20 people for my group of 15. The boat was very crowded, I can't imagine how it would have been able to accommodate 20 people. There were seats for 10 people, if that, otherwise you just could try to find some sort of ledge to sit on. Getting around on the boat was difficult because it was cramped. Going for a snack or drink which we kept down at the bottom was a hassle. The bathroom didn't work. They told us there were floaties on the boat, that turned out to be half deflated, and the captain threw them over to his buddies in the next boat to use.
It seemed like we were hardly moving the majority of the time.
I got the feeling the captain didn't want to be there.
They rent it from 10-2 and 2-4. So basically at 1:45 they start getting you off quick cause they don't allow a gap time in between the two trips.
The worst part was when we were heading back to the dock and the captain noticed another boat parked in his spot. He began shouting at first, and as he got closer he completely told off the other employee, yelling and swearing without any regard to who was around. He apologized after the fact, but the damage was done. I gave 2 stars because we had a good time being out on the water with family. but considering all the planning and expense it took for all of us to make this outing possible, This boat rental business along with their boat and their employees did not make it nearly as nice of an experience as it should have been.
Staff/s were very helpful, accommodating and are well informed. Safety is their priority. We were given extra moment, due to the low volume of clients the time we rented a jet ski. Everyone in my family had a great experience with jet ski for the first time. Wyatt and Rette, were 2 good people accommodating us our boat and jetski experience. The company is highly recommended!