Staff/s were very helpful, accommodating and are well informed. Safety is their priority. We were... read more
Staff/s were very helpful, accommodating and are well informed. Safety is their priority. We were... read more
Best day ever! Our dogs had a great time! Our boat driver Scott was awesome!!!! So nice to be able... read more
Worse service ever.
Thunder started about an hour into our trip, we called their emergency number over 77 times and kept getting busy. We sail back to base where all other companies were out helping their client except our guys were no where to be found. No instruction was given and we couldn't get a hold of anyone. We finally decided to go back to dock where we find their entire crew sitting around doing nothing and they said their phones are down. When we asked for a refund for our unused portion of the trip, we got the run-around, they said owner said to give us 1/2 only and when we asked to talk to the owner, we were told, no he's busy can't talk to anyone now.
So, good boats but don't expect service (emergency or not).
Great service. Easy to book, gracious with use time. We were 30mins early they sent us out and back 15 mins late no issues or surprise charges. Boat was clean and performed great . Would recommend and we will definitely be back.
We choose Elmer's Boat Rental every year for our annual boating/tubing trip for my son's birthday. They are so efficient and helpful. They are always cheerful and really assist with creating a seamless experience of renting the boat and getting the sporting package. You can bring your own life jackets or use theirs. We prefer ours. You can bring snacks and drinks on the boat. Do remember that you have limited space, but you can store items under the seats as well.
This most recent trip we had my husband, me, an 8 year old, two 14 year olds, and three 12 year olds.
We had a great day in the lake in a pontoon boat from Elmer’s. It was comfortable, clean and tan like a charm. Staff friendly and attentive as well as informative and helpful. We also rented the tube package and have our grandkids (13 and 8) a fun ride. Had lunch that we had packed. Great day!
This was a great rental. We hired a captain. His name was Tristan and grew up in Lake Geneva so he had a wealth of knowledge about the homes along the lake. He stopped at any bar/restaurant on the lake we wanted and dropped anchor for us to swim. I am glad we hired a captain because the lake was very busy on July 3. I would hire this company and Tristan again!
I booked online boat for my husband’s birthday . Everything went smoothly as well as we were there. The stuff was great. We had a really great time on the lake with our friends. The boat was clean and easy to drive. Only what we missed was a more time then 4 hours that I booked but since I booked this boat last minute and was it holiday weekend July, 4th, I was happy to have it at all.
Looking forward to make again this trip.
Thank you .