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1,943
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All reviews rooftop bar candy factory boutique hotel coffee shop exposed brick beautiful hotel valet service the river rotary lights exceeded our expectations riverside park upon check downtown lacrosse in town downtown la crosse staff was friendly downtown area
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Reviewed 3 weeks ago

Best place to stay in the LaCrosse area. A boutique hotel with special touches. If you never want to leave the hotel there are plenty of dining options. An easy walk to the river and other downtown attractions.

  • Stayed: September 2018, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank LoveTravel184425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean C, General Manager at The Charmant Hotel, responded to this reviewResponded 2 weeks ago

LoveTravel184425,

Thank you for taking the time to review your stay with us! We are lucky to have such beautiful views and downtown attractions so accessible to our location. We appreciate your feedback and look forward to seeing you in the future!

Thanks again,
Sean C-GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The valet couldn’t drive a stick, so I had to tetrivr my own car. Housekeeping woke me up at midnight—their mistake. But it ruined my night’s sleep. Steak served at wedding dinner was almost raw, I ordered medium. Room was nice, but not spectacular. Knob fell off lamp. Curtain hook fell off.

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Q6806ZMsusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

beautiful hotel!! very eclectic hotel! we live in town but have never stayed here, would recommend to anybody! every fixture was perfect! got many ideas for when we redo our flooring at home. shower is amazing!

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Passenger271174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean C, General Manager at The Charmant Hotel, responded to this reviewResponded 2 weeks ago

Passenger271174,

Thank you for taking the time to review your stay with us! We love to show off the historic character that our building has to offer. We are thrilled to hear you had a lovely stay. We hope to see you visit us again in the future! Best of luck with the new flooring at your home!

Thanks again,
Sean C-GM

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Reviewed 4 weeks ago

The rooms were amazing. It is so charming and everything renovated was gorgeous. I loved the walk in shower. The bed was very comfortable also. We did visit the roof top bar and that was very nice also. Gave a good view of the city

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Explorer35045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean C, General Manager at The Charmant Hotel, responded to this reviewResponded 2 weeks ago

Exlporer35045,

Thank you for taking the time to review your stay with us! We are happy to hear you enjoyed our rooms and rooftop terrace. We look forward to having you visit again in the future!

Best wishes,
Sean C-GM

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Reviewed 4 weeks ago

The Charmant is a very charming hotel. It is home to a former candy factory. The location is wonderful, situated along the Mississippi River and in the heart of the city, making it close to dining and shopping. The staff is friendly and knowledgeable.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank chread82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean C, General Manager at The Charmant Hotel, responded to this reviewResponded 2 weeks ago

chread82,

Thank you for reviewing our location. We are thrilled to hear you had a lovely stay. We strive to make each and every stay charming in one way or another. We look forward to having you visit again in the future.

Thanks again,
Sean C- GM

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