The room was nice that my company book. I tried calling the restuarant to get information for my expense report and they never picked up the phone even after 5 phone calls during various times of the day. Now i am out of money because they won't pick up the phone. I asked for the hotel to fax me a copy of my bill and it is 2 hours later and no bill has shown up.
This hotel is very clean but the staff is horrible at doing their jobs. For future stays will be elsewhere within the city of La Crosse.
The resturant was terrible too. My associate and I ate there for breakfast and the service sucked worse than the front desk. There was mold on the toast that my associate ordered and it took 20 minutes for toast!!! The place wasn't busy and they took forever to take my order and it took twice as long to get it. The wait staff claimed it is baked fresh everyday. Let me tell you something, mold doesn't grow overnight it takes a minimum of 1 week to start growning mold. The bread was obviously old and the wait staff swore up and down it was fresh. He also said they just got it in that morning. Well I guess we found a new strain of mold that rapidly grows on toast.
Overall, this wasn't a very good stay at all and I will stay at the Radisson the next time i am in the area. They need a new staff and better practices before they get in trouble with the department of health and get shut down. This is unacceptable especially since you are known nation wide.
- Official Description (provided by the hotel):
- Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses in our NEWLY RENOVATED hotel. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown La Crosse. The Holiday Inn Hotel & Suites has 114 rooms with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers & clinics. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Burger Fusion is the Holiday Inn Hotel & Suites' unique restaurant and lounge; open for breakfast, lunch & dinner, Burger Fusion features gourmet burgers, mac n cheese, and shakes. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn La Crosse Hotel La Crosse
- La Crosse Holiday Inn