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“Good food despite crowd”

Glass Works Grill at Wilson Lodge
Ranked #19 of 115 Restaurants in Wheeling
Cuisines: American, Brew Pub
Restaurant details
Reviewed 26 November 2017 via mobile

Enjoyed our family of five dinner thanksgiving weekend despite the wait and crowd. Kiddos had spaghetti and cheeseburger/fries. Not a crumb left on plates. Hubby and I had autumn salads and cheeseburgers. Delicious! Service good with attention to kids' needs ! We appreciated that. Didn't want to leave the resort and enjoyed choices available!

Date of visit: November 2017
Thank kdig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinPBlake, Manager at Glass Works Grill at Wilson Lodge, responded to this reviewResponded 28 November 2017

Thank you so much for the very kind review of our hospitality! We hope you will find the time to pay a return visit soon! Have a wonderful Holiday Season!

Best regards,

Kevin Blake
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (163)
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30 - 34 of 164 reviews

Reviewed 22 November 2017

Nice beer list and good mix drinks as well as burgers, pizza and more. Very nice staff and they really do what they can to make sure you are having fun.

Date of visit: November 2017
Thank F3129TGrobertd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinPBlake, Manager at Glass Works Grill at Wilson Lodge, responded to this reviewResponded 23 November 2017

Thank you so much for the kind review! We do hope that you will come back soon for another visit!

Have a wonderful holiday season!

Best regards,

Kevin Blake
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

I've eaten here a lot; talking like 20-30 times. I've had bad service more often than not. With a large party, you'd be better off foraging in the woods or at the zoo. Collectively I've probably gotten four bottles of wine for in person complaints, but when you have disabled people in your party you are kinda stuck with options.

Date of visit: September 2017
Thank kylel627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Nice setup and ambience. Food is really good and portions are well-sized, but menu is very simple; burgers, pizza, salad, and a few sandwiches. No idea how a family of four, with two kids ordering off the kids menu, amassed a $70 Bill! Took a star away for terrible service and high price

Date of visit: November 2017
Thank reviewerforhire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinPBlake, Manager at Glass Works Grill at Wilson Lodge, responded to this reviewResponded 14 November 2017

Thank you for your feedback on our Glassworks restaurant. We take your comments very seriously and will be sure to share with our leadership team to improve on our service. We do hope you'll visit again so we can deliver a more memorable experience!

Best regards,

Kevin P. Blake
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

We stopped in for lunch as did several other tables of guests. Unfortunately there was 1 bartender, yup that's all- 1 bartender and he was overwhelmed. So, it is not possible to go into what to expect cuz, he just could not get 'er done.

The half size Chop Chop Salad was incredible. Really. The rest not so much this day.

Date of visit: November 2017
    • Value
    • Service
    • Food
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinPBlake, Manager at Glass Works Grill at Wilson Lodge, responded to this reviewResponded 8 November 2017

Thank you for your feedback regarding your experience at Glassworks. We will review our staffing levels and make every effort to staff appropriately during peek times. We hope to see you back real soon!

Best regards,

Kevin Blake
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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