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“Problem management”

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Mardi Gras Casino & Resort
Ranked #1 of 1 Hotels in Nitro
Tulsa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Problem management”
Reviewed 2 May 2012

Went to the casino with wife when passing through WV. Stayed the night at a motel offsite because I figured it would be cheaper. Wife played slots because that's what she likes. Seemed to have many slot machines, I'm guessing well over 500. Played some slots and BJ. The place was fairly clean. It was a week day and we were there in the late morning. It is open 24 hours. It was hard to get drinks since it didn't appear they had many waitresses staffed. During are breif time there, workers came to collect the money. They were courteous, however, I found the pit bosses to be rude. One was named Jim. I can only say thank goodness he wasn't a dealer or I would have left.

Room Tip: This is a non smoking facility. Plenty of parking and valet. The food was pretty good. I have no com...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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381 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Phoenix, Arizona
1 review
Reviewed 2 May 2012

I spent close to a week at Mardi Gras and thoroughly enjoyed every minute of my stay. The entire staff from the front desk to housekeeping was more than accommodating with every request. I was fortunate to have access to the Winner's Circle on the fourth floor where Pam was my personal concierge. She was a wealth of information for places to eat, both on property and off, as well as areas of interest and things to do. Tuesday night Crabfest, yummy!
The rooms were comfortable and clean. I was at the venue working for an event and nothing beats a good place to retreat after a long day.
The complimentary breakfast with a full omelette station is a beautiful touch and nice feature.
I travel a lot and and have stayed in many hotels. Mardi Gras is doing it right and has a great staff to back up their product. Next time I am going through the Charleston, WV area, rest assured I will be staying again!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheMTJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Florida
Level 6 Contributor
195 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 April 2012

Spent two nights in Executive Suite while on business travel. Room was beautiful, even had a hot tub and a huge (though non-working) fireplace. Staff were very friendly; premises very clean. But, then there are the problems that just should not be: 1) The walls in the room are paper thin. You can hear your neighbor sneeze two doors down! 2) There's a mini-fridge that houses purchasable items, but a note inside makes clear that you cannot store in it any perishables of your own. 9The Embassy Suites in fairly nearby Charleston has great accommodations that include a mini-kitchen with fridge, for far less money.) 3) Food choices are very limited and the location quite remote. While I had an escort, I didn't see a shuttle bus, there were no walkably close dining options, and I doubt the fast-food and buffet types down the road make deliveries. The breakfast buffet was quite tasty, had fabulous organic teas and was well-tended, but there were no healthy "fast" breakfast options like fruit and yogurt parfaits. Of course, this place is all about where the money is -- i.e., the casino -- but I can't comment on it as, not being a gambler, I didn't venture there.

Room Tip: Given the paper-thin walls, consider a room on a far end.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyinMotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, Kentucky
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2012

My wife and I planned a weekend vacation here just to get away. Rooms are large and comfortable. Just make sure you don't pick up or even move any items in the mini-fridge, as you will be charged. The entire complex is well lit, extremely clean, and well designed. My wife gambles, but i do not, so i will say there isn't a whole lot else to do at the hotel or in the area. Slots are a little tight compared to the casinos in Indiana, but this one is smoke-free, which is a nice change. The greyhounds were not racing at the time of our visit, but the track looked very nice, and I’m sure would be exciting. The actual casino is a decent size, and houses several restaurants ranging from expensive steakhouse fare, to burgers and fries.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond
Level 6 Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 April 2012

First visit and I will return! Loved the non smoking casino and resort. Casino floor plan is great with easy access for handicap. Sister using a walker with no real problems, did almost take out one of the pit bosses by accident. Covered walk way from first floor of resort into the casino was great as it turned cold with a strong wind that we did not have to deal with. The complimentary breakfast was a great benefit, served 6-10AM weekdays and 6-9AM on weekends. Only noise heard from our room was door closing on hall in the morning after awake. Beds were super comfortable and plenty of space in the room. The indoor pool looked nice and saw some kids having a good time. Road off I-64 goes direct to the casino so don't make any turns. Wifi from the room was easy and speedy to use.

Room Tip: Rooms near elevator give quick access to casino.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islelvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mardi Gras Casino & Resort

Property: Mardi Gras Casino & Resort
Address: 1 Greyhound Dr, Nitro, WV 25313-1474
Region: United States > West Virginia > Nitro
Amenities:
Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Nitro
Price range (per night): ₹ 9,029 - ₹ 10,835
Hotel Class:4 star — Mardi Gras Casino & Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Mardi Gras Casino And Resort
Mardi Gras Hotel Nitro
Mardi Gras Casino & Resort WV

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