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11 - 16 of 266 reviews
Reviewed 30 May 2018

We arrived at WVU Graduation, on a Business trip.
Hotel M has an excellent location. It is the ONLY good thing we have to say about our visit.
The area is new and clean and modern. This place is a time warp back to the 1980's.
It looks like it should be condemned.
Stained sheets didn't fit on bed
Pieces of food under said sheets.
Room smelled terrible
ADA Handicap rail was laying on bathroom floor. Tub was still dirty.
Remote did not work
WIFI was not working! Had to go to office to access signal!
Listening to our "meth head" Drug-dealing neighbors through the paper thin walls at 4am.
Broken Down Junk Cars in parking spaces next to us. They had their car parts taking up two spaces.
Drug Sale sin Parking Lot.
Pool is bone dry
No "Conference center." Hotel M- and "Conference Center"???Not!
Continental Breakfast is Non-Existent- The Room for dining smells like old gym socks.
No Restaurant, or Bar.
We scheduled a meeting with some realtors, and The Only place we had to meet was the dirty lobby.
*Staff /Manager was a nice ,friendly guy, but clearly had no Hospitality Experience.Looked like he had not slept in days. Told us, with his apologies, "Hotel Owners did not give him any staff to cover operations, and were in process of dumping the place!"
Door that barely locks and has zero weather stripping.
Zero Security- There was good lighting, but "it" only showed the decay of the Old Building)
Laundry room was disgusting, had not been cleaned in years..The equipment from the 80's
They run some type of extended stay- Low-Income Housing Units in the complex. Old Furniture and garbage packed in front of their rooms.
It is not cheaper, than other, nearby Hotels, We moved out second night to Hotel across the roadway.
Avoid this dump at all costs. County Health should condemn it.
Insects noticed in our room. We were going to report to County Health, but decided; "this place', has to be "on their list" already.

Room tip: Pick another Hotel
Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank kennyg549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2018

I arrived during wvu graduation . front desk had my reservation screwed up. the heavy set boy was very polite but smelled something awful. I get into my room it was clean but very outdated sink faucet was falling off toilet wouldn't flush. I had the maid on duty get the maintenance man he came down said he would get a plunger and be back on Friday. he never came back the whole weekend. I seen him walking the property but would walk right past my room. idk whos running this place but should be fired. only person I seen working was the maids. do not recommend this place to anyone

Date of stay: May 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank lizy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

They are trying very hard to upgrade this hotel new linens and mattresses. Check out is 11 am. Check in is 3 PM. No more sleepovers. Things are on the mend here, a ways to go but these things should be noted.

Date of stay: May 2018
Trip type: Travelled on business
Thank Kgar79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018

Great location, for a great price. Th room was very clean and quite. Staff members were kind, helpful, and accommodating. Overall great experience, and if in the area again will definitely stay here again.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TaylorN0328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

room stayed cold, stained towels and hair on door and walls..... gum on the chair and down the sink. nail polish above door and cigarettes buts under chair...also found broken items in the drawer of the desk.Only plus side is that you can check in at anytime.

Date of stay: April 2018
Trip type: Travelled with family
Thank Jasmine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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