- Free Wifi
- Free Parking
The hotel had difficulty keeping their elevator working, not a problem unless you are staying on the 2nd or 3rd floor as I was...ugh!!
The carpet in the room was dirty and either needed to be replaced or badly leaned.
The bath towels were at best scratchy and rough like worn sandpaper...everyone likes a soft bath towel...replace them!
The lighting at the sink was very,very dim and needs brighter bulbs, my suggestion is insert LED's for brightness and savings long-term....add LED bulbs to all of the room lighting for brightness and energy savings...step into the 21st century!
Last, the FREE breakfast is not really a breakfast. Just call it what it is, some coffee and cereal or a donut. Breakfast includes Eggs scrambled, sausage and bacon, toast, cereal hot & cold, bagels or toast, waffles or pancakes, juice or milk, yogurt and some fresh fruit...like apple, banana, oranges!
If you want more guests at your hotel you really need to compete with the holiday Inn and Marriott, both are parking lot competitors.
Thank you for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. Kind regards.
The hotel would have been a much better deal with internet that worked. The wireless connection would break about every 2-5 minutes making internet use very annoying.
Dear Zachariah J,
I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In addition, we promise that these instances will never happen again. I hope you will still consider us for your stay again.
We've stayed here several times and enjoyed it. Nice location and it's close to lots of shopping and restaurants. We were visiting relatives in the area, and enjoyed the convenience. We did not try the free breakfast -there were lots of breakfast places nearby...
Dear Jo A S,
Your positive review means a lot to us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again.
We pulled in just before midnight, and left the next morning, at check-in, the staff was very helpful, and at checkout, I did not talk to the staff enough to form an opinion.
The internet was much better here than at the other Wyndham motel we stayed in.
The issue I mentioned below was that the light above the vanity was partially out, my wife reported it to the front desk as we were checking out, and the staff did not have time to resolve our issue..
Thank you for sharing this heartfelt review of our hospitality and accommodations. We seek to give each guest a very comfortable and accommodating experience and we are
thrilled to hear of our success in this ambition. We also appreciate your feedback regarding the light, Thank you for letting us know so we could have our maintenance address this matter. Please come stay with us again soon.