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Reviews (190)
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Reviewed 4 September 2017

We have been here for several weeks as we travel around the area and the staff is what sets this apart from other hotels in the area. There are many kind and friendly people ready and willing to give any information you need. From the man mopping the floor to the housekeeping staff, everyone has a kind word. Mary, at the front desk, answered questions of a local nature with wonderful restaurants, activities, stores and details I would have never known in a year of searching. Between Mary and Sheila - there is always a smile greeting us when we come in. I personally like the fact that the staff has all age groups. A couple of very young employees who are eager to assist and a couple that are more experienced in life and personally understand true customer service and how to make people far from home feel at home. I will be back to see Mary and Sheila and to the stores and places Mary suggested. So far, each one has been a treasure.

Room Tip: If you go to bed early and the weather is ice, choose a room that is not over the patio.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Hollie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick G, General Manager at TownePlace Suites Bridgeport Clarksburg, responded to this reviewResponded 5 September 2017

Thank you for staying at our Marriott Platinum Award winning hotel.

We hope you intend to return again soon.

Patrick Geiger, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

The cleanest suite we have ever stayed in. The staff was so efficient and friendly.
Thanks to Benjamin and Kristin. All staff should be commended for making this stay a wonderful one with a promise we will return.

Room Tip: Go Marriott.
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank JillyBean1954067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick G, General Manager at TownePlace Suites Bridgeport Clarksburg, responded to this reviewResponded 3 September 2017

Thank you for staying at our Marriott Platinum Award winning hotel.

We hope you intend to return again soon.

Patrick Geiger, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

New property. Very engaging and helpful staff. Kudos to Sheila.

On the way to family in Kentucky, halfway point, gave it a chance. Good pick! Right off highway, lots of dinner choices. Good hot breakfast. Will stay again on trip home.

View from our room.

Stayed: August 2017, travelled with family
Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick G, General Manager at TownePlace Suites Bridgeport Clarksburg, responded to this reviewResponded 23 August 2017

Thank you for staying at our Marriott Gold Award winning hotel

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Reviewed 22 August 2017

We were originally booked into the springfield suites but the pool was closed. We had promised our 6 year old granddaughter a swim after a grueling 10 hr drive. We switched over to the TownPlace suites next door.
After a couple of glitches with our room keys not working the manager, Benjamin Male, stepped in to assist us.
The Marriott organisation should be applauding this young man. I travel extensively and always stay at Holiday Inns but due to the fabulous customer service received at this hotel I may reconsider that. He went out of his way to make our stay perfect.
So thank you Benjamin! Our 6 year old granddaughter thought you were wonderful.
The hotel was exceptionally clean and well maintained. Lots of dining options very close by. We will be staying here again next time we pass through Bridgeport.

Room Tip: Suite 401 was a bright spacious 2 bed.
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Valguelph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick G, General Manager at TownePlace Suites Bridgeport Clarksburg, responded to this reviewResponded 23 August 2017

Thank you for staying at our Marriott Gold Award winning hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

This is one very nice and clean hotel. The staff here is very friendly. Our room our Suite was nice and big big bathroom also. Room was very clean. The bed was extremely comfortable. This is the hotel to stay when in Clarksburg. The breakfast is nice also.

Stayed: August 2017, travelled with family
2  Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick G, General Manager at TownePlace Suites Bridgeport Clarksburg, responded to this reviewResponded 22 August 2017

Dear Guest,
Thank you for staying at our 2016 Gold Award winning Marriott property! We hope you intend to return and try the Weber Grills on our patio!

Sincerely,
Patrick Geiger
General Manager

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