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“Excellent front desk service” 5 of 5 bubbles
Review of Hampton Inn Beckley

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Hampton Inn Beckley
Ranked #2 of 14 Hotels in Beckley
Toronto
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent front desk service”
5 of 5 bubbles Reviewed 15 April 2012

This Hampton Inn came through with flying colours. We stopped in on our way down to Florida, and were impressed enough to make the same stop back to Canada. The front desk service was top notch, the rooms were extremely clean, the beds super comfortable, and the breakfast had an excellent variety. On our trip back, we were even given a snack bag for our trip home. This Hampton Inn is a bit more expensive than the one we stayed at in Florida, but we decided that we were worth it. Check it out, you won't be disappointed!!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RudyfromCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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438 reviews from our community

Traveller rating
    173
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 April 2012

Staying here was a pleasure. Room was well appointed with very fresh linens/duvet covers changed daily. Room was small but very amiable and welcoming.It was deocorated well. Bathroom was up to date and VERY clean. At 139$ a night it was a world of difference from our previous night's accomodation for same amount in St Augustine. Breakfast was well organized and consisted of hot and cold selections of oatmeal, eggs, sausage, biscuits, make your own waffle, fruit, cereal, pastries etc. I would definitely return to this accomodation again as it's an easy on/off Interstate 75 with numerous choices of restaurants in close proximity.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank H2Omelon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh PA
Level Contributor
156 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 2 April 2012

I booked two nights at this hotel for a girls weekend with my cousin. It was a half way meet for us, Pgh and Charlotte. I made the reservation and I asked if I had a confirmation number. The fellow told me no. As a rule I do call and rechek my reservations the week of the stay. No reservation. Fortunatly they were able to rebook me. When we checked in I was really glad I comfirmed. There was a race of some sort nearby and everything was filling up or already booked. When we paid with cash, they did give us a small additional discount. We had a standard double room. It was clean and neat. Plenty of towels and we were comfortable. We didn't have a fridge which is usually a nice bonus. But we survived.

The staff upon arrival was very nice and helpful. My cousin had car troubles on the way up and 3A's got her connected with a dealership in the area that could do the repair on Saturday. We both arrived at the hotel about the same time and she got directions from the front desk. Needless to say they remembered us. The breakfast had the two hot items. Saturday it seemed to be stocked pretty well the time we were there. Sunday it wasn't. At one point all they had in coffee was robust and hot water. Had to wait for items to be replenished. They did offer snacks in the evening. Didn't bother to pay attention to what they offered the first night, we opted to do a late dinner after we got back from dropping the car off. The second night they had a pop corn machine, cookies and chicken nuggets. We didn't have any but it looked ok. There is plenty of places to eat near by. You can walk to a Wendys and a steak house from the hotel parking lot. Many other places around as well. Lots of shopping plaza's, grocery store etc.. near by. There was a Med First not too far away from the hotel either. A good thing to know when you travel. There was some noise in the hallways. Early Sunday morning a family with kids who were loud woke us up about 6:30.

Despite the glitch in my first reservation it was an enjoyable stay. We spent a fair amount of time in our room gabbing and catching up on things. We were comfortable and it was an ok stay.

Room Tip: Make sure you get a confirmation number.
See more room tips
  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KAG39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 4 March 2012

Decent Hampton as far as accommodations go. The room was smaller than usual and there isn't a real closet - more of a wardrobe. But it was comfortable. The beverage center and evening treats are nice.

The staff does not seem well trained. They're friendly in some ways but not professional. The desk staff didn't understand the deal they have with Winterplace. That was frustrating and cost me money. They all eat breakfast around 9:45 which doesn't seem to be a problem except for them reaching over me and not really using manners. The cleaning staff was the most frustrating as they yelled down the halls as they cleaned and slammed the doors. I even heard some fowl language.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank GeorgiaStarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corry, Pennsylvania
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 20 February 2012

I've been an HHonors member for many years and am very disappointed by the way we were treated by the desk clerk. We did not have a reservation when we arrived, but the clerk said there were king rooms available. When I asked for a military discount she said that she had made a mistake and there weren't any king rooms left. Pretty confusing how they went from several rooms to none in a matter of seconds. I am very disappointed and will be contacting HHonors to see what there response to this kind of service is. It currently is my number one choice when traveling, but that may change.

  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
Thank pmgeiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca B, General Manager at Hampton Inn Beckley, responded to this review, 22 February 2012
Hi pmgeiss,
I apologize that we were not able to provide you with a king size bed that you wanted when you inquired about a room at our facility. Please know that the agent working the front desk that evening was new and she is still in training and in no way meant to come off as being rude or unhelpful. We value you as a guest and hope that you will return again in the future. Please feel free to contact me if I can be of further assistance to you. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Beckley

Property: Hampton Inn Beckley
Address: 110 Harper Park Dr, Beckley, WV 25801-2660
Phone Number:
Region: United States > West Virginia > Beckley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Beckley
#5 Business Hotel in Beckley
Price range (per night): ₹ 7,648 - ₹ 9,882
Hotel Class:2.5 star — Hampton Inn Beckley 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
If you’re looking for an outdoor adventure, but with the comforts of home, the Hampton Inn Beckley is the perfect place to rest your head at night. Just minutes from whitewater rafting, skiing, zip lining and more, this conveniently located hotel near I-77 and I-64 is the perfect base camp for your West Virginia, outdoor excursions. Enjoy a clean and fresh Hampton bed® each night of your stay along with a free, hot breakfast each morning, high-speed internet, fitness center and more. ... more   less 
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Also Known As:
Hampton Inn Beckley Hotel Beckley
Beckley Hampton Inn

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