My family and I have stayed here three times now, and we have been happy with all three stays. In originally booking the motel, I had some reservations due to some very negative reviews posted on this site. I took into account the fact that these were over two years old and the more recent ones were much more favorable - and management seemed to me more active in responding to reviews that were posted.
We had a couple of small issues on our first night - we had made it clear we were flying out and returning a week or so later and the parking permit was not made out to cover that period even though we had paid the Park and Stay rate... and we had problems with our keys which were quickly dealt with. Our other two stays had no similar issues.
The location near the airport is convenient, as is having a GREAT Denny's right across the parking lot - that serves beer to help settle your stomach after a long day's flight. This isn't a review on that Denny's but as the amazing service at that restaurant does help with the value of the stay at the hotel I've decided to include these comments.
Shuttle service was fast, very polite and pleasant even at the wee hours of the night, the vehicle in great condition, driving was comfortable and professional.
Front desk staff is pleasant to deal with. I have to say that I was impressed that management seems to keep two people on staff overnight - this says a lot about their concern for worker safety. I was also impressed to see this staff diligently working on things like folding laundry and cleaning a hallway baseboard when things were slow. I really appreciate good employees that display a great work ethic like that, and I think it reflects VERY well on management as well.
Breakfasts were very good, they are a very much appreciated perk. While I love Denny's breakfasts, I found no temptation to skip the Best Western breakfast - it had everything I wanted.
House keeping staff is also very good, rooms seem to be kept very well. No smoke smells.
Guest rooms are large for the cost, very comfortable, great ammenities, very comfortable beds. Internet works great.
Definitely recommend this hotel to others.
- Official Description (provided by the hotel):
- The Best Western Peppertree Airport Inn is conveniently located in Spokane, Washington just minutes away from Spokane International Airport and only 5 miles from downtown Spokane. Among other Spokane hotels, we offer comfortable accommodations with a complimentary breakfast buffet. With many exciting local attractions, great restaurants, and recreational activities just minutes away from our comfortable Spokane hotel, you will enjoy our convenient location. ... more less
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- Also Known As:
- Best Western Plus Peppertree Airport Hotel Spokane
- Best Western Spokane
- Spokane Best Western