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“Absolutely amazing!” 5 of 5 bubbles
Review of Comfort Suites Moses Lake

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Comfort Suites Moses Lake
Ranked #2 of 15 Hotels in Moses Lake
Certificate of Excellence
Moses Lake, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely amazing!”
5 of 5 bubbles Reviewed 6 March 2012

Beautiful, well appointed suite with jetted tub and gas fireplace! The most relaxing weekend I've ever had at a hotel. I strongly recommend Comfort Suites Moses Lake. The staff was very friendly and welcoming, and the selection of breakfast items surpassed my expectations. Definitely the best deal in Moses Lake.

Room Tip: King suite with fireplace and jetted tub is by stairs; be prepared for noise.
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kristi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wa189, Manager at Comfort Suites Moses Lake, responded to this review, 14 March 2012
Thank you for your kind words of our staff and hotel. I am glad to hear that you were so relaxed during your weekend stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
    146
    77
    12
    4
    5
See reviews for
75
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76
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Any
English first
Spokane, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 3 March 2012

We have tried to stay here twice, and both times have been a disaster. We live about 2 hours away at Fairchild AFB; and just to get away, we like to come to Moses Lake for the jacuzzi suite. The first time we stayed here, everything seemed fine. Then, later on at night, we got a call from the front desk. They told us that they charged our card and it was declined. This was because we were paying with cash; and told the receptionist this when we checked in, which she said was fine. The night desk receptionist said that the girl who checked us in said that my husband would be down to pay with the card. I never said this. So, we decided to leave, and our night was ruined. Last night, we were gonna try it again. I booked the jacuzzi suite for Saturday night, but we decided to stay both Friday and Saturday, so I called to change the reservation. I got an email as soon as I got off the phone confirming our reservation, which stated March 2nd as check in, and March 4th as check out. When we got to the hotel, I was told that all the jacuzzi suites were taken, and that they had us checking in on the 4th. We decided to go to the Ramada across the street, as we had stayed there several times before with very pleasant stays. If it wasn't for the Ramada being a reliable hotel with great customer service, our whole weekend trip would have been ruined again. We will never take our business to Comfort Suites again. It's not very comforting having been disappointed twice. Attached is a screen shot of the reservation confirmation showing our check in date.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Tiffany1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wa189, Manager at Comfort Suites Moses Lake, responded to this review, 5 March 2012
I do apologize for the experience you received at our hotel. I will be in contact with you shortly. Thank you for bringing this matter to my attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moses Lake
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 January 2012

The front desk staff (and manager) have once again done an outstanding job upon my check-in. I appreciate the recognition of the Elite Member Status and intend to recognize them as well with the Elite Reward Points in return. They are always a curteous bunch and their expedience at check-in is much appreciated. Great Job!

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank riveradan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wa189, Manager at Comfort Suites Moses Lake, responded to this review, 6 February 2012
Thank you for this great review of our staff. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Comox, Canada
1 review
5 of 5 bubbles Reviewed 11 September 2011

The staff was courteous and friendly. They managed to arrange 2 golf vouchers for the Links at MosesPointe (a must play!) and had an enjoyable afternoon. The room was well appointed and very clean. The breakfast in the morning was very good with very pleasant staff tending to the room. Access to the I-90 Interstate was easy. Will stay there again! Best hotel on our travels as we had driven from the Pacific to the Atlantic Ocean and return.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wendysew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wa189, Manager at Comfort Suites Moses Lake, responded to this review, 16 September 2011
Thank you for your review of our Staff and Hotel. I am glad to hear that you had an enjoyable afternoon playing golf. We hope to see you again on your travels back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saanich, Canada
Level Contributor
152 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 29 August 2011

Great breakfast also - nice staff - spacious rooms and excellent price at $114 inclidng FULL breakfast. Best deal so far on our cross country trip.

Room Tip: Pool and exercise room were accros the hall made it pretty cozy
See more room tips
  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BobFarr2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wa189, Manager at Comfort Suites Moses Lake, responded to this review, 31 August 2011
Thank you for taking the time to post a review of our hotel. We are glad that you stayed with us on your cross country trip. We hope you come back our way soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Moses Lake

Property: Comfort Suites Moses Lake
Address: 1700 Kittleson Rd, Moses Lake, WA 98837-9749
Phone Number:
Region: United States > Washington > Moses Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Moses Lake
#1 Business Hotel in Moses Lake
Price range (per night): ₹ 7,966 - ₹ 12,800
Hotel Class:2.5 star — Comfort Suites Moses Lake 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Moses Lake Hotel Moses Lake
Moses Lake Comfort Suites

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