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“Catering Service Failure”

India House Authentic Cuisine
Ranked #69 of 93 Restaurants in Leavenworth
Price range: US$ 20 - US$ 30
Restaurant details
Reviewed 27 August 2016

In addition to in restaurant dining, India House offers a catering service. We hired them for our wedding recently for 175 people. We paid a fee per person(175) with the guarantee that they would not run out of food. We worked diligently to make sure our guest list was accurate and it was. In fact we had a few people who were unable to attend. The food was "not hot" according to the person who was 5th in line. They ran out of food for large periods of time, leaving our guests to conclude that the food was gone so they never returned to eat. Those who did find food, reported small amounts of meat in the Butter chicken and others who found no meat at all. They couldn't even keep the salad dish stocked. They set up the order of their food incorrectly: mysterious unlabeled sauces at the beginning of the buffet and rice at the very end. They, stacked plates on one side of the table, for a 2 sided buffet line. They were to bring printed cards to describe the dishes being served but instead showed up with brown cards with a hand written name of the dish. We paid for additional staff to keep everything full and ready for our guests. The owner said, it wouldn't be necessary, but we hired them anyway. The owner promised that we would not run out of food. We have had over 45 people tell us the food had run out when they arrived. If you plan on having a special event, I would not recommend India House and am sharing this information to help others.

    • Value
    • Service
    • Food
2  Thank Jon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (16)
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11 - 15 of 16 reviews

Reviewed 7 July 2016

very good service, food was tasty, and fresh. good choice for a change of pace in a bratwurst filled town.

Thank HappygoluckyPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2016

Had some kind of mushroom appetizer that blew my socks off, yum! The butter chicken was delicious. What a nice addition to the usual choices in Leavenworth. Service was very friendly. It is in the middle of a mall so don't give up on finding it, it's worth it!

Thank Wednesdaydreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2016

This is some of the best Indian food we've ever had! Good portions... My wife and I split an order of Chicken Tikka Saag, Zeera Rice, and Garlic Naan and it was a perfect amount and incredibly delicious! Super friendly service – We'd highly recommend!

Thank jburkholder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2016

Recently opened and the only Indian food in town. The chicken masala dishes were poorly constructed and had to be sent back but to no avail. Okra and spinach mixed veggies were ok. The naan was fine. My wife (delicate stomach) ended up with upset stomach the next day. The value was poor. Prices are on the high side for ambience and food quality. The restaurant (paint, wall covering ) was slapped together and looks it. Not likely to visit again any time soon.

    • Value
    • Food
Thank Rajan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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