Stayed here 2 weekend nights while visiting Mt St Helens. Room rate with AAA was good and easy freeway access. Double queen room was large and spacious but A/C fan not working properly in 90 degree weather in room facing west. (Between closing drapes and fan on High, we cooled the room off.)
Highlight: Staff in sports bar and morning buffet very helpful and friendly.
Low marks: Front desk staff miserably unhelpful. Have to agree with reviewer from earlier this summer to use term "apathetic" re: front desk. We asked about nearby restaurants, hotel sports bar, what to do in the area, what was the convention that was taking place in the hotel - got basically an I-don't-know response on all counts. Sunday morning while walking to the breakfast buffet and coffee bar, the guy behind the front desk was kicked back in a chair, reading the newspaper and never even looked up while we walked by. Weekend staff clearly needs a lesson in front desk customer service. I've not stayed in a Red Lion in a long time, and this was not a good advertisement to draw me back to another one! I'd try the Motel 6 with its better reviews and lower price if we make another visit to Kelso/Longview.
- Official Description (provided by the hotel):
- The Red Lion Hotel & Conference Center - Kelso/Longview in beautiful Kelso Washington is conveniently located off I-5 just 40 miles north of Portland, Oregon, 50 minutes from Portland International Airport and five minutes from Kelso Airport. Nearby you'll find shopping at Three Rivers Mall, Triangle Shopping Center, antique and outlet malls and casinos. You'll also find Mount St. Helens, Ape Caves and Lake Merwin a short drive away. For a nominal charge, we can arrange transportation to and from Portland International Airport.Our 161 spacious guest rooms and two suites feature all the modern amenities you'd expect including Red Lion's signature plush Sealy pillowtop bedding, EcoFresh Environmentally Responsible Products (ERP), complimentary wi-fi, complimentary parking and fitness facilities. Guests can also enjoy our seasonal outdoor pool and children's pool and a year-round whirlpool. Fishing, golf, bowling, water-skiing and sailing are all nearby.We offer Red Lion's signature Roaring Start Breakfast Buffet... And don't forget, kids 10 and younger eat free with each adult. The Pacific Grill is open for lunch, and the Scoreboard Lounge features a dinner menu, food and drinks with live entertainment on occasion.With 10,000 square feet of flexible meeting and banquet space, we can accommodate up to 600 guests for your next conference or special occasion. For business or pleasure, the Red Lion Hotel & Conference Center - Kelso/Longview is committed to care, comfort and value. ... more less
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- Also Known As:
- Red Lion Hotel Kelso
- Red Lion Kelso
- Kelso Red Lion