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8 - 13 of 107 reviews
Reviewed 28 March 2018 via mobile

The hotel stay was amazing. Terra helped with getting us checked in quickly and made sure we had everything we needed during our stay. The room was clean and comfortable. The location is safe and close to a lot of restaurants and stores. The kitchen has been a great help in being able to prepare our own meals to save us some money. I would definitely recommend this location over others that are close by just because of how wonderful all the staff and management has been.

Stayed: March 2018, travelled with family
Thank sara2576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Seattle - Everett - Silverlake, responded to this reviewResponded 29 March 2018

Sara, thank you for writing such a lovely review about your stay at Extended Stay America. We agree with your remarks that Terra is an awesome member of our team. We will share your gracious comments with her, as we know that she will truly appreciate it. Thanks again for your kind words and recommendation, and we look forward to your return visit.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

We have been staying here while in the process of looking for an apartment in the area. The entire staff has been so helpful with everything we have needed to make our stay more comfortable, especially Terra. The rooms are clean, quiet, and cozy. The kitchen area has been so helpful for us to save money rather than eating out every night. I would definitely recommend this hotel to anyone looking to stay in the area.

Stayed: March 2018, travelled with family
Thank CelsieRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Seattle - Everett - Silverlake, responded to this reviewResponded 29 March 2018

Celsie, we are delighted you had a great experience at Extended Stay America. We love knowing that the attentive service provided by Terra went a long way in making your stay so memorable. We will surely share your compliments with her. Thanks for recommending us to future guests, and we look forward to welcoming you and your family back soon.

Sincerely,
Hotel Management

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Reviewed 2 January 2018 via mobile

I would not recommend staying here. The place was absolutely disgusting! Room had not been cleaned, bugs in the bed, very foul smell. Under the pull out was a disaster. We immediately checked out and found another hotel.

Stayed: December 2017, travelled with family
Thank Jason K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Seattle - Everett - Silverlake, responded to this reviewResponded 3 January 2018

Jason, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area again.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017

Hotel is average if you are looking for a reasonable cost place to stay. The facility and complimentary breakfast is no frills. Room was clean and kitchen was in good working order. Staff was responsive upon request.

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank erikb526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Seattle - Everett - Silverlake, responded to this reviewResponded 1 January 2018

Thanks for evaluating your stay. We are glad you liked the value we offer and that our facilities were adequate to your needs. Having said that, we are sorry for any inconvenience you had while here. It was a pleasure hosting you, and we hope to see you again soon.

Sincerely,
Hotel Management

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Reviewed 15 August 2017 via mobile

Not sure why this had such a high rating..People at front desk are clueless, it smelled like weed in my room, light didn't work and found these dirty underwear along with a bottle of axe and another jacket left behind which means the room wasn't cleaned. Carpets have not been vacuumed and furniture with lots of hair on it

Stayed: August 2017, travelled on business
Thank Cecilia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Seattle - Everett - Silverlake, responded to this reviewResponded 15 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

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