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“Not Bad . Could Use improvement for business travelers”

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Best Western Plus Navigator Inn & Suites
Ranked #2 of 21 Hotels in Everett
Certificate of Excellence
Portland, Oregon
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not Bad . Could Use improvement for business travelers”
Reviewed 5 March 2012

I travel for business alot. When I book a room I look for a single bed (queen or king) with a work desk and a comfortable chair to relax in after work. This time around they gave me a double queen with 3 terribly uncomfortable chairs. Don't get the double queen room if you want to relax.They Upgraded one of my employees to a king,but told the other 2 people in our group they were full.They were trying to get our companies business from him I guess. Other than that the hotel was nice ,clean ,and quiet.Breakfast was overcooked microwave bacon that falls apart when touched. but they do have a variety of other fruits and cereals. I would have thought they would have upgraded a platinum business travler to a better room but oh well.

Room Tip: Business travlers demand a single bed room if travling alone.
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  • Stayed February 2012, travelled on business
    • Value
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Helpful?
Thank HarleyDude5576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review, 26 March 2012
Dear HarleyDude5576,

I thank you for taking the time to respond to our guest survey, and appreciate your comments.

I apologize that we did not have a King room available for your stay. We have recently become a Best Western Plus property, and as such, have been focused on making our corporate guests as comfortable as our leisure guests. Our King rooms do have the lounge chair, and we understand that this is a needed amenity after a long day at work. We also appreciate the fact that you are a Best Western Platinum awards member and will always try to honor your requests when available.

I apologize if we did not meet your expectations, and hope that you will return in the future, so that you may experience the high level of service that we have become known for.

Bill Rode, General Manager
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660 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
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English first
Edmonton, Alberta
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2012

This hotel actually was voted a top place to stay by Tripadvisor for 2011. We did'nt know this before booking but we say why it got high marks after staying there.

First this is a PLUS hotel so it had a few extra good things like a free extended breakfast. This included waffles, scrambled eggs, fresh fruit and lots of other choices. The beds were excellent and the staff was friendly and helpful. The free shuttle did'nt hurt either. We had a small dog that was welcomed without issue and they had a special area reserved for dogs/cats to do their business.

You must take the Boeing tour if you get chance. A free shuttle is available although we drove there. The tour lasts about 1-1/2 hours and shows the assembly areas of the 2 flavors of planes. Very informative and the $18 per person is not that bad.

We purchased a tow dolley from Poulsbo RV and I readily recommend them for any RV related purchases. Very helpful staff and reasonable prices.

Room Tip: Lower floor can be a little noisy until about 9:00 PM
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Ekotaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review, 20 February 2012
Dear Ekotaman,

Once again, we are so pleased to welcome our “Neighbors to the North”, and thank you for taking the time to share your traveling experience with others.

We take alot of pride in making our guests feel at home when they stay with us. I am happy you were able to enjoy yourselves during your stay and glad to hear that you took advantage of our location to the nearby Future of Flight Aviation Center and Boeing Tour.

We look forward to you staying with us again so that you may enjoy all our area has to offer.

Bill Rode, General Manager
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Rancho Murieta
Level Contributor
179 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 3 October 2011

My wife and I needed a place to stay while visiting our youngest son who was leaving on his first deployment. I contacted Bill Rode and he was more than happy to make sure we received the military discount rate. Turns out Bill has been a fixture for the last 16 years at all of the welcome-back events when the Naval ships return from their deployments. Awesome act of benevolence and support of our servicemen and their families.
Once we arrived we were treated well by the entire staff and we were very happy with our room. Our room was large and was exactly as advertised. Although the bathroom did tend to show the age of the hotel, our room was very clean and we rarely heard any noise.
I'm not trying to convince anyone there are not nicer accommodations in the Seattle area, but for a stay in Everette I seriously doubt there are any that would work as well for us.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
1 Thank OldNorCalGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review, 30 November 2011
To Our Military Family:

I and my staff wish to thank you for your kind comments concerning your recent stay with us. We're so pleased we were able to make you comfortable while visiting your son and our area. I have been honored to be associated with Naval Station Everett these past years and it is the least we can all do to thank our military and their families for the sacrifices they make every day. We look forward to seeing you again when your son's ship has its homecoming.

Bill Rode, General Manager
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dante012
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 September 2011

The executive suites are roomy with a small kitchenette and a master bedroom. The TV's although flatscreen are small and hard to see from the couch. The room service can be touch and go on extended stays. The continental breakfast is very good. They also have free wi-fi, a nice sized pool and a work out area. Located very near grocery stores and a mall. Easy access to I-5. The price on the executive suites is also very low!

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dante012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 September 2011

This is a good central hotel, close to shopping and 20 mins to downtown. Very big spacious rooms, with a great kitchen set up, great for families. Breakfast was good, nice to have it included and had everything you needed. Pool was on the small side, but fine.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Happyvacationer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review, 25 September 2011
Dear guest,
It’s always nice to hear from our Canadian guests, and that you enjoyed your stay with us. Our location works well for so many attending to business or recreation in our area, yet not far from all that Seattle has to offer. We know how much you and your neighbors enjoy shopping, and we have many options available in our area. Be sure the next time you’re going to visit us, to check-out our Shopping Package. Please stop by, ’d love to say hello.

Bill Rode, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Navigator Inn & Suites

Property: Best Western Plus Navigator Inn & Suites
Address: 10210 Evergreen Way, Everett, WA 98204-3861
Phone Number:
Region: United States > Washington > Everett
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 Hotels in Everett
Price range (per night): ₹ 7,822 - ₹ 11,829
Hotel Class:2.5 star — Best Western Plus Navigator Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Navigator Hotel Everett
Best Western Plus Navigator Inn And Suites
Best Western Navigator Hotel
Best Western Everett
Everett Best Western

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