Lousy service and dirty room!!! We were given only excuses for noisy music at midnight and cigarette smoke filling our room (non smoking) and slapdash cleaning, with no action taken. The breakfast was great the first morning, but the second morning they ran out of sausage, bacon and the eggs by 845 am with NO attempt by staff to restock in a timely ( within 40 mins) fashion. No apology. The staff just doesn't give a ....
We spent 2 nights...when we came back to room after shopping on day 2 there had been a VERY cursory attempt at cleaning....but coffee maker not cleaned, no new coffee setup, hair in sink, no liner in ice bucket, strips of paper on floor (no vacuuming) etc. Front desk seemed disinterested and just handed over the coffee stuff.....nothing else.
On night 2 there were several guys drunk and smoking outside the lobby doors at 7pm hitting on female guests and making my daughter feel uncomfortable to leave the room to use the vending machine or hot tub.
Second morning we wake up to find the ice bucket has leaked and there is water all over daughter's purse and passport etc. When checking to ensure we have all our belongings, we find the PREVIOUS guest's hair product under bed and a glass of some beverage in the fridge,
On checkout we were "pleased" to find male guests drinking beer in the lobby (at 9am!) in plain view of the front desk staff!! We were offered assorted excuses for the lack of cleanliness of the room....but at no time did the staff take responsibility for the issues, but merely blamed the problem on "a lot of refinery workers staying here".
I have stayed in hostels in China and Mexico for under $25 that were cleaner, safer and had better service!
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- Also Known As:
- Bellingham Guesthouse Hotel Bellingham
- Bellingham Motel