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Extended Stay America - Seattle - Bellevue - Downtown
Ranked #25 of 29 Hotels in Bellevue
Reviewed 15 July 2017

I have stayed here about three times, and it is a wonderful hotel. I have stayed at Extended Stay America's when I was moving, and some of them are not as nice at this one. Great price, and you get breakfast in the morning. Quiet, clean room, I am not certain what else you would want. It isn't in downtown, it is out by I-90.

Room Tip: Best to drive to, as it isn't close.
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  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Downtown, responded to this reviewResponded 17 July 2017

Dale, we appreciate you making Extended Stay America - Seattle - Bellevue – Downtown your home away from home. It’s our pleasure knowing you loved our reasonable rates and the cleanliness of your room. We hope to have the opportunity of welcoming you back soon.

Sincerely,
General Manager

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Reviews (155)
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12 - 16 of 155 reviews

Reviewed 25 June 2017

The room smelled like Middle Eastern food. The bedspread had stains on it. Not sure if it was blood, food or other. The bathroom towels also had stains on them. Again hard to tell what the stains were.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Extended Stay
Thank Casey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Downtown, responded to this reviewResponded 26 June 2017

Casey, on behalf of the entire housekeeping team, please accept our sincere apologies for the cleanliness issues you encountered. We have processes in place to ensure we are delivering the cleanest accommodations to our guests. We regret we fell short in our processes and are reviewing them so that this does not happen again. Thank you for bringing this to our attention, and we hope that you will consider giving us the opportunity to redeem ourselves on a future stay.

Sincerely,
General Manager

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Reviewed 25 June 2017

We stayed for soccer Regionals.... unfortunately it was definitely not what we expected. This is an overpriced hotel for the quality. This did not meet the overall "extended stay America " quality hotels. Would not stay there again. The staff was nice - not their fault but owners should do a revamp of this place.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Extended Stay
2  Thank giselle n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Downtown, responded to this reviewResponded 26 June 2017

Giselle, thank you for your feedback. It is our goal to uphold all of the brand standards for quality and service. I am so sorry that our hotel fell short of your expectations, and I thank you for bringing your concerns to my attention. I appreciate your feedback and candor and will use the same to make improvements. We would like to regain your trust and hope to serve you again in the future.

Sincerely,
General Manager

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Reviewed 23 June 2017

Don't stay here. The lobby, hallways and rooms smell. In my bathroom were two used bars of soap and hair in the shower. My bottom bedsheet was upside down and too small for the mattress..it kept falling off. At 8:30 AM on one of my three days stay there both coffee pots were empty. I barely slept for three days. Avoid this place like the plague.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Extended Stay
2  Thank O3937VBronalds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Downtown, responded to this reviewResponded 24 June 2017

We sincerely apologize that you experienced so many difficulties during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take actions to prevent these issues from happening again. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us.

Sincerely,
General Manager

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Reviewed 16 June 2017

Not a good place to stay in and if you happen to go there all the best! Some of the hotel staff are very rude, did not expect this. I would not recommend this place to any of my colleagues. Please ask a lot of questions the first time you go and get stuff cleared.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank salilmilinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - Seattle - Bellevue - Downtown, responded to this reviewResponded 18 June 2017

I apologize for the disappointing stay you had with us. We are extremely concerned to read your comments and apologize that our associates was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We hope you will consider staying with us once again.

Sincerely,
General Manager

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Additional Information about Extended Stay America - Seattle - Bellevue - Downtown

Address: 11400 Main St, Bellevue, WA 98004-6451
Phone Number:
Region: United States > Washington > Bellevue
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #25 of 29 Hotels in Bellevue
Price Range: ₹ 5,926 - ₹ 9,639 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bellevue - Downtown 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Extended Stayamerica Bellevue Hotel Bellevue
Extended Stay America Bellevue
Extended Stay Bellevue
Bellevue Extended Stay

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