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“Food was good - service was lacking/inattentive”
Review of Ruby Tuesday

Ruby Tuesday
Ranked #12 of 62 Restaurants in Wytheville
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 21 October 2017

Went to Ruby Tuesday after a long day of driving. Food was good as always. Service started out OK but the longer we were there, the worse the service became. Could not get a refill on tea as our waitress was no where to be found. Even though it was not near closing time, much of the staff seemed preoccupied with vacuuming (and very near our table) and getting booths/tables ready for closing. It's hard to enjoy a meal as people are cleaning up all around you and have no time to attend to the table. In any event, I finally asked what time they close because it seemed as if they were all in a hurry to get the place cleaned up. I was told 10 p.m. - and that was an hour away. Recommend taking care of your customers instead of seemingly hurrying to close. Needless to say, the tip suffered because of this activity.

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Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (144)
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20 - 24 of 144 reviews

Reviewed 11 October 2017 via mobile

We like to frequent Ruby Tuesdays wherever we travel. This Ruby Tuesdays in Wytheville, Virginia is a well run and excellent restaurant. The salad bar was fresh even though it was 845 on Saturday. Our server was efficient, attentive, and charming. The food was delivered to our table hot and tasty. In short, try this Ruby Tuesday out if you want a good quality meal....

Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

After driving 10 hours we were ready to enjoy a meal. Server was very friendly and attentive, no problems with the service. Food was fairly mediocre. Have to wonder when it is ready in 10 minutes. We were eating at 8:30 and they were already vacuuming. Nothing special. At least the beer was cold and priced well. Margaritas came from a mix.

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Thank chig2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

We went on Saturday but still menu has to be clean. It was dirty smelly and greasy with crumbs of food. Floor was littered with debris. Dirty dishes were piled up.
Whiskey selection was minimal. Food was barely okay

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Thank DeepakS328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017

Ordered half rack ribs, and grilled salmon dinners with garden bar. Everything arrived as expected and was cooked as requested. Servers are not 'super friendly' but they did their job. Manager stopped to check on us and offered his explanation as to why the mashed potatoes tasted like soured milk from sitting under heat lamps too long. He said they come from the main plant and contain cheddar cheese. The garden bar was well-tended and all those offerings were fresh enough.

Thank ProBooker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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