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“Nice, Cheap, Clean, Close to many attractions...” 4 of 5 bubbles
Review of Hilton Garden Inn Williamsburg

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Hilton Garden Inn Williamsburg
Ranked #11 of 76 Hotels in Williamsburg
Certificate of Excellence
San Diego, California
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice, Cheap, Clean, Close to many attractions...”
4 of 5 bubbles Reviewed 24 April 2012

While the front desk staff leaves a bit to be desired, the hotel is centrally located, the rooms were VERY tidy, and the breakfast was good. If you can get a good rate on this hotel, it will make for a nice stay. Another great alternative is the Comfort Inn and Suites (same type of amenities but newer). Oh yeah...this hotel has a microwave, and mini fridge ~ super useful with a family!

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank coastaltransplant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review, 28 April 2012
Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It concerns me that you had a bad impression of our front desk. I would like to personally apologize for the front desk not showing you the level of customer service that we have trained them to provide to all of our guests.It was a pleasure having you as our guest and we hope to see you again in the future.


Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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974 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Falling Waters, West Virginia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We stayed at the Hilton Garden Inn on Easter weekend this year. It was our 3rd trip to this hotel. We didn't think that the front desk staff was as friendly as they were during previous visits (perhaps they didn't want to be working on Easter) but the rooms were clean and well appointed, the breakfast service was excellent and the location is great. Our kids love the cookies at night and it was nice that they put a chocolate bunny in the room in recognition of the holiday. There is an especially nice older lady who works breakfast who even remembered us from a previous trip. We'll be back!

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TheWoodsWV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review, 28 April 2012
Thank you for commenting on your recent stay with us. We are glad to hear that we were able to make your kids happy while you were stay with us. We look forward to seeing you again in the future. .


Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 22 April 2012

The hotel's location is great because it is on Richmond Road with all the restaurants and the outlets and the historic area are close by. We always enjoy the Food for Thought restaurant across the street.

It was a typical Hilton Garden Inn. The free cookies at check-in are always wonderful. The front desk was nothing special. I didn't really find them friendly like the other Hiltons I have stayed at.

The beds are usually always comfortable at the Hiltons and that is one reason I like them. I also like the refrigerators in the room.

The breakfast here was just okay. The service was wonderful by the lady hosts, but I thought the food could have been better. The french toast didn't have any taste and the potatoes (the ones left) were bland too. The omelet we had was decent. The biscuits were old and/or overcooked and you couldn't eat them.

The prices are a little high for the weekend compared to some of the other similar places nearby.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank travel4me_9296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review, 28 April 2012
Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It as a pleasure having you as our guest and we hope to see you again in the future.


Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 18 April 2012

This property is located on a pretty busy thoroughfare in Williamsburg. However, it sits back off the road and the noise it not noticeable. Standard HGI adjustable mattresses make sleeping very rewarding. Front desk staff is helpful and cheerful. If you partake of the full breakfast, the server is like your mom. She is bubbly, gracious and a wonderful ambassador for Williamsburg. I stay here on business several times a year and always have a great stay. As with all Williamsburg hotels, off-season rates are a steal.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ross M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review, 28 April 2012
Thank you for commenting on your recent stay with us. We are glad to hear that you enjoyed your stay. It as a pleasure having you as our guest and we hope to see you again in the future.


Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parlin, New Jersey
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

Very nice hotel, clean and spacious rooms. I went with family and had a great time. Good fresh breakfast was included with the room rate.

Room Tip: Request a high floor suite
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnanthG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgiwilliamsburg, Manager at Hilton Garden Inn Williamsburg, responded to this review, 13 April 2012
Thank you for posting comments about your recent stay with us. I am glad to hear that you enjoyed your stay with us. We hope to see you again in the future.


Sincerely,

Kimberly Moore
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Williamsburg

Property: Hilton Garden Inn Williamsburg
Address: 1624 Richmond Road, Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Williamsburg
#3 Romantic Hotel in Williamsburg
#15 Family Hotel in Williamsburg
Price range (per night): ₹ 5,780 - ₹ 12,501
Hotel Class:3 star — Hilton Garden Inn Williamsburg 3*
Number of rooms: 119
Official Description (provided by the hotel):
Enjoy our convenient location in the heart of Williamsburg's restaurant and entertainment district at the Hilton Garden Inn Williamsburg, VA hotel. All the attractions of Colonial Williamsburg are located just minutes away. Our hotel also boasts proximity to Jamestown, Yorktown, Busch Gardens Europe and Water Country USA. Find everything you need for work and relaxation in this Williamsburg, VA hotel. Benefit from complimentary WiFi throughout the hotel. With a complimentary 24-hour business center and meeting space for up to 125 people, the Hilton Garden Inn Williamsburg hotel is the stand-out choice for meetings and events in Williamsburg. Take advantage of our 24-hour fitness center, Pavilion Pantry(R) convenience store and indoor pool. Guest rooms feature all you need for work and relaxation with the latest technology and comforting amenities. ... more   less 
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Also Known As:
Hilton Garden Inn Williamsburg Hotel Williamsburg
Williamsburg Hilton Garden Inn
Hilton Williamsburg

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