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Reviewed 5 weeks ago

We were at the Woodlands for 3 days. On the second day Hurricane Michael made an unexpected experience and took out the power to the area. The staff of this hotel did the best they could under very trying circumstances to make our stay comfortable and safe. I have never been in a hotel without power before and now realize how much we rely on it. No elevators. Limited hot coffee. Irritable guests. All of that and the staff keep a smile and went out of their way to make it as comfortable as possible! Very impressed with their dedication and kindness.

  • Stayed: October 2018, travelled with friends
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Review collected in partnership with this hotel
Thank Nancy968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2018

Friendly staff at check-in and also any time we passed the desk. Our room was comfortable with crisp clean sheets; plenty of towels, soap, etc. Excellent internet access. Huzzah's Eatery was right behind the hotel which was really convenient after a long day of walking (and heavy rains) when we didn't want to leave the premises. There were lots of choices for breakfast--eggs, meat, fruits, cereals, waffles, muffins, yogurt, coffee, tea, milk, and juices. They were even able to provide most of these items on the last day we were there after heavy storms left the hotel without electricity. The location of this hotel is also excellent because it is a short walk to the Colonial Williamsburg Visitor Center and the shuttle.

  • Stayed: October 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2018

We recently stayed here, we were very impressed first by the very welcoming reception staff, the lady at reception went out of her way to give us all the information regarding the area, room was a decent size, breakfast was really good would definitely recommend a stay here.

Stayed: September 2018
1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2018 via mobile

I took a trip to Williamsburg this past weekend to visit William and Mary. Four people and 1 dog stayed comfortably in our room. The front desk staff was friendly, the hotel was clean and breakfast was nice. It was a typical hotel continental breakfast. The best part for my children was the heated outdoor pool. We didn't expect to get much use in October but it was 80F and the pool was open. For me, the location and price were fantastic. I highly recommend this hotel.

Stayed: October 2018, travelled with family
Thank foodtravelsavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2018

From our arrival to our departure the staff and hotel accommodations were excellent. We could not ask for a better vacation venue. The hotel location was perfect for travel on the shuttle to the historic area.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lhm4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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