We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Business Perfect” 4 of 5 bubbles
Review of Westin Virginia Beach Town Center

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Westin Virginia Beach Town Center
Ranked #24 of 109 Hotels in Virginia Beach
Certificate of Excellence
Level Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Business Perfect”
4 of 5 bubbles Reviewed 29 May 2012 via mobile

I have stayed here several times and the experience is consistently great. The hotel has all the creature comforts except for a club lounge which is a huge Westin brand standard flaw. I highly recommend this hotel for anyone traveling in the area for business. For the money you can't go wrong.

Stayed May 2012, travelled on business
Helpful?
1 Thank CASE-JC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

630 reviews from our community

Traveller rating
    289
    172
    93
    54
    22
See reviews for
159
163
42
183
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 26 May 2012 via mobile

Our team travels to the Norfolk area several times per year and we have enjoyed staying at the Westin Town Center in the past, but in the last several months they no longer appear to care about the business travelers that frequent their hotel. On our most recent stay there this week we were not greeted as returning SPG members and we did not receive the rooms we reserved. We were told they were busy and our two day stay did not qualify us for our reserved rooms. I was shocked, but not surprised when the SPG Platinum member on our team said she had finally had enough and wants to move our business elsewhere. We are returning to Virginia Beach in two weeks, but will not be staying at the Westin Town Center, even though the neighborhood is awesome.

Stayed May 2012, travelled on business
Helpful?
1 Thank JSBLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this review, 31 July 2012
JSBLB
Thank you for your comments and feedback. We apologize that we were not able to offer a complimentary upgrade to you during the dates you mention. Unfortunately there are times during the year in which our upgraded rooms are purchased and sold out. It is these nights that we are physically unable to upgrade our frequent guests. I hope we will have the opportunity to serve you next time you are in the Hampton Roads area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level Contributor
295 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 637 helpful votes
5 of 5 bubbles Reviewed 15 May 2012

This Westin is really a nice place, well kept and in great shape. Nice gym and pool area all indoor. In the downtown area so the parking is normally a problem, but not here. They have a free parking garage attached to the hotel. Lots of eateries around the hotel and a shopping mall about 200 yards away. Nice location and a very nice hotel. Does not have a Club Lounge though and if you are a Platinum Member with the Sheraton Group, this mean NO FREE BREAKFAST. But other than that, this hotel was near perfect.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Larry8241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this review, 17 May 2012
Thank you for your positive comments about your stay with us here at the Westin. We could not agree with you more in your observations concerning how the Westin combined with all that the Towncenter area offers makes for a great experience. Again thank you for your comments, we look forward to serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, NC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 May 2012

This was the first stay at a Westin hotel for both myself and my wife. We were in town for a wedding and chose to stay at The Westin at Virginia Beach Town Center. From the time we arrived I was impressed. Free parking in the garage is something that is hard to find at hotel of this caliber. The smell in the lobby is amazing. I looked forward to that smell each time I entered. The rooms are a nice size with quality furniture. The king size bed was very comfortable and made for a great night sleep. The location of this hotel is perfect. In the middle of the restaurant and shopping district. No need to drive, just park your vehicle upon arrival and no need for it until you checkout. We enjoyed our stay so much that we have been talking about returning sometime this year.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank tazmanRaleigh_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this review, 17 May 2012
On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so pleased to hear about your wonderful stay with us and that we are your hotel of choice for the future! We look forward to serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 May 2012

i was in town to seen my friend and i was in the westin were it was like tthe best place i been to in virgina beach as i was comeing in the hotel one of the bellboys was really nice to me told everthing about the bed and the pool he told me his name was thaddiuds he had a awesome to me when i was at the front desk this guy name shawn was awesome too every thing was so fast and ready for me to start my day. the next day when i seen mr. thaddius as a houeskeeper i was like wow he does it all . he seen me in the hall and told me to have a good day. the olny thing i was mad about was the room the carpet was really ugly it look's relly old and i got some food form the westin it was nasty

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mary k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVAManager, Manager at Westin Virginia Beach Town Center, responded to this review, 17 May 2012
Thank you for taking time to share your comments. We will review all of your observations with our team as we continue to encourage and train on giving outstanding Westin service to our guests.

We will specifically recognize our bellmen, Shaun from our front desk, and Thaddeus from our housekeeping team for their roles in making your stay a positive experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Virginia Beach hotels
0.3 km away
Hilton Garden Inn Virginia Beach Town Center
Hilton Garden Inn Virginia Beach...
#3 of 109 in Virginia Beach
4.5 of 5 bubbles 945 reviews
14.2 km away
Hilton Virginia Beach Oceanfront
Hilton Virginia Beach Oceanfront
#13 of 109 in Virginia Beach
4.0 of 5 bubbles 1,732 reviews
1.0 km away
Crowne Plaza Hotel Virginia Beach -Town Center
Crowne Plaza Hotel Virginia Beac...
#49 of 109 in Virginia Beach
4.0 of 5 bubbles 271 reviews
Show Prices
Show Prices
Show Prices
14.1 km away
Sheraton Oceanfront Hotel
Sheraton Oceanfront Hotel
#29 of 109 in Virginia Beach
4.0 of 5 bubbles 924 reviews
6.6 km away
The Founders Inn and Spa
The Founders Inn and Spa
#11 of 109 in Virginia Beach
4.0 of 5 bubbles 1,034 reviews
14.2 km away
Hilton Garden Inn Virginia Beach Oceanfront
Hilton Garden Inn Virginia Beach...
#2 of 109 in Virginia Beach
4.5 of 5 bubbles 974 reviews
Show Prices
Show Prices
Show Prices

Been to Westin Virginia Beach Town Center? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Westin Virginia Beach Town Center

Property: Westin Virginia Beach Town Center
Address: 4535 Commerce St, Virginia Beach, VA 23462
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Price range (per night): ₹ 8,739 - ₹ 20,960
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Official Description (provided by the hotel):
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia and Agoda so you can book your Westin Virginia Beach Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing