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“If you want sleep. Make sure its the 4th Floor.”

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Candlewood Suites Virginia Beach / Norfolk
Ranked #44 of 109 Hotels in Virginia Beach
Certificate of Excellence
Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“If you want sleep. Make sure its the 4th Floor.”
Reviewed 14 April 2012

We asked for a non smoking room and even had to sign something that stated that we would not smoke in the room. Yet when we entered the room we could smell smoke and there was ash on the bedroom furniture. Now for Sleep I got about 4 hours of sleep do the fact you could hear everything the person about you was doing. With kids along for the ride they were scared all night from the noises.

Room Tip: Make sure its the 4th floor.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review, 23 May 2012
Dear David A,

Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing back from you soon.

Sincerely,
Katie J
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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202 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Waverly, Tennessee, United States
Level Contributor
6 reviews
6 hotel reviews
Reviewed 2 April 2012

Again, another great stay with the folks at Candlewood Suites, Va. Bch. (Bonney Rd.). Alway welcomed with a smile and treaded with the utmost respect for being a Platinum CLub member. They really make you feel right at home and check with you to insure all is well!!!
While I could stay closer to the airport, its worth the extra 10 min. drive to Bonney Rd.
This is your family away from home!!!

Room Tip: All rooms meet the same standard - Excellent!!!
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 January 2012

This is a low key, inexpensive hotel. Every employee had a smile on their face and enjoyed their job. The facilities were nice and I would stay again.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melindawarren, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review, 9 February 2012
Alexander C,

Thank you for taking the time to write such kind words about the hotel and our staff. So glad that you and your family enjoyed your stay with us. We strive for our guest to Consider Us Home! We hope to see you and your family again soon, Thank you again for choosing the Candlewood Suites Virginia Beach for your lodging needs.
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Washington, DC
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 January 2012

I am a businesswoman and was traveling alone. I did not feel very comfortable in this hotel. I'm sure it's fine if you're a man working in the area. There were all trucks and work cars in the lot and I honestly did not see one other guest who was a woman. Also, someone keyed into my room the first night I was there and fortunately the safety latch was on my door. The person at the front desk brought up new keys to me and said it might have been a maintenance guy trying to come fix something (but no one knocked first). Anyway, I didn't sleep that first night, so I checked out the next day when I was scheduled to stay all week.
Sorry, Candlewood! I love your hotels, but this was NOT for me.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mylestraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melindawarren, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review, 9 February 2012
Thank you Mylestraveled for your review on the Candlewood Suites Virginia Beach. I am saddened that your stay did not exceed your expectations. I appreciate you giving us important feedback about your experience. Reviews tell us what we are doing right and what we need to improve on. The hotel is located in an extremely safe area at Town Center in Virginia Beach. A lot of our clients are crews such as Verizon Fios. I can imagine having your door opened at night can be unsettling. We apologize sincerely. I would love for you to give us another shot on us when you return to the area. You can contact me directly and it would be my honor to have you back, Thank you again.
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Forest City, North Carolina
Level Contributor
189 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 23 December 2011

I have spent a week here back in the late summer/fall. The room was very spacious and everything worked! I was thankful that there were smoking rooms available! This was my first stay in an extended stay place where you don't have maid service daily, which I actually liked! The room was clean upon arrival and the staff that work here are very nice and friendly! My only complaint was since it is a pet friendly hotel, a lot of barking dogs were there during my stay which did get on your nerves by the end of the week! But, I will definitely be working in the area again and will stay at Candlewood!

Room Tip: Ask to be located away from rooms with dogs!
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leigh-Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melindawarren, General Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review, 24 January 2012
Thank you Leigh- Anna for your review of our hotel. The team here at the Candlewood Suites Virginia Beach strives for outstanding customer service each and every day. I am glad to hear that the team has imparted that desire for excellent customer service unto you, and I hope that you will continue to stay with us when you are in the Virginia Beach area. I am sorry that the four legged friends bothered you while you were here. We do try to keep them all in one area of the hotel but sometimes hard when we have quite a few. We do try to keep in mind that not everyone is a pet lover.We want you to feel like you are at your home away from home when you stay here. We look forward to your return real soon.
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Additional Information about Candlewood Suites Virginia Beach / Norfolk

Property: Candlewood Suites Virginia Beach / Norfolk
Address: 4437 Bonney Rd, Virginia Beach, VA 23462-3815
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Virginia Beach
#32 Romantic Hotel in Virginia Beach
Price range (per night): ₹ 7,304 - ₹ 13,316
Hotel Class:2.5 star — Candlewood Suites Virginia Beach / Norfolk 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Hotel Virginia Beach - Norfolk - Hampton Roads, VA. The Candlewood Suites Extended Stay Hotel Virginia Beach - Norfolk - Hampton Roads is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for government (Per Diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Virginia Beach - Norfolk Hotel is centrally located mile from the Virginia Beach Town Center @ the Independence Blvd exit of I-264 near I 64; minutes from VA Beach beaches & Norfolk Airport (ORF). Our hotel is close to Downtown Norfolk & Virginia Beach real estate districts; offering near access to Northrop Grumman, Lockheed Martin, Keane Inc., General Dynamics, Little Creek Amphibious Navy Base, Oceana Naval Air Station & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV with DVD players, free wired & wireless Internet. Other features include 24 hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 
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Also Known As:
Candlewood Suites Virginia Beach / Norfolk Hotel Virginia Beach
Candlewood Virginia Beach
Virginia Beach Candlewood Suites

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