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“Remodeling job gone wrong.”

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Best Western Plus Sandcastle Beachfront Hotel
Ranked #5 of 109 Hotels in Virginia Beach
Certificate of Excellence
Reviewed 30 June 2012

Who would do construction in prime season? This place is a wreck. The rooms we stayed in look like a 5 year old painted them. Railings on deck are broke and our 1 year old almost fell out. Broken vanity in bathroom, broken table, main door to room doesn't shut, bathroom ceiling looks like trailer park trash. Parking garage is so tight don't bring a truck. Stay far away from this place.

  • Stayed: June 2012
    • Value
    • Location
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2  Thank Scottfamily46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,043 - 2,047 of 2,332 reviews

Reviewed 28 June 2012

Nice view from the hotel room. Very good Breakfast and nice staff.
They can make some improvements in bedroom sheet quality thought.

Overall, we loved it there.

  • Stayed: June 2012, travelled as a couple
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1  Thank triplalalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

We stayed here as a family, They are under renivations, and the improvements are really
looking promising. Our room had new carpet, new paint job, some furnishings were old, but we
were told they are going to be changed. The staff was all very nice and the location was
awesome, as was the views from our room. The large picture window would have been some
better if it would have been cleaned, lots of salt buil up. Pool was clean and deck was large,
Thebreakfast. It was a all you could eat buffett. Eggs, bacon, sausage, potatoes, biscuts and
pancakes. Some fruit salad would been nice. Both of the host we seen each morning was great, Scott and Robert. We will def stay here again. Looking forard to the more updates.

Room Tip: We had an Ocean front Balcony with Kitchenette and living room. Ocean view was worth it all. We rea...
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  • Stayed: June 2012, travelled with family
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4  Thank rick c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

Others have commented on the substantial renovations taking place. When they are completed, this should be one heck of a hotel. In the meantime, it has a great location on 14th Street, spectacular views of the pier and boardwalk, and one of the most pleasant staffs I've encountered. The service and employee attitudes are the material differentiators here. The front desk and breakfast staff were all above the call of duty pleasant and professional. We will return to enjoy the hotel post renovation, but it is truly the staff that will have brought us back.

Room Tip: 9th floor rooms; best view.
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  • Stayed: June 2012, travelled as a couple
    • Value
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2  Thank OBX_Innkeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

My friends and I stayed at the Sandcastle for the sand soccer weekend. The staff was extremely helpful and friendly (we asked for extra blankets and they delivered them w/in 5 mins!!). The newly remodeled rooms are beautiful (and spotless). The new mattresses were so comfortable. The ocean-front view from the balcony is awesome! And the hot continental breakfast included everything you could want!!
I will definitely stay again!!

  • Stayed: June 2012, travelled with friends
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    • Location
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    • Cleanliness
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Thank DMC609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
Price Range: ₹ 5,929 - ₹ 18,438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel

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