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“Family Vacation Spot”

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Courtyard Virginia Beach Oceanfront/South
Ranked #12 of 109 Hotels in Virginia Beach
GreenLeadersSilver level
Thornhill, Canada
Level Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Family Vacation Spot”
Reviewed 7 August 2012

Aside from the high price tag in High Season ($279 a night), the Hotel is ideally located on the Beach. The location is clean and has a minimal bistro available for light meals. The key here is location.
The rooms is adequate but the bed left a lot to be desired. Our shower (no bath) took forever to provide hot water and then got so hot it was hard to adjust.
There are a lot of choices on the Beach and our opinion was that this worked for a family but was not a couples destination.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Therandman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany D, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, 9 August 2012
Thank you for your review. We appreciate you highlighting our key location on the oceanfront. Hopefully you will visit us again when the summer is over and the beach is a little more couple-friendly.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
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English first
Graham, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2012

We decided to stay at the Courtyard by Marriott VB/ South for a mini vacation trip. We drove up the outside was fabulous and clean checked in waited forever for the elevator to come. Then open the door to our room and the 80's carpet was the first thing I saw. The room is spacious but the furniture is outdated and dirty. The ottoman that was in the room was dirty the curtains were dirty and the cabinets that had the refrigerator in it was broke. It was late so I decided it was time to go to bed so I walked over to the bed and the bed skirt had a big stain on it. Then I pulled back the covers on the other bed and the sheets had stains on it I immediately called the front desk and. Requested another room she told me that there were no more rooms available but she could send someone up to apply clean sheets I didn't want to stay but didn't have a choice. Both beds were terrible and the bathroom was in bad shape too my son went to hand a towel and the entire bar fell down. The grout needs to be clean and the shower you can tell where they tried to clean it it has dirt streaks all over. It. The balcony the concrete was and is falling apart around the rails and we were scared to sit out there but the balcony was better than the inside. I expected so much more from the Marriott but I am so disspointed and I want my money back because no way was I happy with my stay. The chlorine smell that came from the pool area was so strong you could smell it in the lobby. Ugh just a horrible experience !

Room Tip: Please be careful what you choose.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isaboohall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeredithBottenfield, General Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, 8 August 2012
Thank you so much for sharing your comments. Our hotel just went through a full renovation this winter including all of our rooms which included our carpet, wallpaper, and guest room couches and chairs. We also had a complete transformation of our lobby which now offers our Bistro. We love our new color schemes. They are very beachy and I can understand why you might think they were bright. I certainly apologize for the cleanliness and maintenance concerns you experienced and will address them with our staff. We are also changing our pool chemicals in the fall and will no longer be using chlorine. We are very excited to not have the smell of chlorine that so many people are sensitive too. Thanks again for your feedback,
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Northern VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2012

I stayed at this hotel for a week with my husband and two children. We had a suite with 1 King size bed and sofa bed. We checked in a little after 4 with no problem. Upon initial inspection, the suite looked great. There were two tvs, a mini fridge, micrwave, toaster, coffee pot, 1 desk with chair, an accent chair, table with seating for four, sofa with queen bed, king bed, and an a/c units on each end of the suite. Everything was in great shape. The balcony had two chairs and an accent table. There were two telephones. The valet service for the car was good also. If there was a space available on the parking lot, we could use it as long as the tag was visible inside the car. If there were no spaces, a valet would park the vehicle in another location. I had no problem retrieving the car regardless of where it was parked. My only complaint is with the number of towels provided. Every day housekeeping provided us with 2 sets of towels. However, my reservation clearly stated 4 occupants, and extra towels please. So this meant that I called routinely asking for more face towels because my kids are too small to substitute hand towels for their bathing. We spent most of our day and early evening out but at night the suite provided ample room. My husband tried to sleep on the sofabed but declared it too hard. Besides our kids wanted us all together. I did not utilize any of the room service or dining options but the hotel did appear to have a good crowd. Also, the hotels proximity to the beach is excellent, complete with an outside shower and hose for removing sand. It was a great hotel and I would stay again.

Room Tip: Ask for a high floor, with a corner suite, we were on the 8th. The views for the ocean and firework...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarenNorthernVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany D, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, 12 August 2012
Thank you so much for your review! We appreciate you highlighting all the great amenities of our hotel. I am glad you enjoyed your stay and will come again. We look forward to your next reservation.
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Richmond, Virginia
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 4 August 2012

We stayed at this hotel for one night this week. This rooms were in good shape and the main lobby looked really nice. Everything seemed clean and the staff was nice. We had four people in our room, so had to do the room with double beds. My only complaint about the room would be that it was double beds instead of queens. We did have a great view of the ocean though! I would definitely stay here again!

Stayed August 2012, travelled with family
Helpful?
Thank Kimg10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany D, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, 9 August 2012
I am pleased to hear you enjoyed your stay at our property. We thank you for taking the time to write a review. We look forward to your next trip to Virginia Beach!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2012

As a frequent business traveler I had advised my wife that the Courtyard by Marriot would be an excellent choice for our vacation. This hotel did not live up to my experiences with other hotels in this chain. When we arrived the room did not have a working air conditioner. My wife, I, and my baby spent hours waiting on the hotel to repair this problem. Eventually we were placed in another room, but the air conditioner in that room was exceptionally loud. Overall the staff seems far more concerned about ensuring that we are signed up for the marriott rewards program than making sure that our actual stay was pleasant and up to standard. I believe that a hotel of this purported quality must at a minimum provide a room that is in good working condition and ready to occupy. I and I'm sure that many other customers that agreed to pay extra to stay at this chain reasonably expect that minimum level of service. The fact that this hotel doesn't get that speaks volumes to me about their concern for customer service.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pc2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany D, Front Office Manager at Courtyard Virginia Beach Oceanfront/South, responded to this review, 9 August 2012
Thank you for your review. We value our guest feedback. I will definitely speak to my Chief Engineer about your concerns. Providing exceptional service to all guests is our #1 priority. If you would like to share your experience at our hotel, please contact me. Thank you again for writing a review.
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Additional Information about Courtyard Virginia Beach Oceanfront/South

Property: Courtyard Virginia Beach Oceanfront/South
Address: 2501 Atlantic Avenue, Virginia Beach, VA 23451-3102
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Virginia Beach
#3 Business Hotel in Virginia Beach
#4 Romantic Hotel in Virginia Beach
#4 Family Hotel in Virginia Beach
#9 On the Beach Hotel in Virginia Beach
Price range (per night): ₹ 14,468 - ₹ 30,681
Hotel Class:3 star — Courtyard Virginia Beach Oceanfront/South 3*
Number of rooms: 141
Official Description (provided by the hotel):
If you’re looking for hotels in Virginia Beach, VA, you'll love the spectacular views and location of our Courtyard Virginia Beach Oceanfront South. Our hotel is located along the Virginia Beach boardwalk in the heart of this beachfront resort, minutes from Oceana Naval Air Station and Dam Neck. All of our spacious rooms and suites feature private, furnished balconies with ocean views, comfortable bedding, and complimentary high-speed Internet access. Our Virginia Beach oceanfront hotel also offers one-bedroom suites and Jacuzzi rooms. Drop by our oceanfront cafe for a wonderful breakfast, lunch, or dinner. Enjoy great local events like the Rock n Roll Half Marathon, Boardwalk Art Show, and Neptune Festival. Visit the nearby Virginia Beach Convention Center. Unwind in our indoor pool, whirlpool, or fitness room. If you're planning an event or business retreat, let us know - our largest space hosts up to 60. Few hotels in Virginia Beach, VA can match our great location, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Virginia Beach Oceanfront / South Hotel Virginia Beach
Courtyard Virginia Beach Oceanfront
Virginia Beach Courtyard
Virginia Beach Marriott

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