Stayed here enroute on our road trip from ME to AZ. Had reservations at different Fairfield Inns and/or Marriotts along the way. This hotel is literally off the highway, very easy to get to. It is also modern and bright and looks fairly new. Got there after 7:00pm and check-in was quick and simple. The desk clerk was comical. Our room was very clean and of course the Marriott linens are always white and crisp. The "no bedspread" is perhaps the biggest draw for us, as well as the included breakfast.
Breakfast had a good assortment and a staff person was there to wipe up tables and spillage on counters. The breakfast area was squeaky clean.
There was no check-out, as we request that they leave the bill under the room door. It is there when we awake, so we are ready to leave immediately after breakfast.
I want to note an incidence of above and beyond customer service. Imagine our dismay to find that our vehicle won't start at 7:30am; I had left the dome light on. The staff person from breakfast, mature blond with glasses, allowed the use of her car to "jumpstart" our vehicle. She stood with me outside for a few minutes, then wished us well. Who says there is no more customer service??!!
What stands out from this overnight is the comical check-in, cleanliness of the hotel, and the generosity of the morning staff person. Way to go Fairfield, Marriott!!!
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- Also Known As:
- Fairfield Inn & Suites Strasburg Hotel Strasburg
- Fairfield Inn And Suites Strasburg
- Fairfield Inn Strasburg