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“Pleasant stay, friendly staff”

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Red Roof Inn Staunton
Ranked #6 of 15 Hotels in Staunton
Certificate of Excellence
Syracuse, New York
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Pleasant stay, friendly staff”
Reviewed 16 February 2012

I stopped at this Red Roof Inn on the way home from Virginia. The price with the coupon from the hotel coupon circular was very reasonable. The young woman at the desk was very friendly and knowledgeable, particularly about area restaurants. Try Texas Steakhouse if you are in the area, you won't be disappointed.

The room was pleasantly decorated in shades of burgandy & tan. The bed was comfortable. The pillows were a bit flat, but using two worked just fine. The room was very clean, well vacuumed, and no dust. The bathroom appeared to have been recently renovated, and was clean as well. There was a working fridge, microwave, and an older tube TV. And the heat was already turned on in the room, which was wonderful. It was in the upper 20's the night I was there. The motel I stayed at the previous night did not have the heat on in the room, and even though I turned it on, it was cold all night.

The rooms are very well soundproofed, so there is no noise from the neighboring rooms TV's. My only problem was a clicking noise that either the fridge or microwave made frequently during the night, which startled me. All in all it was a pleasant stay, and I would not hesitate to stay here again when in the area.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willow1400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof706, Manager at Red Roof Inn Staunton, responded to this review, 20 February 2012
Thank you for taking the time to let us know about your visit. I am very pleased to hear that you enjoyed your stay with us.
I was happy to see that you noticed our recent renovations, we are in the process of updating all rooms. I apologize that your pillow seemed a bit flat, on your next visit please let us know if you would like a different pillow or just a couple extra pillows. We want your stay with us to be the best that it can be.
Thank you again for taking the time to write about our motel and sharing your feedback with the travel community. I look forward to seeing you again .

Regards,
Ramila Desai
Sales Manager
i0706@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Boca Raton, Florida
Level 6 Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 February 2012

Room decor on the dark side but clean. Continental bfast nothing special--bare bones. Office staff friendly.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, 7 March 2012
March 7 2012,
Dawelo, Thanks for staying with us and for taking the time to share your experience on TripAdvisor. I am so glad to hear you found the rooms clean, the location great, and that we offered a good value. Also, thanks for the kind words in regards to staff, Should you require lodging in the area again, I do hope you come back.

Regards,
Ramila Desai
Sales Manager
i0706@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 February 2012

I stayed here again on 12/23/12 and my previous review still stands. Staff is exceptionally nice and improvements are apparently continuing. Want a nice room for sure.....ask desk for room 143.

Room Tip: Ask for room 143 on ground floor near office......Shoney's restaurant next door which needs to r...
See more room tips
  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank treefarm_vt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, 7 March 2012
March 7 2012,
Treefarm_vt, Thanks for staying with us again and for taking the time to share your experience with others. I am so glad to hear about my staff. We are currently undergoing a renovation and will soon have an all new look that is very modern. Thanks again and I hope we have the opportunity to serve you again in the future.

Regards,
Ramila Desai
Sales Manager
i0706@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlantic Highlands, New Jersey
1 review
Reviewed 26 January 2012

While working in the Staunton area, I stayed with my two dogs. The staff was great, the room was clean with a refrigerator and microwave. I never heard other guests, and ample parking. Red Roof Inn is one of the few places that makes it possible to me to travel for work with my pets.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, 26 March 2012
Dear Michelle, Thank you for taking the time to tell us about your stay with your dog, We always appreciate feedback from our guests .I appreciate your comments about our friendly office staff. They strive to provide outstanding customer service to all our guests.
I look forward to meeting your lodging needs next time you are in the area and thank you again for taking the time to let us know how we are doing.


Regards,
Ramila Desai
Sales Manager
i0706@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston Salem, North Carolina
Level 6 Contributor
360 reviews
265 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 11 January 2012

I stayed at this property for one night in a King room.

I stay at RRI’s when I arrive late and leave early as they are generally clean, but have too few amenities for a longer stay. My room was adequate, clean and quiet. Good enough for six hours of sleep. This is an older RRI that has had some updating, but is not on par with some of the newer RRI properties. Especially their King rooms, which do not offer the RRI Executive king rooms with large workspaces and excellent lighting.

My room had functioning old style micro/fridge and 25” tube TV. Cold Breakfast is available, there is a McDonalds and Shoneys within walking distance.

The Good: Clean, Quiet, coffee in room, nice updated bathroom with tile floor and new tub surround and curtain. Some solid surface counters. Friendly desk staff.

The Bad: Pets are allowed, but no issues or noise problems during my stay. Remnants of older/non-updated components detract from the room. Old wooden doors, older dark, worn out furniture. SMALL desk is almost unusable for laptop work with few unused electrical outlets available for laptop/phone. Chairs were uncomfortable for work. The bed was hard as a rock and the pillows were so hard, I didn’t use them.

Overall I would give this property a 73/100 and 80/100 for value. While an OK stay, I may look elsewhere next time.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YepBeenThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redroof706, Manager at Red Roof Inn Staunton, responded to this review, 20 February 2012
Thank you for taking the time to tell us about your stay. We always appreciate feedback from our guests as this is what enables us to understand our guests' needs and serve them better in the future.
We are in the process of a total renovation. In particular, our King rooms will have new flooring, as well as new mattresses and furnishings.
I appreciate your comments about our friendly office staff. They strive to provide outstanding customer service to all our guests.
I look forward to meeting your lodging needs next time you are in the area and thank you again for taking the time to let us know how we are doing.

Regards,
Ramila Desai
Sales Manager
i0706@redroof.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Staunton

Property: Red Roof Inn Staunton
Address: 42 Sangers Ln, Staunton, VA 24401-6712
Region: United States > Virginia > Staunton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Staunton
Price range (per night): ₹ 5,137 - ₹ 8,091
Hotel Class:2 star — Red Roof Inn Staunton 2*
Number of rooms: 83
Official Description (provided by the hotel):
Located in the charming Shenandoah Valley of Virginia, Red Roof Staunton is near five National Historic Districts, all brimming with historic architecture. We offer free WiFi throughout, continental breakfast, Indoor Heated Pool, Sauna, Fitness Center, Flat screen tvs with 100 HD channels and much more. We welcome 1 pet no charge. ... more   less 
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