We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (330)
Filter reviews
330 results
Traveller rating
122
103
55
32
18
Traveller type
Time of year
LanguageAll languages
122
103
55
32
18
Show reviews that mention
All reviews waffle house free popcorn homemade biscuits room was clean waffles front desk staff parking lot no reservation the entire staff new jersey bed and pillows off the highway an older hotel hard boiled eggs sausage gravy hot breakfast staunton area
Filter
Updating list...
13 - 18 of 330 reviews
Reviewed 7 September 2018 via mobile

Outstanding place to rest . Breakfast was amazing the different things they offer. As for the sleep best bed I’ve had on the road no ? Friendly service from everyone.A good place for me to rest and have a nice experience.

Date of stay: June 2018
Trip type: Travelled on business
Thank twl454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Comfort Inn, responded to this reviewResponded 10 September 2018

We are pleased that you enjoyed your stay with us. It was our pleasure to provide you with an "outstanding place to rest" and friendly service. We are glad you enjoyed the variety of hot and cold offerings available during our complimentary hot breakfast. We hope we have won your loyalty and look forward to your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

The room was just ok...a standard hotel room (#306). The bathroom was VERY small. In order to open the door from the inside, you had to stand between the sink and toilet...and we are average sized people!...and impossible to open with the bathmat on the floor. The hotel location was good, right off the highway, it is very close to shopping and restaurants, and a 10 minute drive to downtown Staunton.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Two2FortheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Comfort Inn, responded to this reviewResponded 4 September 2018

It’s never easy to hear that we are “just okay” as our goal is to consistently not only meet but exceed guest expectations. We understand that guests have different preferences regarding the size of accommodations and are sorry the size of the bathroom in your guest room was not to your liking. We are glad our location near the highway, shopping venues, restaurants and downtown Staunton was convenient for you. We hope to have you as our guest again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

Checking in, the front desk staff, an elderly gentleman and lady was so very rude and unfriendly. Even on the phone, they were very short tempered and rude to callers. The lady was so unwelcoming that we decided to leave even though we had been on the road for many hours and was on our way to Florida. We decided to try the Best western which was the opposite, so nice and welcoming.

Date of stay: July 2018
Trip type: Travelled with family
Thank mousie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Comfort Inn, responded to this reviewResponded 11 August 2018

Thank you for taking time out of your busy day to leave a review. As noted in other reviews, our staff is usually regarded as friendly and helpful. We pride ourselves on providing exceptional service and welcoming guests to the inn as if they are guests in our own home. We are disappointed this was not your experience at our hotel. We never want to hear that a guest decides to select an alternate hotel and hope that you will give us another try.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

Stayed one night here and would highly recommended this hotel. The entire staff was superb from the front desk clerks, cleaning staff, and especially the breakfast staff. The 2 women were so friendly and accomadating. They kept the food supplies plentiful even with 20 minutes left for breakfast. The hot breakfast was very good. The hotel is easy off/on to Route81. The room was clean, bed and pillows comfortable and it was very quiet.

Date of stay: August 2018
Trip type: Travelled with family
Thank December2015Guest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Comfort Inn, responded to this reviewResponded 9 August 2018

Thank you for taking the time to leave such a kind review. We are thrilled that you found our hotel to be a "great place" to stay. We take great pride in providing all of our guests with clean, comfortable and quiet accommodations, as well as helpful and friendly service. We are glad you enjoyed our complimentary hot breakfast and found our location to be convenient. We are grateful for your recommendation to other travelers and look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

This Inn is located just off the interstate, right next to the Frontier Cultural Museum ( a gem) and within a short drive of downtown Staunton. It is a great base when visiting the Staunton area and also within close proximity to the Skyline Drive and other attractions in the Shenandoah Valley. All the staff were very friendly and helpful during our entire stay, answering questions on the area and offering suggestions. The entire Inn was very clean and pleasant - a nice retreat at the end of a day of touring. The hot breakfast was one of the best we've had in our travels and got us off to a great start each day. Excellent choice for the area!

Date of stay: July 2018
Trip type: Travelled as a couple
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Comfort Inn, responded to this reviewResponded 26 July 2018

We truly appreciate you being our guest and taking the time to share your experience with other travelers. We are glad our location was convenient as you explored the Staunton area. Our staff takes great pride in providing friendly, helpful service and clean, comfortable accommodations to all of our guests. Our complimentary hot breakfast is well-liked among guests and we are glad to know that you enjoyed it as well. We are thrilled that our hotel was an "excellent choice" for your travels. Please stay with us again should your travels bring you back to the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews