We stay here at least twice a year and each time its just the same - quiet, clean and the beds are always perfect. The staff here is the best we have dealt with in this area and that's the reason we always come back.More
- Free Wifi
- Free Parking
We stay here at least twice a year and each time its just the same - quiet, clean and the beds are always perfect. The staff here is the best we have dealt with in this area and that's the reason we always come back.MoreShow less
Thank you for your continued loyalty to our hotel each time you visit Staunton. It is our pleasure to provide you with quiet, clean and comfortable accommodations. Our staff takes pride in what they do and we are delighted that you think they are "the best." Again, we appreciate your loyalty and look forward to welcoming you back to your home away from home on your next visit.
Outstanding place to rest . Breakfast was amazing the different things they offer. As for the sleep best bed I’ve had on the road no ? Friendly service from everyone.A good place for me to rest and have a nice experience.
We are pleased that you enjoyed your stay with us. It was our pleasure to provide you with an "outstanding place to rest" and friendly service. We are glad you enjoyed the variety of hot and cold offerings available during our complimentary hot breakfast. We hope we have won your loyalty and look forward to your next stay.
The room was just ok...a standard hotel room (#306). The bathroom was VERY small. In order to open the door from the inside, you had to stand between the sink and toilet...and we are average sized people!...and impossible to open with the bathmat on the floor. The hotel location was good, right off the highway, it is very close to shopping and restaurants, and a 10 minute drive to downtown Staunton.
It’s never easy to hear that we are “just okay” as our goal is to consistently not only meet but exceed guest expectations. We understand that guests have different preferences regarding the size of accommodations and are sorry the size of the bathroom in your guest room was not to your liking. We are glad our location near the highway, shopping venues, restaurants and downtown Staunton was convenient for you. We hope to have you as our guest again in the future.
Checking in, the front desk staff, an elderly gentleman and lady was so very rude and unfriendly. Even on the phone, they were very short tempered and rude to callers. The lady was so unwelcoming that we decided to leave even though we had been on the road for many hours and was on our way to Florida. We decided to try the Best western which was the opposite, so nice and welcoming.
Thank you for taking time out of your busy day to leave a review. As noted in other reviews, our staff is usually regarded as friendly and helpful. We pride ourselves on providing exceptional service and welcoming guests to the inn as if they are guests in our own home. We are disappointed this was not your experience at our hotel. We never want to hear that a guest decides to select an alternate hotel and hope that you will give us another try.
Stayed one night here and would highly recommended this hotel. The entire staff was superb from the front desk clerks, cleaning staff, and especially the breakfast staff. The 2 women were so friendly and accomadating. They kept the food supplies plentiful even with 20 minutes left for breakfast. The hot breakfast was very good. The hotel is easy off/on to Route81. The room was clean, bed and pillows comfortable and it was very quiet.
Thank you for taking the time to leave such a kind review. We are thrilled that you found our hotel to be a "great place" to stay. We take great pride in providing all of our guests with clean, comfortable and quiet accommodations, as well as helpful and friendly service. We are glad you enjoyed our complimentary hot breakfast and found our location to be convenient. We are grateful for your recommendation to other travelers and look forward to welcoming you back soon.
This Inn is located just off the interstate, right next to the Frontier Cultural Museum ( a gem) and within a short drive of downtown Staunton. It is a great base when visiting the Staunton area and also within close proximity to the Skyline Drive and other attractions in the Shenandoah Valley. All the staff were very friendly and helpful during our entire stay, answering questions on the area and offering suggestions. The entire Inn was very clean and pleasant - a nice retreat at the end of a day of touring. The hot breakfast was one of the best we've had in our travels and got us off to a great start each day. Excellent choice for the area!
We truly appreciate you being our guest and taking the time to share your experience with other travelers. We are glad our location was convenient as you explored the Staunton area. Our staff takes great pride in providing friendly, helpful service and clean, comfortable accommodations to all of our guests. Our complimentary hot breakfast is well-liked among guests and we are glad to know that you enjoyed it as well. We are thrilled that our hotel was an "excellent choice" for your travels. Please stay with us again should your travels bring you back to the area.