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Smithfield Station
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Reviews (474)
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All reviewspagan riversmithfield hamwindsor castle parkchocolate covered strawberriesbalcony overlookingelectric fireplacecrab cakeslodge roomsbottle of champagnejetted tubquaint townlight houselarge bathroomwater viewwalk in showerwaffleslighthouse suite
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Reviewed 18 April 2012

A wonderfully clean and fresh room with a great view. Only two complaints: (1) when we arrived and for our first night, the air conditioner sounded like a jet engine every time it "took off". We complained in the morning and by 3:00 pm we had a brand new air conditioner installed. Great service! (2). The shower was nice except that there was a bath mat apparatus that covered the drain. It was actually in 2 pieces and kept separating when I stood on it. While we didn't complain about it, I would recommend replacing it or removing it all together.
The 3 desk clerks we dealt with were all very friendly and knowledgable. The woman who checked us in gave very detailed suggestions on what to do and see as well as how to get around town and a main street closed for reconstruction.
All in all, a very delightful stay.

  • Stayed: April 2012
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Thank fgdiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpack76, Owner at Smithfield Station, responded to this reviewResponded 19 April 2012

When an air conditioner goes bad, it really goes bad! I am sorry you had problems with it, but am happy to hear we resolved them quickly! Thanks for the great review and we hope to welcome you back soon.

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Reviewed 9 April 2012

This is my wife’s and my favorite weekend getaway spot. The hotel is always clean and the staff is friendly. The rooms have nice views of the Pagan River and are decorated much nicer than one would find at a chain hotel. Downtown Smithfield is a short walk up the hill from the hotel and has several shops and cafes to entertain and feed visitors. Directly across from Smithfield Station is a new walking path entrance to Windsor Castle Park. We took a long stroll through the park and were pleased with the quality of the trails. This hotel is a great get-away for a quiet romantic weekend.

  • Stayed: April 2012, travelled as a couple
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Thank morrisn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpack76, Owner at Smithfield Station, responded to this reviewResponded 16 April 2012

Welcome back! Glad you guys left another great review on TA and enjoyed yourselves again. We are quite lucky to have such a beautiful park across the street from us and such a great town to be part of. Thanks again for the review and I will see you soon!

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Reviewed 6 April 2012

not what you expect from picture..sits on a busy road overlooking a marina with a lot of marsh behind it,,,,,,room was very nice and food at restaurant was good, just disappointed over location

  • Stayed: March 2012, travelled as a couple
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Thank monka49463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpack76, Owner at Smithfield Station, responded to this reviewResponded 9 April 2012

Thank you for taking the time to leave your review for us. We are very proud of our award winning hotel and restaurant and are glad that you enjoyed both! I apologize that you were disappointed with our location. Our location is ideal for everything that the town of Smithfield has to offer. We are directly on the Pagan River, across the street from Windsor Castle Park, and within walking distance of historic homes and shopping. Smithfield Station has been open for over 25 years and this is the first time we have ever had a complaint about our location.

Thanks again for your review and we look forward to seeing you again soon.

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Reviewed 23 March 2012

We stayed here 2 nights in March after having bought a Groupon package. We stayed in the newer lodge section and had a beautiful and large room with a balcony overlooking the river and tiny marina. It was so peaceful waking up to the birds and seeing the water. Everything in the room seemed brand new, it was spotlessly clean and very comfortable. The bathroom was also large, it was tiled, had a huge granite counter, a big tiled shower, and the towels were bright white and fluffy. To make all this better, our Groupon included a bottle of champagne and chocolate covered strawberries, breakfast and a dinner at the restaurant which I will review separately. (We walked around the older end above the restaurant and peeked into a room which was being cleaned - it was also beautiful, but the bathroom was much smaller as noted in a previous review. The downside to the older part was that the halls smelled a bit musty so I was glad to be in the newer lodge.) The lodge had some extra public rooms, like what appeared to be a card or reading room overlooking the water, and had many books which probably could be borrowed. The furniture didn't look like your typical hotel furniture. Everything was so pretty. The receptionist (I think her name was Donna) was as nice as could be and so helpful with ideas of what to do in the area.

Smithfield was a cute little town, although the sidewalks to get there(5 minute walk) are all chopped up. We can see that they will be done in the near future. We were given the recommendation to get there via the park and that worked well.

The shops on the "boardwalk" are cute and fun to visit.

We had a great stay here and will return!

Room Tip: Stay in the lodge overlooking the water
  • Stayed: March 2012, travelled with family
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Thank francetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpack76, Owner at Smithfield Station, responded to this reviewResponded 26 March 2012

Thanks so much for sharing your experience with everyone. I am delighted you had such a nice trip and welcome you back for many more. If you ever need anything, please reach out to us and we will do our best to take care of your every demand.

Randy Pack

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Reviewed 15 March 2012

Stayed here for one night while visiting friends in Smithfield, a small historic Virginia town famous for hams and pork products.. The Inn is a hotel-marina complex on the Pagan River with a restaurant, bar and a few shops. We arrived and were greeted pleasantly and checkin was quick and efficient. We stayed in the original inn above the restaurant that requires walking up steps to get to your room. The new section has a elevator but is not connected. The room was a little dated and the bath area was small but the room had a queen, very comfortable bed, and was clean and well appointed, except there was no desk or work area. Rooms in this area are being renovated at present. The view of marsh and the park across the street was nice. There was a sitting area outside our door that viewed the Lighthouse Suite, the marina, and the Pagan River, where you can sit and enjoy a cup of coffee or a good book in front of a large window with a beautiful view. We walked the docks checking out the yachts and had happy hour at the bar. The view of the river and the marshes is wonderful. The house wine was reasonable, with a nice pour, and the appetizer we ordered was very good.

We noted a sign at the front door of restaurant that stated that the old hotel area. where we were staying, was closed at 11 pm to protect the guest and there was a phone number to get someone to let you in after 11. We got back at 10:30 because of this, and still found the door locked, and then had to wait some 15 minutes for someone to open the door. This was the only problem with our stay here.

Next morning we went down for the "continental" breakfast included in the rate, and found a very nice spread. There were fresh pastries, country ham biscuits, waffles, and the lady in charge would also fix scrambled eggs, and pretty much anything else you would want. The coffee was excellent. The food was delicious.

We would gladly stay here again, but would probably stay in the newer area, though the rooms there are more expensive. The Inn experience, overall, was very pleasant. Every employee we encountered was extremely pleasuant and helpful.

  • Stayed: March 2012, travelled as a couple
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1  Thank jfewell2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpack76, Owner at Smithfield Station, responded to this reviewResponded 19 March 2012

Thanks for the review! The area you stayed in is under renovation and all of the rooms on the second floor should be as nice as our new rooms by this Friday (March 23, 2012). The bathrooms in these rooms are a bit small by today's standards and certainly smaller than the others, but when we were built 25 years ago, they were large! All rooms will have new furniture, carpet, mattresses etc and should be delightful. All will also have a desk to work from! The third floor is slated to be renovated next winter. I apologize for the length of time that it took to get someone to open the door for you; this is definitely something that we will address. Our guest’s safety is one of our top concerns, not that being in Smithfield we couldn't just leave it unlocked anyhow! I do appreciate the time you spent reviewing our property and will address the areas you have concerns with. I do hope to see you again!

Randy Pack

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